Are you running WinXP SP2 or SP3?
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
What result do you get when you run the Fix It in
http://support.microsoft.com/kb/980966?
See
http://windows.microsoft.com/en-us/W...f4-or-FFFFFFFF
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Cakesbear wrote:
> I have attempted many times to install update XP kb 979683 today and it is
> downloaded but will not intall. Have followed all solutions from the
> solution self hep section and nothing is working. HELP PLEASE