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Unable to Install update KB885884 - "file is corrupt"

 
 
Shai
Guest
Posts: n/a

 
      03-08-2007
Hi there,
I tried to install the update KB885884 ("Critical Update for Office XP on
Windows XP Service Pack 2") from the Microsoft update site several times now
and it just keeps failing.

I've download the EXE containing the update file from the following address:

http://www.microsoft.com/downloads/d...DisplayLang=en

and ran it. After a few seconds it just comes up with the error: "File is
corrupt", as in the following screenshot:

http://img239.imageshack.us/img239/6329/kb885884xx2.png

I think it may be the reason it fails on Microsoft update, but I couldn't
find any solution among the posts here and in Microsoft.com knowledge base.

What can I do to solve this problam? Any help will be GREATLY appreciated.
 
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TaurArian [MS-MVP]
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      03-09-2007
Try running "chkdsk", also defrag.
Clear out Temporary Internet Files.

Before doing so - check for spyware/viruses etc.



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====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp


"Shai" <> wrote in message
news:5F3765BE-5F03-416F-8E0A-...
| Hi there,
| I tried to install the update KB885884 ("Critical Update for Office XP on
| Windows XP Service Pack 2") from the Microsoft update site several times now
| and it just keeps failing.
|
| I've download the EXE containing the update file from the following address:
|
|
http://www.microsoft.com/downloads/d...DisplayLang=en
|
| and ran it. After a few seconds it just comes up with the error: "File is
| corrupt", as in the following screenshot:
|
| http://img239.imageshack.us/img239/6329/kb885884xx2.png
|
| I think it may be the reason it fails on Microsoft update, but I couldn't
| find any solution among the posts here and in Microsoft.com knowledge base.
|
| What can I do to solve this problam? Any help will be GREATLY appreciated.


 
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