Unable to Install Windows Updates FATAL: Error: 0x80070005

I am unable to install windows updates on one of my machines. It
currently contains Windows 2000 sp4. I am logged in as with admin
status. Please Help!!!

Event log posting below:

2005-12-29 12:26:18 2212 358 Agent ** START ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2005-12-29 12:26:18 2212 358 Agent *********
2005-12-29 12:26:18 2212 358 Agent * Updates to install = 1
2005-12-29 12:26:18 2212 358 Agent * Title = <NULL>
2005-12-29 12:26:18 2212 358 Agent * UpdateId =
{1381E7AE-1C7C-401E-A6A8-539DF3612C0C}.100
2005-12-29 12:26:18 2212 358 Agent * Bundles 1 updates:
2005-12-29 12:26:18 2212 358 Agent *
{271249A1-AD58-4798-8376-6580A8176783}.100
2005-12-29 12:26:18 2212 358 Agent WARNING: Failed to evaluate
Installed rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100,
error = 0x80041017
2005-12-29 12:26:19 2212 358 Handler Attempting to create remote
handler process as XXX\vitalem in session 1
2005-12-29 12:26:19 2380 928 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0500) ===========
2005-12-29 12:26:19 2380 928 Misc = Process:
C:\WINNT\system32\wuauclt.exe
2005-12-29 12:26:19 2380 928 AUClnt FATAL: Error: 0x80070005. wuauclt
handler: failed to spawn COM server
2005-12-29 12:26:19 2212 358 Handler FATAL: 0x80070005: ERROR: Remote
update handler container process created (PID: 2380), but exited before
signaling event
2005-12-29 12:26:19 2212 358 Agent * WARNING: Exit code = 0x80070005
2005-12-29 12:26:19 2212 358 Agent *********
2005-12-29 12:26:19 2212 358 Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2005-12-29 12:26:19 2212 358 Agent *************
2005-12-29 12:26:19 2212 358 Agent WARNING: WU client failed installing
updates with error 0x80070005
2005-12-29 12:26:19 2340 914 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2005-12-29 12:26:19 2340 914 COMAPI - Install call failed
2005-12-29 12:26:19 2340 914 COMAPI - Reboot required = No
2005-12-29 12:26:19 2340 914 COMAPI - WARNING: Exit code =
0x80240FFF; Call error code = 0x80070005
2005-12-29 12:26:19 2340 914 COMAPI ---------
2005-12-29 12:26:19 2340 914 COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2005-12-29 12:26:19 2340 914 COMAPI -------------
2005-12-29 12:26:20 2340 938 COMAPI WARNING: Operation failed due to
earlier error, hr=80070005

Hi vitalem25,

Check out the two possible solutions posted by Chris Gouge in this thread:
http://www.wsus.info/forums/index.php?showtopic=6149



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

<> wrote in message
news: oups.com...
> I am unable to install windows updates on one of my machines. It
> currently contains Windows 2000 sp4. I am logged in as with admin
> status. Please Help!!!
>
> Event log posting below:
>
> 2005-12-29 12:26:18 2212 358 Agent ** START ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2005-12-29 12:26:18 2212 358 Agent *********
> 2005-12-29 12:26:18 2212 358 Agent * Updates to install = 1
> 2005-12-29 12:26:18 2212 358 Agent * Title = <NULL>
> 2005-12-29 12:26:18 2212 358 Agent * UpdateId =
> {1381E7AE-1C7C-401E-A6A8-539DF3612C0C}.100
> 2005-12-29 12:26:18 2212 358 Agent * Bundles 1 updates:
> 2005-12-29 12:26:18 2212 358 Agent *
> {271249A1-AD58-4798-8376-6580A8176783}.100
> 2005-12-29 12:26:18 2212 358 Agent WARNING: Failed to evaluate
> Installed rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100,
> error = 0x80041017
> 2005-12-29 12:26:19 2212 358 Handler Attempting to create remote
> handler process as XXX\vitalem in session 1
> 2005-12-29 12:26:19 2380 928 Misc =========== Logging initialized
> (build: 5.8.0.2469, tz: -0500) ===========
> 2005-12-29 12:26:19 2380 928 Misc = Process:
> C:\WINNT\system32\wuauclt.exe
> 2005-12-29 12:26:19 2380 928 AUClnt FATAL: Error: 0x80070005. wuauclt
> handler: failed to spawn COM server
> 2005-12-29 12:26:19 2212 358 Handler FATAL: 0x80070005: ERROR: Remote
> update handler container process created (PID: 2380), but exited before
> signaling event
> 2005-12-29 12:26:19 2212 358 Agent * WARNING: Exit code = 0x80070005
> 2005-12-29 12:26:19 2212 358 Agent *********
> 2005-12-29 12:26:19 2212 358 Agent ** END ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2005-12-29 12:26:19 2212 358 Agent *************
> 2005-12-29 12:26:19 2212 358 Agent WARNING: WU client failed installing
> updates with error 0x80070005
> 2005-12-29 12:26:19 2340 914 COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2005-12-29 12:26:19 2340 914 COMAPI - Install call failed
> 2005-12-29 12:26:19 2340 914 COMAPI - Reboot required = No
> 2005-12-29 12:26:19 2340 914 COMAPI - WARNING: Exit code =
> 0x80240FFF; Call error code = 0x80070005
> 2005-12-29 12:26:19 2340 914 COMAPI ---------
> 2005-12-29 12:26:19 2340 914 COMAPI -- END -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2005-12-29 12:26:19 2340 914 COMAPI -------------
> 2005-12-29 12:26:20 2340 938 COMAPI WARNING: Operation failed due to
> earlier error, hr=80070005
>

NOTE: Incorrectly editing the registry may cause the system to be
unusable. STRONGLY suggest you backup the registry prior to editing any
registy keys :
HOW TO: Backup, Edit, and Restore the Registry in Windows XP and Windows
Server 2003
http://support.microsoft.com/kb/322756/
================================================== ===============================

From the Windows Troubleshooter :

Resolutions
1. Check permissions on the Windows Update registry key
Click Start.
Choose Run.
In the Run box, type REGEDIT.
Click OK. The Registry Editor opens.
*WARNING*
Using Registry Editor incorrectly can cause serious problems that may
require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry
Editor can be solved. Use Registry Editor at your own risk.
Navigate to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.
On the menu, click Edit. Click Permissions.
For Administrator and System, select the Allow check boxes next to Full
Control and Read permissions. NOTE: In certain instances, these check
boxes are grayed out. Ensure all accounts have appropriate permissions.
Click Apply.
Click OK.
Close the Registry Editor.
Restart the system.


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


wrote:

> I am unable to install windows updates on one of my machines. It
> currently contains Windows 2000 sp4. I am logged in as with admin
> status. Please Help!!!
>
> Event log posting below:
>
> 2005-12-29 12:26:18 2212 358 Agent ** START ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2005-12-29 12:26:18 2212 358 Agent *********
> 2005-12-29 12:26:18 2212 358 Agent * Updates to install = 1
> 2005-12-29 12:26:18 2212 358 Agent * Title = <NULL>
> 2005-12-29 12:26:18 2212 358 Agent * UpdateId =
> {1381E7AE-1C7C-401E-A6A8-539DF3612C0C}.100
> 2005-12-29 12:26:18 2212 358 Agent * Bundles 1 updates:
> 2005-12-29 12:26:18 2212 358 Agent *
> {271249A1-AD58-4798-8376-6580A8176783}.100
> 2005-12-29 12:26:18 2212 358 Agent WARNING: Failed to evaluate
> Installed rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100,
> error = 0x80041017
> 2005-12-29 12:26:19 2212 358 Handler Attempting to create remote
> handler process as XXX\vitalem in session 1
> 2005-12-29 12:26:19 2380 928 Misc =========== Logging initialized
> (build: 5.8.0.2469, tz: -0500) ===========
> 2005-12-29 12:26:19 2380 928 Misc = Process:
> C:\WINNT\system32\wuauclt.exe
> 2005-12-29 12:26:19 2380 928 AUClnt FATAL: Error: 0x80070005. wuauclt
> handler: failed to spawn COM server
> 2005-12-29 12:26:19 2212 358 Handler FATAL: 0x80070005: ERROR: Remote
> update handler container process created (PID: 2380), but exited before
> signaling event
> 2005-12-29 12:26:19 2212 358 Agent * WARNING: Exit code = 0x80070005
> 2005-12-29 12:26:19 2212 358 Agent *********
> 2005-12-29 12:26:19 2212 358 Agent ** END ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2005-12-29 12:26:19 2212 358 Agent *************
> 2005-12-29 12:26:19 2212 358 Agent WARNING: WU client failed installing
> updates with error 0x80070005
> 2005-12-29 12:26:19 2340 914 COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2005-12-29 12:26:19 2340 914 COMAPI - Install call failed
> 2005-12-29 12:26:19 2340 914 COMAPI - Reboot required = No
> 2005-12-29 12:26:19 2340 914 COMAPI - WARNING: Exit code =
> 0x80240FFF; Call error code = 0x80070005
> 2005-12-29 12:26:19 2340 914 COMAPI ---------
> 2005-12-29 12:26:19 2340 914 COMAPI -- END -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2005-12-29 12:26:19 2340 914 COMAPI -------------
> 2005-12-29 12:26:20 2340 938 COMAPI WARNING: Operation failed due to
> earlier error, hr=80070005
>

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.

On the menu, click Edit. Click Permissions.


Hey MowGreen I have Windows 2000 and permissions is not an option on
the Edit menu. Is there another way to access the registry
permissions?

Thanks

Hey Patti,
I checked out the dcomcnfg.exe settings and the impersonation level is
set to identify.
I also tried to restart all of the Windows updates .dll's:
There was an error message on regsvr32.exe wups.dll & regsvr32.exe
qmgr.dll ---> failed 0x80070005, which is the same error message in the
windows updates event log. Any suggestions?

Thank you,

"M.Vitale" <> wrote in message
news: oups.com...
> Hey Patti,
> I checked out the dcomcnfg.exe settings and the impersonation level is
> set to identify.
> I also tried to restart all of the Windows updates .dll's:
> There was an error message on regsvr32.exe wups.dll & regsvr32.exe
> qmgr.dll ---> failed 0x80070005, which is the same error message in the
> windows updates event log. Any suggestions?


You could try reinstalling both components again
or you could try identifying the symptom cause,
e.g. using DependencyWalker's Profiler feature.
Typically that shows either that a dependent module is missing
when you try to re-register one or a dependent module needs
to be re-registered first or the modules are in use in which case
you could use tasklist to figure out which service(s) to stop
or simply retry the commands in a safe mode boot. Etc.


Good luck

Robert Aldwinckle
---

Hey Robert thank you for your reply. How would i go about
reinstalling the .dll components. Is there a command from Run?? I am
a newbie....

"M.Vitale" <> wrote in message
news: ups.com...
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.
>
> On the menu, click Edit. Click Permissions.
>
>
> Hey MowGreen I have Windows 2000 and permissions is not an option on
> the Edit menu. Is there another way to access the registry
> permissions?


I have backed up and reviewed the entire thread.

http://www.microsoft.com/communities...7-f042c7df71ff


This gives a good example of why requoting previous details
is usually a good idea. My previous comments were responding
only to the new symptoms you gave about using regsvr32.exe.


Since I have never used your OS I'm not sure
but if it is like NT4 you might have to use regedt32.exe
instead of regedit.exe to change permissions.


Hmm... seems so...

<title>KB826972 - You Receive the "Access Denied" Error Message
When You Install Windows 2000 Server Service Pack 3</title>

(MSKB search for
regedt32, permissions
- Product: Windows 2000
)


Notice that the key being used as an example in the article
is not the same as the subkey that MowGreen wants you to check.
So you should use the smallest part of the procedure of the article
which enables you to find an analog for his procedure with his key.

If you need more help I would try posting in a newsgroup which
specializes in your OS. I'm cross-posting to one now in case
somebody there can help you sooner.


>
> Thanks


Good luck

Robert
---