unable to install [and uninstall] service pack 2

dafter downloading sp2 from Automatic updates the installation stops and says
" Failed to install catelog files" I've tried to uninstall from Control
Panel but it says can't find file Servicepack 2 so can't uninstall. Help!

http://support.microsoft.com/default.aspx?kbid=875350
How to remove Windows XP Service Pack 2 from your computer

http://support.microsoft.com/default...t=windowsxpsp2
How to use the Automatic Recovery feature to recover your computer if the Windows XP
Service Pack 2 Setup program is not completed successfully

http://www.michna.com/kb/WxSP2.htm
Windows XP Service Pack 2 Problem Solver

http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
Cannot install Service Pack 2



Service Pack 2 information
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm
http://www.windowstalk.org/sp2.htm

How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm

Are You Ready for WinXP SP2?
http://support.microsoft.com/default...r=windowsxpsp2

http://www.microsoft.com/windowsxp/s...hattoknow.mspx
What to Know Before You Download and Install Windows XP Service Pack 2




"anderburn" <> wrote in message
news:CACB4224-DEE6-427D-859A-...
> dafter downloading sp2 from Automatic updates the installation stops and says
> " Failed to install catelog files" I've tried to uninstall from Control
> Panel but it says can't find file Servicepack 2 so can't uninstall. Help!

Managed to uninstall using System restore. However when Automatic Update
tried to install it SP2 again and got to exactly the same point with same
error message. It looks like there are some corrupted SP2 files still around?

"TaurArian [MVP]" wrote:

> http://support.microsoft.com/default.aspx?kbid=875350
> How to remove Windows XP Service Pack 2 from your computer
>
> http://support.microsoft.com/default...t=windowsxpsp2
> How to use the Automatic Recovery feature to recover your computer if the Windows XP
> Service Pack 2 Setup program is not completed successfully
>
> http://www.michna.com/kb/WxSP2.htm
> Windows XP Service Pack 2 Problem Solver
>
> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
> Cannot install Service Pack 2
>
>
>
> Service Pack 2 information
> http://www3.telus.net/dandemar/xpsp2.htm
> http://www3.telus.net/dandemar/spackins.htm
> http://www.windowstalk.org/sp2.htm
>
> How to successfully install Windows XP Service Pack 2.
> http://www.fixyourwindows.com/winxpsp2install.htm
>
> Are You Ready for WinXP SP2?
> http://support.microsoft.com/default...r=windowsxpsp2
>
> http://www.microsoft.com/windowsxp/s...hattoknow.mspx
> What to Know Before You Download and Install Windows XP Service Pack 2
>
>
>
>
> "anderburn" <> wrote in message
> news:CACB4224-DEE6-427D-859A-...
> > dafter downloading sp2 from Automatic updates the installation stops and says
> > " Failed to install catelog files" I've tried to uninstall from Control
> > Panel but it says can't find file Servicepack 2 so can't uninstall. Help!
>
>

http://www.microsoft.com/windowsxp/d...s/default.mspx
Order Windows XP Service Pack 2 on CD
or download the full version from:
http://www.microsoft.com/downloads/d...displaylang=en
Windows XP Service Pack 2 - for standalone computers as well.


"anderburn" <> wrote in message
news:27F22FE0-073C-4D16-BEDB-...
> Managed to uninstall using System restore. However when Automatic Update
> tried to install it SP2 again and got to exactly the same point with same
> error message. It looks like there are some corrupted SP2 files still around?
>
> "TaurArian [MVP]" wrote:
>
>> http://support.microsoft.com/default.aspx?kbid=875350
>> How to remove Windows XP Service Pack 2 from your computer
>>
>> http://support.microsoft.com/default...t=windowsxpsp2
>> How to use the Automatic Recovery feature to recover your computer if the Windows
>> XP
>> Service Pack 2 Setup program is not completed successfully
>>
>> http://www.michna.com/kb/WxSP2.htm
>> Windows XP Service Pack 2 Problem Solver
>>
>> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>> Cannot install Service Pack 2
>>
>>
>>
>> Service Pack 2 information
>> http://www3.telus.net/dandemar/xpsp2.htm
>> http://www3.telus.net/dandemar/spackins.htm
>> http://www.windowstalk.org/sp2.htm
>>
>> How to successfully install Windows XP Service Pack 2.
>> http://www.fixyourwindows.com/winxpsp2install.htm
>>
>> Are You Ready for WinXP SP2?
>> http://support.microsoft.com/default...r=windowsxpsp2
>>
>> http://www.microsoft.com/windowsxp/s...hattoknow.mspx
>> What to Know Before You Download and Install Windows XP Service Pack 2
>>
>>
>>
>>
>> "anderburn" <> wrote in message
>> news:CACB4224-DEE6-427D-859A-...
>> > dafter downloading sp2 from Automatic updates the installation stops and says
>> > " Failed to install catelog files" I've tried to uninstall from Control
>> > Panel but it says can't find file Servicepack 2 so can't uninstall. Help!
>>
>>

anderburn wrote:

> dafter downloading sp2 from Automatic updates the installation stops and says
> " Failed to install catelog files" I've tried to uninstall from Control
> Panel but it says can't find file Servicepack 2 so can't uninstall. Help!
Hi,

For the "Failed to install catalog files." error, deleting or renaming
the Catroot2 folder will most likely fix this problem, I have created
a batch file that does this for you.

Go to
http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2

Look for fixdb.bat under "Error 0x800710D9 Unable to read from
or write to the database". Download and run it.



Anyway, I suggest you use the full SP2 installer instead of
Windows Update to install SP2.

SP2 is available at the Microsoft Download Center
(standalone "network" version, 266 MB):

http://www.microsoft.com/downloads/d...5-9e368d3cdb5a

(disregard the "intended for IT professionals and developers" part,
it can be used on a single computer as well)


If you do not have broadband at home, but you have at work or you have
friends that have it, you can download it there and burn it to a CD.


For folders you can consider deleting and other disk cleanup tips
after a successful SP2 installation, take a look here:

http://groups.google.com/groups?selm...TNGP15.phx.gbl




--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

I now have the idential problem .did anything solve it

"anderburn" wrote:

> dafter downloading sp2 from Automatic updates the installation stops and says
> " Failed to install catelog files" I've tried to uninstall from Control
> Panel but it says can't find file Servicepack 2 so can't uninstall. Help!

Hi,

Deleting or renaming the Catroot2 folder will most likely fix this
problem, I have created a batch file that does this for you.

Go to
http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2

Look for fixdb.bat under "Error 0x800710D9 Unable to read from
or write to the database". Download and run it.


ern wrote:

> I now have the idential problem .did anything solve it
>
> "anderburn" wrote:
>
>
>>dafter downloading sp2 from Automatic updates the installation stops and says
>>" Failed to install catalog files" I've tried to uninstall from Control
>>Panel but it says can't find file Servicepack 2 so can't uninstall. Help!


--
torgeir, Microsoft MVP Software Distribution, Porsgrunn Norway

Hi Again

Carried out your instruction and ran fixab.bat file. Tried to install SP2
from an original disc.---Failed ---'Set up cannot copy file sapi.dll--
continued and then set up cannot copy dataspec file --- then received sp2
failed to install.
Thank you for trying . Computer seems to be working ok

ern

"Torgeir Bakken (MVP)" wrote:

> Hi,
>
> Deleting or renaming the Catroot2 folder will most likely fix this
> problem, I have created a batch file that does this for you.
>
> Go to
> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>
> Look for fixdb.bat under "Error 0x800710D9 Unable to read from
> or write to the database". Download and run it.
>
>
> ern wrote:
>
> > I now have the idential problem .did anything solve it
> >
> > "anderburn" wrote:
> >
> >
> >>dafter downloading sp2 from Automatic updates the installation stops and says
> >>" Failed to install catalog files" I've tried to uninstall from Control
> >>Panel but it says can't find file Servicepack 2 so can't uninstall. Help!
>
>
> --
> torgeir, Microsoft MVP Software Distribution, Porsgrunn Norway
>

Have you checked under software if show updates is marked?

Best regards,
Michel Denie

"ern" <> wrote in message
news:6B30CC0C-7103-4AB7-BF25-...
> Hi Again
>
> Carried out your instruction and ran fixab.bat file. Tried to install SP2
> from an original disc.---Failed ---'Set up cannot copy file sapi.dll--
> continued and then set up cannot copy dataspec file --- then received sp2
> failed to install.
> Thank you for trying . Computer seems to be working ok
>
> ern
>
> "Torgeir Bakken (MVP)" wrote:
>
>> Hi,
>>
>> Deleting or renaming the Catroot2 folder will most likely fix this
>> problem, I have created a batch file that does this for you.
>>
>> Go to
>> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>>
>> Look for fixdb.bat under "Error 0x800710D9 Unable to read from
>> or write to the database". Download and run it.
>>
>>
>> ern wrote:
>>
>> > I now have the idential problem .did anything solve it
>> >
>> > "anderburn" wrote:
>> >
>> >
>> >>dafter downloading sp2 from Automatic updates the installation stops
>> >>and says
>> >>" Failed to install catalog files" I've tried to uninstall from Control
>> >>Panel but it says can't find file Servicepack 2 so can't uninstall.
>> >>Help!
>>
>>
>> --
>> torgeir, Microsoft MVP Software Distribution, Porsgrunn Norway
>>

HI
thanks for reply.I dont know how to check if software is updated
ern

"realcestmoi" wrote:

> Have you checked under software if show updates is marked?
>
> Best regards,
> Michel Denie
>
> "ern" <> wrote in message
> news:6B30CC0C-7103-4AB7-BF25-...
> > Hi Again
> >
> > Carried out your instruction and ran fixab.bat file. Tried to install SP2
> > from an original disc.---Failed ---'Set up cannot copy file sapi.dll--
> > continued and then set up cannot copy dataspec file --- then received sp2
> > failed to install.
> > Thank you for trying . Computer seems to be working ok
> >
> > ern
> >
> > "Torgeir Bakken (MVP)" wrote:
> >
> >> Hi,
> >>
> >> Deleting or renaming the Catroot2 folder will most likely fix this
> >> problem, I have created a batch file that does this for you.
> >>
> >> Go to
> >> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
> >>
> >> Look for fixdb.bat under "Error 0x800710D9 Unable to read from
> >> or write to the database". Download and run it.
> >>
> >>
> >> ern wrote:
> >>
> >> > I now have the idential problem .did anything solve it
> >> >
> >> > "anderburn" wrote:
> >> >
> >> >
> >> >>dafter downloading sp2 from Automatic updates the installation stops
> >> >>and says
> >> >>" Failed to install catalog files" I've tried to uninstall from Control
> >> >>Panel but it says can't find file Servicepack 2 so can't uninstall.
> >> >>Help!
> >>
> >>
> >> --
> >> torgeir, Microsoft MVP Software Distribution, Porsgrunn Norway
> >>
>
>
>