Unable to install modem driver in vista

an error messege appears when i trying to install modem driver in ACER
Extensa 5220. my operating system is Vista ultimate SP1. in XP this
hardware is running fine. please find attached screen shot.


+-------------------------------------------------------------------+
|Filename: error_modem.jpg |
|Download: http://www.vistax64.com/attachment.p...hmentid=13095|
+-------------------------------------------------------------------+

--
deemi

"deemi" <> wrote in message
news:...
>
> an error messege appears when i trying to install modem driver in ACER
> Extensa 5220. my operating system is Vista ultimate SP1. in XP this
> hardware is running fine. please find attached screen shot.
>
>
> +-------------------------------------------------------------------+
> |Filename: error_modem.jpg |
> |Download: http://www.vistax64.com/attachment.p...hmentid=13095|
> +-------------------------------------------------------------------+
>
> --
> deemi

You need to download a Vista compatible modem driver from either Acer or the
modem manufacturer.

And that error message is?? Sorry for asking but I can't see your display at
the moment.

--

Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375


"deemi" <> wrote in message
news:...
>
> an error messege appears when i trying to install modem driver in ACER
> Extensa 5220. my operating system is Vista ultimate SP1. in XP this
> hardware is running fine. please find attached screen shot.
>
>
> +-------------------------------------------------------------------+
> |Filename: error_modem.jpg |
> |Download: http://www.vistax64.com/attachment.p...hmentid=13095|
> +-------------------------------------------------------------------+
>
> --
> deemi

Oops, I'll be damned, I can see your screen
Where did you get the driver from?

--

Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375


"deemi" <> wrote in message
news:...
>
> an error messege appears when i trying to install modem driver in ACER
> Extensa 5220. my operating system is Vista ultimate SP1. in XP this
> hardware is running fine. please find attached screen shot.
>
>
> +-------------------------------------------------------------------+
> |Filename: error_modem.jpg |
> |Download: http://www.vistax64.com/attachment.p...hmentid=13095|
> +-------------------------------------------------------------------+
>
> --
> deemi

Download your Vista Modem (and other drivers for Vista here (MS Vista
SP1):
'Acer Europe - Service & Support, Drivers & Utilities, Downloads,
Notebook, Extensa 5220'
(http://support.acer-euro.com/drivers...k/ex_5220.html)


--
rive0108

Which modem driver did you use? There is two listed one for Agere modem
and the other one is for Conexant modem.


"deemi" <> wrote in message
news:...
>
> i downloaded proper driver from acer web site but it didnt work.
>
>
> --
> deemi

i m using conexant modem as specified in manual.


--
deemi

"deemi" <> wrote in message
news:...
>
> i m using conexant modem as specified in manual.
>
>
> --
> deemi

Try Control Panel -> Programs and Features and uninstall the modem software,
reboot and reinstall.