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unable to install update

 
 
nitin
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      04-17-2010
Recently i have been trying to install KB 978382/978380/980729/981717 but
always am unsucessful to install.
what is the solution. i have followed guidelines from the computor but still
was unsucessful
 
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Shenan Stanley
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      04-17-2010
nitin wrote:
> Recently i have been trying to install KB
> 978382/978380/980729/981717 but always am unsucessful to install.
> what is the solution. i have followed guidelines from the computor
> but still was unsucessful


What is 'the computor'? A super hero of some sort? *grin*

The last update you say you need (981717) seems to be for one of these OSes:

a.. Windows Server 2008 Service Pack 2
a.. Windows Server 2008 Datacenter
a.. Windows Server 2008 Enterprise
a.. Windows Server 2008 Standard

Which do you have?

Why do you have Microsoft Office installed on this server OS? (The update
980729 is for Microsoft Office OneNote 2007; The update 978380 is for the
Microsoft Office 2007 system and Compatibility pack; The update 978382 is
for Excel 2007.)

So - you should likely give a little more information.

What operating system do you have?
What service pack is that operating system at?
What architecture is that operating system (32 or 64-bit)?
What version of Internet Explorer do you have installed?
What antivirus software do you currently use and have ever used on this
system?
Any third-party firewall software installed?
What Office 2007 components do you have installed (what edition, etc?)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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Ǝиçεl
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Posts: n/a

 
      04-17-2010
Please always state which Windows edition and Service Pack level ? and what
version of Internet Explorer? as it often does make a difference -

Also, could you supply some information on what your firewall is, what is
the installed antivirus/security suite, other R-TP programs, e.g. Spybot
Search & Destroy (reduced functionality called "TeaTimer") Avira (From
version 9) (Included in antivirus package), Ad-Aware, etc?
Please do so in your next reply.

http://support.microsoft.com/kb/555375
-=-

See if this KB article helps:
MS10-017: Description of the security update for Excel 2007: March 9, 2010
http://support.microsoft.com/kb/978382

If you can't resolve this issue, then you can get *** no-charge ***
assistance from MS in getting the *** Security *** updates installed.
From KB978382 and KB978380:

How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local Microsoft
subsidiary for support issues with security updates, visit the Microsoft
International Support Web site:
http://support.microsoft.com/common/....aspx?rdpath=4
North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by visiting
the following Microsoft Web site:
http://support.microsoft.com/oas/def...spx?&prid=7552

Description of the Office OneNote 2007 update: April 13, 2010
http://support.microsoft.com/kb/980729>

The PrincipalContext.ValidateCredentials method returns a false value even
when you use valid credentials on a Windows Server 2008 SP2-based server that
has AD LDS installed
http://support.microsoft.com/kb/981717>

Perhaps tяy the WSUS Newsgroup

<http://social.technet.microsoft.com/Forums/en-US/winserverwsus/threads>

On the web:
WSUS General
<http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.server.up date_services>

In your newsreader:
news://msnews.microsoft.com/microsof...pdate_services
-=-

Thanks and good luck !



Ǝиçεl
◕‿◕
-=-



"nitin" wrote:

> Recently i have been trying to install KB 978382/978380/980729/981717 but
> always am unsucessful to install.
> what is the solution. i have followed guidelines from the computor but still
> was unsucessful

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      04-17-2010
Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
newsgroup. Please do so in your next reply.

See the "How to obtain help" section of, e.g.,
http://support.microsoft.com/kb/978382

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB978382).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following pages for assistance:
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

nitin wrote:
> Recently i have been trying to install KB 978382/978380/980729/981717 but
> always am unsucessful to install.
> what is the solution. i have followed guidelines from the computor but
> still
> was unsucessful


 
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