Unable to have video call

I am running Windows Vista on an HP Pavillion dv6000 with an integrated 1.3MP
WebCam.

I had to upgrade to Messenger 2009, now I can not have a video call, can't
show my webcam, can't have a computer to computer call. Until I had to
upgrade, it worked beautifully, and I've used it in more countries than I can
count. I've tried going into 'Tools' in Messenger to run audio/video setup.
Windows was unable to run audio/video setup.

I have tried disabling my McAfee. Still did not fix the problem. I went to
McAfee's website and tried their fix for SiteAdvisor. When I opened up the
notepad to make the change, windows would not allow me to save the change -
simply said 'can not save.'

Thanks,
CGS

I am having the same problem and can't seem to repair it

"CGS" wrote:

> I am running Windows Vista on an HP Pavillion dv6000 with an integrated 1.3MP
> WebCam.
>
> I had to upgrade to Messenger 2009, now I can not have a video call, can't
> show my webcam, can't have a computer to computer call. Until I had to
> upgrade, it worked beautifully, and I've used it in more countries than I can
> count. I've tried going into 'Tools' in Messenger to run audio/video setup.
> Windows was unable to run audio/video setup.
>
> I have tried disabling my McAfee. Still did not fix the problem. I went to
> McAfee's website and tried their fix for SiteAdvisor. When I opened up the
> notepad to make the change, windows would not allow me to save the change -
> simply said 'can not save.'
>
> Thanks,
> CGS

In another posting on this same subject, I found a post by Jonathan Kay that
gave instructions and link for uninstalling 2009 version and installing
version 8.5. I did what he suggested and it worked.

If you search 'video chat' on this forum and click on "Error when trying to
start a video call", you should be able to find it.

Good luck!
CGS


"hazel" wrote:

> I am having the same problem and can't seem to repair it
>
> "CGS" wrote:
>
> > I am running Windows Vista on an HP Pavillion dv6000 with an integrated 1.3MP
> > WebCam.
> >
> > I had to upgrade to Messenger 2009, now I can not have a video call, can't
> > show my webcam, can't have a computer to computer call. Until I had to
> > upgrade, it worked beautifully, and I've used it in more countries than I can
> > count. I've tried going into 'Tools' in Messenger to run audio/video setup.
> > Windows was unable to run audio/video setup.
> >
> > I have tried disabling my McAfee. Still did not fix the problem. I went to
> > McAfee's website and tried their fix for SiteAdvisor. When I opened up the
> > notepad to make the change, windows would not allow me to save the change -
> > simply said 'can not save.'
> >
> > Thanks,
> > CGS

Since my messenger has been upgrade to 14.I'm unable to call my contacts computer .message is
Messenger unavalable error 0X8ac70013
Can anyone help me with this probleme Thanks Pier



hazel wrote:

RE: Unable to have video call
28-Sep-09

I am having the same problem and cannot seem to repair i

"CGS" wrote:

Previous Posts In This Thread:

On Monday, September 28, 2009 3:11 AM
CGS wrote:

Unable to have video call
I am running Windows Vista on an HP Pavillion dv6000 with an integrated 1.3M
WebCam

I had to upgrade to Messenger 2009, now I can not have a video call, canno
show my webcam, cannot have a compute

On Monday, September 28, 2009 7:24 AM
hazel wrote:

RE: Unable to have video call
I am having the same problem and cannot seem to repair i

"CGS" wrote:

On Monday, September 28, 2009 12:01 PM
CGS wrote:

In another posting on this same subject, I found a post by Jonathan Kay that
In another posting on this same subject, I found a post by Jonathan Kay tha
gave instructions and link for uninstalling 2009 version and installin
version 8.5. I did what he suggested and it worked

EggHeadCafe - Software Developer Portal of Choice
SQL Server - Delete Records From All Tables
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Already sent question Thanks,Pier



hazel wrote:

RE: Unable to have video call
28-Sep-09

I am having the same problem and cannot seem to repair it

"CGS" wrote:

Previous Posts In This Thread:

On Monday, September 28, 2009 3:11 AM
CGS wrote:

Unable to have video call
I am running Windows Vista on an HP Pavillion dv6000 with an integrated 1.3MP
WebCam.

I had to upgrade to Messenger 2009, now I can not have a video call, cannot
show my webcam, cannot have a compute

On Monday, September 28, 2009 7:24 AM
hazel wrote:

RE: Unable to have video call
I am having the same problem and cannot seem to repair it

"CGS" wrote:

On Monday, September 28, 2009 12:01 PM
CGS wrote:

In another posting on this same subject, I found a post by Jonathan Kay that
In another posting on this same subject, I found a post by Jonathan Kay that
gave instructions and link for uninstalling 2009 version and installing
version 8.5. I did what he suggested and it worked

On Thursday, October 22, 2009 1:14 AM
Pierrette Balcombe wrote:

Window live messenger
Since my messenger has been upgrade to 14.I'm unable to call my contacts computer .message is
Messenger unavalable error 0X8ac70013
Can anyone help me with this probleme Thanks Pier

EggHeadCafe - Software Developer Portal of Choice
Uploading & Downloading Files using ASP.NET
http://www.eggheadcafe.com/tutorials...loading-f.aspx

i'm using HP PAVILION DV4-1167TX, and i can't make video call o call.
the error code is 0x8ac70013.

I had exactly the same problem. I fixed mine by going to the McAfe
Site Advisor in my web browser and click on "update". When the updat
finished I was amazed to see that my camera worked and I was able t
have a video call and do audio/video set up. Hope this is useful.
give it a tr

--
cynthia Tomlin

tcc;1211124 Wrote:
> i'm using HP PAVILION DV4-1167TX, and i can't make video call o call
> the error code is 0x8ac70013

I had exactly the same problem and error code. If you have McAfe
installed I fixed mine by going to the McAfee Site Advisor in my we
browser and clicked on "update" from the drop down list. When th
update finished I was amazed to see that my camera worked and I was abl
to have a video call and do audio/video set up. Hope this is useful
give it a tr

--
cynthia Tomlin

hazel;1147083 Wrote:
> I am having the same problem and can't seem to repair i
>
> "CGS" wrote
> > > >
> > > I am running Windows Vista on an HP Pavillion dv6000 with a
> > integrated 1.3M
> > > WebCam
> >
> > > I had to upgrade to Messenger 2009, now I can not have a video call
> > can'
> > > show my webcam, can't have a computer to computer call. Until I ha
> > t
> > > upgrade, it worked beautifully, and I've used it in more countrie
> > than I ca
> > > count. I've tried going into 'Tools' in Messenger to run audio/vide
> > setup
> > > Windows was unable to run audio/video setup
> >
> > > I have tried disabling my McAfee. Still did not fix the problem.
> > went t
> > > McAfee's website and tried their fix for SiteAdvisor. When I opene
> > up th
> > > notepad to make the change, windows would not allow me to save th
> > change
> > > simply said 'can not save.
> >
> > > Thanks
> > > CGS > >


[image
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'[image
http://www.vistax64.com/images/style...eputation.gif]
(http://www.vistax64.com/reputation.php?p=1213981) '[image
http://www.vistax64.com/images/style...ns/report.gif]
(http://www.vistax64.com/report.php?p=1213981)

*Re: messenger*
[image: http://www.vistax64.com/images/misc/q.gif] Quote: Originall
Posted by *tcc* '[image
http://www.vistax64.com/images/style.../viewpost.gif]
(http://www.vistax64.com/live-messeng...ml#post1211124

-i'm using HP PAVILION DV4-1167TX, and i can't make video call o call.
-the error code is 0x8ac70013.


I had exactly the same problem and error code. If you have McAfe
installed I fixed mine by going to the McAfee Site Advisor in my we
browser and clicked on "update" from the drop down list. When the updat
finished I was amazed to see that my camera worked and I was able t
have a video call and do audio/video set up. Hope this is useful. giv
it a try

[image
http://www.vistax64.com/images/style...ser_online.gif
'[image
http://www.vistax64.com/images/style...eputation.gif]
(http://www.vistax64.com/reputation.php?p=1213981) '[image
http://www.vistax64.com/images/style...ns/report.gif]
(http://www.vistax64.com/report.php?p=1213981)

*Re: messenger*
[image: http://www.vistax64.com/images/misc/q.gif] Quote: Originall
Posted by *tcc* '[image
http://www.vistax64.com/images/style.../viewpost.gif]
(http://www.vistax64.com/live-messeng...ml#post1211124

-i'm using HP PAVILION DV4-1167TX, and i can't make video call o call.
-the error code is 0x8ac70013.


I had exactly the same problem and error code. If you have McAfe
installed I fixed mine by going to the McAfee Site Advisor in my we
browser and clicked on "update" from the drop down list. When the updat
finished I was amazed to see that my camera worked and I was able t
have a video call and do audio/video set up. Hope this is useful. giv
it a tr

--
cynthia Tomlin

tcc;1211124 Wrote:
> i'm using HP PAVILION DV4-1167TX, and i can't make video call o call
> the error code is 0x8ac70013

I had exactly the same problem. I fixed mine by going to the McAfe
Site Advisor in my web browser and click on "update". When the updat
finished I was amazed to see that my camera worked and I was able t
have a video call and do audio/video set up. Hope this is useful. giv
it a tr

--
cynthia Tomlin