Unable to get rid of update installation reminder

I am running XP Home (Service Pack 2). My automatic update is telling me
there is one update ready to install. I accept this and am then told that
the installation has been successful, but then a few minutes later the update
icon reappears. I have accessed Windows Update website and run a manual
update scan, and am told that there is one critical upate (the same as the
one in the icon) - I download it, receive the message that it has installed
successfully, but the icon still remains.

I have been running ZoneAlarm Internet Security (v7) and the free AVG virus
software with no problems up to now. However, I have just dowloaded the free
version of PC Tools Spyware Doctor and this is when the problem seems to have
started (could be a complete coincidence).

Any advice (in layman's terms!) would be much appreciated.
--
Sam

Possibility -
http://www.pctools.com/forum/showthread.php?t=44951
Known issues.

Disable/uninstall PC Tools Spyware Doctor and see if that fixes the issue and allows the
updates to install properly.

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Sam P" <> wrote in message
news:610375DB-51C6-4965-B829-...
|I am running XP Home (Service Pack 2). My automatic update is telling me
| there is one update ready to install. I accept this and am then told that
| the installation has been successful, but then a few minutes later the update
| icon reappears. I have accessed Windows Update website and run a manual
| update scan, and am told that there is one critical upate (the same as the
| one in the icon) - I download it, receive the message that it has installed
| successfully, but the icon still remains.
|
| I have been running ZoneAlarm Internet Security (v7) and the free AVG virus
| software with no problems up to now. However, I have just dowloaded the free
| version of PC Tools Spyware Doctor and this is when the problem seems to have
| started (could be a complete coincidence).
|
| Any advice (in layman's terms!) would be much appreciated.
| --
| Sam

I have the same problem with the update icon alway appearing, but says my
updates are successful. My simple question is since the icon is still there
is the update really successful? I would rather not uninstall the PC Tools
that i paid for, unless having the icon appear all the time is damaging???
Thank you in advance.
--
thanks.


"TaurArian [MS-MVP]" wrote:

> Possibility -
> http://www.pctools.com/forum/showthread.php?t=44951
> Known issues.
>
> Disable/uninstall PC Tools Spyware Doctor and see if that fixes the issue and allows the
> updates to install properly.
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2008 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Defending your machine: http://defendingyourmachine2.blogspot.com/
> http://taurarian.mvps.org/index.htm
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "Sam P" <> wrote in message
> news:610375DB-51C6-4965-B829-...
> |I am running XP Home (Service Pack 2). My automatic update is telling me
> | there is one update ready to install. I accept this and am then told that
> | the installation has been successful, but then a few minutes later the update
> | icon reappears. I have accessed Windows Update website and run a manual
> | update scan, and am told that there is one critical upate (the same as the
> | one in the icon) - I download it, receive the message that it has installed
> | successfully, but the icon still remains.
> |
> | I have been running ZoneAlarm Internet Security (v7) and the free AVG virus
> | software with no problems up to now. However, I have just dowloaded the free
> | version of PC Tools Spyware Doctor and this is when the problem seems to have
> | started (could be a complete coincidence).
> |
> | Any advice (in layman's terms!) would be much appreciated.
> | --
> | Sam
>
>
>

How to troubleshoot Windows Update or Microsoft Update when you are repeatedly offered an
update
http://support.microsoft.com/?kbid=910339

Checking to see if you're missing updates -
Microsoft Baseline Security Analyzer.
http://www.microsoft.com/technet/sec...2/default.mspx

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Thanks" <> wrote in message
news:A07C8741-42E5-44D3-ADDE-...
|I have the same problem with the update icon alway appearing, but says my
| updates are successful. My simple question is since the icon is still there
| is the update really successful? I would rather not uninstall the PC Tools
| that i paid for, unless having the icon appear all the time is damaging???
| Thank you in advance.
| --
| thanks.
|
|
| "TaurArian [MS-MVP]" wrote:
|
| > Possibility -
| > http://www.pctools.com/forum/showthread.php?t=44951
| > Known issues.
| >
| > Disable/uninstall PC Tools Spyware Doctor and see if that fixes the issue and allows
the
| > updates to install properly.
| >
| > --
| > ====================================
| > TaurArian [MS-MVP] 2005-2008 - Australia
| > ====================================
| > How to make a good post: http://www.dts-l.org/goodpost.htm
| > Defending your machine: http://defendingyourmachine2.blogspot.com/
| > http://taurarian.mvps.org/index.htm
| >
| > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
| >
| >
| > "Sam P" <> wrote in message
| > news:610375DB-51C6-4965-B829-...
| > |I am running XP Home (Service Pack 2). My automatic update is telling me
| > | there is one update ready to install. I accept this and am then told that
| > | the installation has been successful, but then a few minutes later the update
| > | icon reappears. I have accessed Windows Update website and run a manual
| > | update scan, and am told that there is one critical upate (the same as the
| > | one in the icon) - I download it, receive the message that it has installed
| > | successfully, but the icon still remains.
| > |
| > | I have been running ZoneAlarm Internet Security (v7) and the free AVG virus
| > | software with no problems up to now. However, I have just dowloaded the free
| > | version of PC Tools Spyware Doctor and this is when the problem seems to have
| > | started (could be a complete coincidence).
| > |
| > | Any advice (in layman's terms!) would be much appreciated.
| > | --
| > | Sam
| >
| >
| >