unable to download service pack2

l have tried numerous times to download this critical update and cannot some
other updates worked and some did not

Linda wrote:

> l have tried numerous times to download this critical update
> and cannot some other updates worked and some did not
Hi,

I suggest you use the full SP2 installation instead.

SP2 is available at the Microsoft Download Center (standalone
"network" version, 266 MB):

http://www.microsoft.com/downloads/d...5-9e368d3cdb5a

(disregard the "intended for IT professionals and developers" part,
it can be used on a single computer as well)


If you do not have broadband at home, but you have at work or you have
friends that have it, you can download it there and burn it to a CD.


To reset the pending download you now have, clean out the Download
folder (Window Update's temporary download folder) located here:

%windir%\SoftwareDistribution\

(%windir% is typically C:\Windows)

You can use the procedure described here:

http://v5.windowsupdate.microsoft.co...cleid=11&ln=en

You might need to delete the DataStore folder mentioned in the link
above, as well as the Download folder.

Note that a side effect of deleting the DataStore folder is that you
lose your Windows Update History listing (not critical).


For folders you can consider deleting and other disk cleanup tips
after a successful SP2 installation, take a look here:

http://groups.google.com/groups?selm...TNGP15.phx.gbl




--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

Hi again Linda,

If your issue is with SP2 for Office 2003, disregard the info my
post. It is for SP2 for Windows XP (the operating system).

Regards,
Torgeir


Torgeir Bakken (MVP) wrote:

> Linda wrote:
>
>> l have tried numerous times to download this critical update
>> and cannot some other updates worked and some did not
>
> Hi,
>
> I suggest you use the full SP2 installation instead.
>
> SP2 is available at the Microsoft Download Center (standalone
> "network" version, 266 MB):
>
> http://www.microsoft.com/downloads/d...5-9e368d3cdb5a
>
>
> (disregard the "intended for IT professionals and developers" part,
> it can be used on a single computer as well)
>
>
> If you do not have broadband at home, but you have at work or you have
> friends that have it, you can download it there and burn it to a CD.
>
>
> To reset the pending download you now have, clean out the Download
> folder (Window Update's temporary download folder) located here:
>
> %windir%\SoftwareDistribution\
>
> (%windir% is typically C:\Windows)
>
> You can use the procedure described here:
>
> http://v5.windowsupdate.microsoft.co...cleid=11&ln=en
>
>
> You might need to delete the DataStore folder mentioned in the link
> above, as well as the Download folder.
>
> Note that a side effect of deleting the DataStore folder is that you
> lose your Windows Update History listing (not critical).
>
>
> For folders you can consider deleting and other disk cleanup tips
> after a successful SP2 installation, take a look here:
>
> http://groups.google.com/groups?selm...TNGP15.phx.gbl
>
>
>
>
>


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx