Unable to Connect After Upgrading Free Zone Alarm

On July 25 I upgraded my free Zone Alarm to the latest version. Since then I
have not been able to connect to my e-mail server in Windows Mail.

The Windows Mail Inbox comes up but in the lower right corner it says
"Authorizing". After a minute, a box comes up saying Your POP3 server has not
responded in 60 seconds. Would you like to wait another 60 seconds for the
server to respond. Server: pop.mindspring.com. When I click Stop I get the
message
Account: 'my Mail Account', Server:
'pop.mindspring.com', Protocol: POP3, Port 110, Secure(SSL): No, Error Number
0x800CCC19.

Can anyone help me?
--
golfer2

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"golfer2" <> wrote in message
news:7A2401A9-5601-4CA4-97A5-...
> On July 25 I upgraded my free Zone Alarm to the latest version. Since
> then I
> have not been able to connect to my e-mail server in Windows Mail.
>
> The Windows Mail Inbox comes up but in the lower right corner it says
> "Authorizing". After a minute, a box comes up saying Your POP3 server
> has not
> responded in 60 seconds. Would you like to wait another 60 seconds for
> the
> server to respond. Server: pop.mindspring.com. When I click Stop I get
> the
> message
> Account: 'my Mail Account', Server:
> 'pop.mindspring.com', Protocol: POP3, Port 110, Secure(SSL): No, Error
> Number
> 0x800CCC19.
>
> Can anyone help me?
> --
> golfer2

I use free AVG and while it says E-Mail Scanner Active, neither the incoming
message box nor the outgoing message box is checked.
--
golfer2


"Bruce Hagen" wrote:

> Turn off e-mail scanning in your anti-virus program. It is a redundant
> layer of protection that eats up CPUs, slows down sending and receiving,
> and causes a multitude of problems such as time-outs, account setting
> changes and has even been responsible for loss of messages. Your
> up-to-date A/V program will continue to protect you sufficiently. For
> more, see:
> http://www.oehelp.com/OETips.aspx#3
>
> Why you don't need your anti-virus to scan your email
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> Note that for some AV programs, it may be necessary to uninstall the
> program and reinstall in Custom Mode and uncheck e-mail scanning when the
> option arises.
> --
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA
>
>
> "golfer2" <> wrote in message
> news:7A2401A9-5601-4CA4-97A5-...
> > On July 25 I upgraded my free Zone Alarm to the latest version. Since
> > then I
> > have not been able to connect to my e-mail server in Windows Mail.
> >
> > The Windows Mail Inbox comes up but in the lower right corner it says
> > "Authorizing". After a minute, a box comes up saying Your POP3 server
> > has not
> > responded in 60 seconds. Would you like to wait another 60 seconds for
> > the
> > server to respond. Server: pop.mindspring.com. When I click Stop I get
> > the
> > message
> > Account: 'my Mail Account', Server:
> > 'pop.mindspring.com', Protocol: POP3, Port 110, Secure(SSL): No, Error
> > Number
> > 0x800CCC19.
> >
> > Can anyone help me?
> > --
> > golfer2
>
> .
>

Last part of my previous reply:

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"golfer2" <> wrote in message
news:0DF3C31F-2D8D-4D44-8D2C-...
>I use free AVG and while it says E-Mail Scanner Active, neither the
>incoming
> message box nor the outgoing message box is checked.
> --
> golfer2
>
>
> "Bruce Hagen" wrote:
>
>> Turn off e-mail scanning in your anti-virus program. It is a redundant
>> layer of protection that eats up CPUs, slows down sending and
>> receiving,
>> and causes a multitude of problems such as time-outs, account setting
>> changes and has even been responsible for loss of messages. Your
>> up-to-date A/V program will continue to protect you sufficiently. For
>> more, see:
>> http://www.oehelp.com/OETips.aspx#3
>>
>> Why you don't need your anti-virus to scan your email
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> Note that for some AV programs, it may be necessary to uninstall the
>> program and reinstall in Custom Mode and uncheck e-mail scanning when
>> the
>> option arises.
>> --
>> Bruce Hagen
>> MS-MVP [Mail]
>> Imperial Beach, CA
>>
>>
>> "golfer2" <> wrote in message
>> news:7A2401A9-5601-4CA4-97A5-...
>> > On July 25 I upgraded my free Zone Alarm to the latest version. Since
>> > then I
>> > have not been able to connect to my e-mail server in Windows Mail.
>> >
>> > The Windows Mail Inbox comes up but in the lower right corner it says
>> > "Authorizing". After a minute, a box comes up saying Your POP3 server
>> > has not
>> > responded in 60 seconds. Would you like to wait another 60 seconds
>> > for
>> > the
>> > server to respond. Server: pop.mindspring.com. When I click Stop I
>> > get
>> > the
>> > message
>> > Account: 'my Mail Account', Server:
>> > 'pop.mindspring.com', Protocol: POP3, Port 110, Secure(SSL): No,
>> > Error
>> > Number
>> > 0x800CCC19.
>> >
>> > Can anyone help me?
>> > --
>> > golfer2
>>
>> .
>>

Problem solved. Somehow my account setup for Windows Mail had lost my
incoming e-mail address. That may be the solution to many of these other
problems with Windows Mail.
--
golfer2


"Bruce Hagen" wrote:

> Last part of my previous reply:
>
> Note that for some AV programs, it may be necessary to uninstall the
> program and reinstall in Custom Mode and uncheck e-mail scanning when the
> option arises.
> --
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA
>
>
> "golfer2" <> wrote in message
> news:0DF3C31F-2D8D-4D44-8D2C-...
> >I use free AVG and while it says E-Mail Scanner Active, neither the
> >incoming
> > message box nor the outgoing message box is checked.
> > --
> > golfer2
> >
> >
> > "Bruce Hagen" wrote:
> >
> >> Turn off e-mail scanning in your anti-virus program. It is a redundant
> >> layer of protection that eats up CPUs, slows down sending and
> >> receiving,
> >> and causes a multitude of problems such as time-outs, account setting
> >> changes and has even been responsible for loss of messages. Your
> >> up-to-date A/V program will continue to protect you sufficiently. For
> >> more, see:
> >> http://www.oehelp.com/OETips.aspx#3
> >>
> >> Why you don't need your anti-virus to scan your email
> >> http://thundercloud.net/infoave/tuto...ning/index.htm
> >>
> >> Note that for some AV programs, it may be necessary to uninstall the
> >> program and reinstall in Custom Mode and uncheck e-mail scanning when
> >> the
> >> option arises.
> >> --
> >> Bruce Hagen
> >> MS-MVP [Mail]
> >> Imperial Beach, CA
> >>
> >>
> >> "golfer2" <> wrote in message
> >> news:7A2401A9-5601-4CA4-97A5-...
> >> > On July 25 I upgraded my free Zone Alarm to the latest version. Since
> >> > then I
> >> > have not been able to connect to my e-mail server in Windows Mail.
> >> >
> >> > The Windows Mail Inbox comes up but in the lower right corner it says
> >> > "Authorizing". After a minute, a box comes up saying Your POP3 server
> >> > has not
> >> > responded in 60 seconds. Would you like to wait another 60 seconds
> >> > for
> >> > the
> >> > server to respond. Server: pop.mindspring.com. When I click Stop I
> >> > get
> >> > the
> >> > message
> >> > Account: 'my Mail Account', Server:
> >> > 'pop.mindspring.com', Protocol: POP3, Port 110, Secure(SSL): No,
> >> > Error
> >> > Number
> >> > 0x800CCC19.
> >> >
> >> > Can anyone help me?
> >> > --
> >> > golfer2
> >>
> >> .
> >>
>
> .
>

Account corruption is a typical issue when you allow antivirus programs to meddle with your mail.

Gary VanderMolen, Microsoft MVP (Mail)


"golfer2" wrote in message news:B7BCF25C-3EE1-46D2-A2DB-...

Problem solved. Somehow my account setup for Windows Mail had lost my
incoming e-mail address. That may be the solution to many of these other
problems with Windows Mail.
--
golfer2


"Bruce Hagen" wrote:

> Last part of my previous reply:
>
> Note that for some AV programs, it may be necessary to uninstall the
> program and reinstall in Custom Mode and uncheck e-mail scanning when the
> option arises.
> --
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA
>
>
> "golfer2" <> wrote in message
> news:0DF3C31F-2D8D-4D44-8D2C-...
> >I use free AVG and while it says E-Mail Scanner Active, neither the
> >incoming
> > message box nor the outgoing message box is checked.
> > --
> > golfer2
> >
> >
> > "Bruce Hagen" wrote:
> >
> >> Turn off e-mail scanning in your anti-virus program. It is a redundant
> >> layer of protection that eats up CPUs, slows down sending and
> >> receiving,
> >> and causes a multitude of problems such as time-outs, account setting
> >> changes and has even been responsible for loss of messages. Your
> >> up-to-date A/V program will continue to protect you sufficiently. For
> >> more, see:
> >> http://www.oehelp.com/OETips.aspx#3
> >>
> >> Why you don't need your anti-virus to scan your email
> >> http://thundercloud.net/infoave/tuto...ning/index.htm
> >>
> >> Note that for some AV programs, it may be necessary to uninstall the
> >> program and reinstall in Custom Mode and uncheck e-mail scanning when
> >> the
> >> option arises.
> >> --
> >> Bruce Hagen
> >> MS-MVP [Mail]
> >> Imperial Beach, CA
> >>
> >>
> >> "golfer2" <> wrote in message
> >> news:7A2401A9-5601-4CA4-97A5-...
> >> > On July 25 I upgraded my free Zone Alarm to the latest version. Since
> >> > then I
> >> > have not been able to connect to my e-mail server in Windows Mail.
> >> >
> >> > The Windows Mail Inbox comes up but in the lower right corner it says
> >> > "Authorizing". After a minute, a box comes up saying Your POP3 server
> >> > has not
> >> > responded in 60 seconds. Would you like to wait another 60 seconds
> >> > for
> >> > the
> >> > server to respond. Server: pop.mindspring.com. When I click Stop I
> >> > get
> >> > the
> >> > message
> >> > Account: 'my Mail Account', Server:
> >> > 'pop.mindspring.com', Protocol: POP3, Port 110, Secure(SSL): No,
> >> > Error
> >> > Number
> >> > 0x800CCC19.
> >> >
> >> > Can anyone help me?
> >> > --
> >> > golfer2
> >>
> >> .
> >>
>
> .
>