*Temporarily disable* the installed AntiVirus software.
Download the update from here:
http://www.microsoft.com/downloads/d...displaylang=en
When the download is finished, close the browser and any other open programs
Now install WindowsXP-KB914388-x86-ENU.exe
Whether the update installs or not, *** reenable the installed AV ***
If the update failed to install again, please post the ** last 2
sections ** of the KB914388.log
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
DaveX1/9 wrote:
> Hi all I am unable to get this update to successfully install.
>
> Can anyone help me out?
>
> Cheers
>
> Dave
>
> here is the KB914388.log
>
> [KB914388.log]
> 0.937:
> ================================================== ==============================
> 0.937: 2006/07/11 22:42:04.093 (local)
> 0.937:
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\38a59c1e879dafc6440d36b2ce245280\update\update. exe (version 6.2.29.0)
> 0.937: Hotfix started with following command line: /si
> /ParentInfo:b09ce01610523f49bab8159f20a7510c
> 1.922: DoInstallation: CleanPFR failed: 0x2
> 1.937: SetProductTypes: InfProductBuildType=BuildType.IC
> 1.937: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 1.953: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB914388$
> 1.968: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 1.968: ref tag c:\windows\system32\sp4.cab does not exist
> 1.968: ref tag c:\windows\system32\sp3.cab does not exist
> 1.968: ref tag c:\windows\system32\sp2.cab does not exist
> 1.968: ref tag c:\windows\system32\sp1.cab does not exist
> 1.968: ref tag c:\windows\system32\driver.cab does not exist
> 1.968: ref tag c:\windows\system32\fp40ext.cab does not exist
> 1.968: ref tag c:\windows\system32\fp40ext1.cab does not exist
> 1.984: ref tag c:\windows\system32\wms4.cab does not exist
> 1.984: ref tag c:\windows\system32\wms41.cab does not exist
> 1.984: ref tag c:\windows\system32\ims.cab does not exist
> 1.984: ref tag c:\windows\system32\ims1.cab does not exist
> 1.984: ref tag c:\windows\system32\ins.cab does not exist
> 1.984: ref tag c:\windows\system32\ins1.cab does not exist
> 1.984: Starting AnalyzeComponents
> 1.984: AnalyzePhaseZero used 0 ticks
> 1.984: No c:\windows\INF\updtblk.inf file.
> 1.984: OEM file scan used 0 ticks
> 2.156: AnalyzePhaseOne: used 172 ticks
> 2.156: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 2.156: AnalyzeComponents: Hotpatching is disabled.
> 2.156: FindFirstFile c:\windows\$hf_mig$\*.*
> 2.250: KB914388 Setup encountered an error: The update.ver file is not
> correct.
> 2.265: AnalyzeForBranching used 15 ticks.
> 2.265: AnalyzePhaseTwo used 0 ticks
> 2.265: AnalyzePhaseThree used 0 ticks
> 2.281: AnalyzePhaseFive used 16 ticks
> 2.281: AnalyzePhaseSix used 0 ticks
> 2.281: AnalyzeComponents used 297 ticks
> 2.281: Downloading 6 files
> 2.281: bPatchMode = TRUE
> 2.281: Inventory complete: ReturnStatus=0, 328 ticks
> 2.281: Num Ticks for invent : 328
> 2.359: [dumpDownloadTask] Update.exe posting request file to download a
> total of 65600 bytes (65600 bytes in patches and 0 bytes in fallbacks)
> 2.359: dumpDownloadTask returned 0xf200 (more files to download)
> 2.906: KB914388 installation did not complete.
> 2.906: Update.exe extended error code = 0xf200
> 1.312:
> ================================================== ==============================
> 1.328: 2006/07/11 22:42:24.390 (local)
> 1.328:
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\38a59c1e879dafc6440d36b2ce245280\update\update. exe (version 6.2.29.0)
> 1.359: Hotfix started with following command line: /si
> /ParentInfo:4190a03ad7ed65449d1f5238a8df3ab8
> 1.656: DoInstallation: CleanPFR failed: 0x2
> 1.656: SetProductTypes: InfProductBuildType=BuildType.IC
> 1.672: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 1.687: Express: 65,600 bytes were downloaded.
> 1.812: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
> 1.859: KB914388 installation did not complete.
> 1.859: Update.exe extended error code = 0xf201
>
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