Unable to install XP windows updates

I had to repair my operating system, xp pro, and after completion I am
unable to install windows updates.
this is info from the windows update log:

C:\WINDOWS\system32\wuauclt.exe
2007-08-17 17:02:54:015 2348 8b8 AUClnt FATAL: Error: 0x80004002.
wuauclt handler: failed to spawn COM server
2007-08-17 17:02:54:015 1020 f6c Handler FATAL: 0x80004002: ERROR:
Remote update handler container process created (PID: 2348), but
exited before signaling event
2007-08-17 17:02:55:359 1020 f6c Agent * WARNING: Exit code =
0x80004002
2007-08-17 17:02:55:359 1020 f6c Agent *********
2007-08-17 17:02:55:359 1020 f6c Agent ** END ** Agent: Installing
updates [CallerId = WindowsUpdate]
2007-08-17 17:02:55:359 1020 f6c Agent *************
2007-08-17 17:02:55:359 1020 f6c Agent WARNING: WU client failed
installing updates with error 0x80004002
2007-08-17 17:02:55:531 2820 b1c COMAPI >>-- RESUMED -- COMAPI:
Install [ClientId = WindowsUpdate]
2007-08-17 17:02:55:531 2820 b1c COMAPI - Install call failed
2007-08-17 17:02:55:531 2820 b1c COMAPI - Reboot required = No
2007-08-17 17:02:55:531 2820 b1c COMAPI - WARNING: Exit code =
0x80240FFF; Call error code = 0x80004002
2007-08-17 17:02:55:531 2820 b1c COMAPI ---------
2007-08-17 17:02:55:531 2820 b1c COMAPI -- END -- COMAPI: Install
[ClientId = WindowsUpdate]
2007-08-17 17:02:55:531 2820 b1c COMAPI -------------
2007-08-17 17:02:56:328 2820 e90 COMAPI WARNING: Operation failed due
to earlier error, hr=80004002
If anyone has a fix, I would be very grateful. I had to have to
reformat my hard drive. Thanks,

Why was it necessary to do a Repair Install?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

wrote:
> I had to repair my operating system, xp pro, and after completion I am
> unable to install windows updates.
> this is info from the windows update log:
>
> C:\WINDOWS\system32\wuauclt.exe
> 2007-08-17 17:02:54:015 2348 8b8 AUClnt FATAL: Error: 0x80004002.
> wuauclt handler: failed to spawn COM server
> 2007-08-17 17:02:54:015 1020 f6c Handler FATAL: 0x80004002: ERROR:
> Remote update handler container process created (PID: 2348), but
> exited before signaling event
> 2007-08-17 17:02:55:359 1020 f6c Agent * WARNING: Exit code =
> 0x80004002
> 2007-08-17 17:02:55:359 1020 f6c Agent *********
> 2007-08-17 17:02:55:359 1020 f6c Agent ** END ** Agent: Installing
> updates [CallerId = WindowsUpdate]
> 2007-08-17 17:02:55:359 1020 f6c Agent *************
> 2007-08-17 17:02:55:359 1020 f6c Agent WARNING: WU client failed
> installing updates with error 0x80004002
> 2007-08-17 17:02:55:531 2820 b1c COMAPI >>-- RESUMED -- COMAPI:
> Install [ClientId = WindowsUpdate]
> 2007-08-17 17:02:55:531 2820 b1c COMAPI - Install call failed
> 2007-08-17 17:02:55:531 2820 b1c COMAPI - Reboot required = No
> 2007-08-17 17:02:55:531 2820 b1c COMAPI - WARNING: Exit code =
> 0x80240FFF; Call error code = 0x80004002
> 2007-08-17 17:02:55:531 2820 b1c COMAPI ---------
> 2007-08-17 17:02:55:531 2820 b1c COMAPI -- END -- COMAPI: Install
> [ClientId = WindowsUpdate]
> 2007-08-17 17:02:55:531 2820 b1c COMAPI -------------
> 2007-08-17 17:02:56:328 2820 e90 COMAPI WARNING: Operation failed due
> to earlier error, hr=80004002
> If anyone has a fix, I would be very grateful. I had to have to
> reformat my hard drive. Thanks,

Try the following:-

Click Start, select run and type the following (pressing okay after each one):-

net.exe stop wuauserv

regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 MSXML3.dll

net.exe start wuauserv

Try WU again.


--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


<> wrote in message
news: ups.com...
|I had to repair my operating system, xp pro, and after completion I am
| unable to install windows updates.
| this is info from the windows update log:
|
| C:\WINDOWS\system32\wuauclt.exe
| 2007-08-17 17:02:54:015 2348 8b8 AUClnt FATAL: Error: 0x80004002.
| wuauclt handler: failed to spawn COM server
| 2007-08-17 17:02:54:015 1020 f6c Handler FATAL: 0x80004002: ERROR:
| Remote update handler container process created (PID: 2348), but
| exited before signaling event
| 2007-08-17 17:02:55:359 1020 f6c Agent * WARNING: Exit code =
| 0x80004002
| 2007-08-17 17:02:55:359 1020 f6c Agent *********
| 2007-08-17 17:02:55:359 1020 f6c Agent ** END ** Agent: Installing
| updates [CallerId = WindowsUpdate]
| 2007-08-17 17:02:55:359 1020 f6c Agent *************
| 2007-08-17 17:02:55:359 1020 f6c Agent WARNING: WU client failed
| installing updates with error 0x80004002
| 2007-08-17 17:02:55:531 2820 b1c COMAPI >>-- RESUMED -- COMAPI:
| Install [ClientId = WindowsUpdate]
| 2007-08-17 17:02:55:531 2820 b1c COMAPI - Install call failed
| 2007-08-17 17:02:55:531 2820 b1c COMAPI - Reboot required = No
| 2007-08-17 17:02:55:531 2820 b1c COMAPI - WARNING: Exit code =
| 0x80240FFF; Call error code = 0x80004002
| 2007-08-17 17:02:55:531 2820 b1c COMAPI ---------
| 2007-08-17 17:02:55:531 2820 b1c COMAPI -- END -- COMAPI: Install
| [ClientId = WindowsUpdate]
| 2007-08-17 17:02:55:531 2820 b1c COMAPI -------------
| 2007-08-17 17:02:56:328 2820 e90 COMAPI WARNING: Operation failed due
| to earlier error, hr=80004002
| If anyone has a fix, I would be very grateful. I had to have to
| reformat my hard drive. Thanks,
|

Hi "TaurArian, I get the same error "Wuauclt handler: failed to spawn COM
server?

I've tried your solution but mines does not work. My company purchased and
OEM laptop and we had to repair to update w\VLM license. Updates download
from WSUS but will not install? Any ideas

THX

"TaurArian [MS-MVP]" wrote:

> Try the following:-
>
> Click Start, select run and type the following (pressing okay after each one):-
>
> net.exe stop wuauserv
>
> regsvr32 wuapi.dll
> regsvr32 wups.dll
> regsvr32 wuaueng.dll
> regsvr32 wucltui.dll
> regsvr32 MSXML3.dll
>
> net.exe start wuauserv
>
> Try WU again.
>
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2008 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Defending your machine: http://defendingyourmachine2.blogspot.com/
> http://taurarian.mvps.org/index.htm
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> <> wrote in message
> news: ups.com...
> |I had to repair my operating system, xp pro, and after completion I am
> | unable to install windows updates.
> | this is info from the windows update log:
> |
> | C:\WINDOWS\system32\wuauclt.exe
> | 2007-08-17 17:02:54:015 2348 8b8 AUClnt FATAL: Error: 0x80004002.
> | wuauclt handler: failed to spawn COM server
> | 2007-08-17 17:02:54:015 1020 f6c Handler FATAL: 0x80004002: ERROR:
> | Remote update handler container process created (PID: 2348), but
> | exited before signaling event
> | 2007-08-17 17:02:55:359 1020 f6c Agent * WARNING: Exit code =
> | 0x80004002
> | 2007-08-17 17:02:55:359 1020 f6c Agent *********
> | 2007-08-17 17:02:55:359 1020 f6c Agent ** END ** Agent: Installing
> | updates [CallerId = WindowsUpdate]
> | 2007-08-17 17:02:55:359 1020 f6c Agent *************
> | 2007-08-17 17:02:55:359 1020 f6c Agent WARNING: WU client failed
> | installing updates with error 0x80004002
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI >>-- RESUMED -- COMAPI:
> | Install [ClientId = WindowsUpdate]
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI - Install call failed
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI - Reboot required = No
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI - WARNING: Exit code =
> | 0x80240FFF; Call error code = 0x80004002
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI ---------
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI -- END -- COMAPI: Install
> | [ClientId = WindowsUpdate]
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI -------------
> | 2007-08-17 17:02:56:328 2820 e90 COMAPI WARNING: Operation failed due
> | to earlier error, hr=80004002
> | If anyone has a fix, I would be very grateful. I had to have to
> | reformat my hard drive. Thanks,
> |
>
>
>

I have finally found the solution to my (OUR) problem!

I changed;
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win dowsFirewall\StandardProfile
"EnableFirewall" changed value to 0 instead of 1 and my updates installed
with out any issues.


"Power Point" wrote:

> Hi "TaurArian, I get the same error "Wuauclt handler: failed to spawn COM
> server?
>
> I've tried your solution but mines does not work. My company purchased and
> OEM laptop and we had to repair to update w\VLM license. Updates download
> from WSUS but will not install? Any ideas
>
> THX
>
> "TaurArian [MS-MVP]" wrote:
>
> > Try the following:-
> >
> > Click Start, select run and type the following (pressing okay after each one):-
> >
> > net.exe stop wuauserv
> >
> > regsvr32 wuapi.dll
> > regsvr32 wups.dll
> > regsvr32 wuaueng.dll
> > regsvr32 wucltui.dll
> > regsvr32 MSXML3.dll
> >
> > net.exe start wuauserv
> >
> > Try WU again.
> >
> >
> > --
> > ====================================
> > TaurArian [MS-MVP] 2005-2008 - Australia
> > ====================================
> > How to make a good post: http://www.dts-l.org/goodpost.htm
> > Defending your machine: http://defendingyourmachine2.blogspot.com/
> > http://taurarian.mvps.org/index.htm
> >
> > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
> >
> >
> > <> wrote in message
> > news: ups.com...
> > |I had to repair my operating system, xp pro, and after completion I am
> > | unable to install windows updates.
> > | this is info from the windows update log:
> > |
> > | C:\WINDOWS\system32\wuauclt.exe
> > | 2007-08-17 17:02:54:015 2348 8b8 AUClnt FATAL: Error: 0x80004002.
> > | wuauclt handler: failed to spawn COM server
> > | 2007-08-17 17:02:54:015 1020 f6c Handler FATAL: 0x80004002: ERROR:
> > | Remote update handler container process created (PID: 2348), but
> > | exited before signaling event
> > | 2007-08-17 17:02:55:359 1020 f6c Agent * WARNING: Exit code =
> > | 0x80004002
> > | 2007-08-17 17:02:55:359 1020 f6c Agent *********
> > | 2007-08-17 17:02:55:359 1020 f6c Agent ** END ** Agent: Installing
> > | updates [CallerId = WindowsUpdate]
> > | 2007-08-17 17:02:55:359 1020 f6c Agent *************
> > | 2007-08-17 17:02:55:359 1020 f6c Agent WARNING: WU client failed
> > | installing updates with error 0x80004002
> > | 2007-08-17 17:02:55:531 2820 b1c COMAPI >>-- RESUMED -- COMAPI:
> > | Install [ClientId = WindowsUpdate]
> > | 2007-08-17 17:02:55:531 2820 b1c COMAPI - Install call failed
> > | 2007-08-17 17:02:55:531 2820 b1c COMAPI - Reboot required = No
> > | 2007-08-17 17:02:55:531 2820 b1c COMAPI - WARNING: Exit code =
> > | 0x80240FFF; Call error code = 0x80004002
> > | 2007-08-17 17:02:55:531 2820 b1c COMAPI ---------
> > | 2007-08-17 17:02:55:531 2820 b1c COMAPI -- END -- COMAPI: Install
> > | [ClientId = WindowsUpdate]
> > | 2007-08-17 17:02:55:531 2820 b1c COMAPI -------------
> > | 2007-08-17 17:02:56:328 2820 e90 COMAPI WARNING: Operation failed due
> > | to earlier error, hr=80004002
> > | If anyone has a fix, I would be very grateful. I had to have to
> > | reformat my hard drive. Thanks,
> > |
> >
> >
> >

"Power Point" <> schrieb:

>I have finally found the solution to my (OUR) problem!
>
> I changed;
> HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win dowsFirewall\StandardProfile
> "EnableFirewall" changed value to 0 instead of 1 and my updates installed
> with out any issues.

Sorry, but that's not a common solution, since the policy isn't set
by default. It may have been your Personal Firewall software you're
running and/or a group policy set by the admin (you?).

Bye,
Freudi

I've tried this, to no avail. I'm still unable to install Windows Updates.
I've even tried repartitioning and re-installing XPSP2. Any other potential
fixes?

"TaurArian [MS-MVP]" wrote:

> Try the following:-
>
> Click Start, select run and type the following (pressing okay after each one):-
>
> net.exe stop wuauserv
>
> regsvr32 wuapi.dll
> regsvr32 wups.dll
> regsvr32 wuaueng.dll
> regsvr32 wucltui.dll
> regsvr32 MSXML3.dll
>
> net.exe start wuauserv
>
> Try WU again.
>
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2008 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Defending your machine: http://defendingyourmachine2.blogspot.com/
> http://taurarian.mvps.org/index.htm
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> <> wrote in message
> news: ups.com...
> |I had to repair my operating system, xp pro, and after completion I am
> | unable to install windows updates.
> | this is info from the windows update log:
> |
> | C:\WINDOWS\system32\wuauclt.exe
> | 2007-08-17 17:02:54:015 2348 8b8 AUClnt FATAL: Error: 0x80004002.
> | wuauclt handler: failed to spawn COM server
> | 2007-08-17 17:02:54:015 1020 f6c Handler FATAL: 0x80004002: ERROR:
> | Remote update handler container process created (PID: 2348), but
> | exited before signaling event
> | 2007-08-17 17:02:55:359 1020 f6c Agent * WARNING: Exit code =
> | 0x80004002
> | 2007-08-17 17:02:55:359 1020 f6c Agent *********
> | 2007-08-17 17:02:55:359 1020 f6c Agent ** END ** Agent: Installing
> | updates [CallerId = WindowsUpdate]
> | 2007-08-17 17:02:55:359 1020 f6c Agent *************
> | 2007-08-17 17:02:55:359 1020 f6c Agent WARNING: WU client failed
> | installing updates with error 0x80004002
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI >>-- RESUMED -- COMAPI:
> | Install [ClientId = WindowsUpdate]
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI - Install call failed
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI - Reboot required = No
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI - WARNING: Exit code =
> | 0x80240FFF; Call error code = 0x80004002
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI ---------
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI -- END -- COMAPI: Install
> | [ClientId = WindowsUpdate]
> | 2007-08-17 17:02:55:531 2820 b1c COMAPI -------------
> | 2007-08-17 17:02:56:328 2820 e90 COMAPI WARNING: Operation failed due
> | to earlier error, hr=80004002
> | If anyone has a fix, I would be very grateful. I had to have to
> | reformat my hard drive. Thanks,
> |
>
>
>

Updates are not installed successfully from Windows Update, from
Microsoft Update, or by using Automatic Updates after you repair a
Windows XP installation
http://support.microsoft.com/kb/943144

> Method 1: Register the Wups2.dll file in Windows
> To register the Wups2.dll file in Windows, follow these steps:
> 1. Stop the Automatic Updates service. To do this, follow these steps:
> a. Click Start, click Run, type cmd, and then click OK.
> b. At the command prompt, type the following command, and then press ENTER:
> net stop wuauserv
> 2. Register the Wups2.dll file. To do this, follow these steps:
> a. At the command prompt, type the following command, and then press ENTER:
> regsvr32 %windir%\system32\wups2.dll
> Note For a computer that is running Windows XP Professional x64 Edition, type the following command, and then press ENTER:
> regsvr32 %windir%\syswow64\wups2.dll
> b. Click OK on each verification message that you receive.
> 3. Start the Automatic Updates service. To do this, type the following command at the command prompt, and then press ENTER:
> net start wuauserv
> 4. Exit the command prompt. To do this type exit, and then press ENTER.

If the updates still will not install, use Method 2.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Firedrake wrote:

> I've tried this, to no avail. I'm still unable to install Windows Updates.
> I've even tried repartitioning and re-installing XPSP2. Any other potential
> fixes?
>
> "TaurArian [MS-MVP]" wrote:
>
>
>>Try the following:-
>>
>>Click Start, select run and type the following (pressing okay after each one):-
>>
>>net.exe stop wuauserv
>>
>>regsvr32 wuapi.dll
>>regsvr32 wups.dll
>>regsvr32 wuaueng.dll
>>regsvr32 wucltui.dll
>>regsvr32 MSXML3.dll
>>
>>net.exe start wuauserv
>>
>>Try WU again.
>>
>>
>>--
>>====================================
>>TaurArian [MS-MVP] 2005-2008 - Australia
>>====================================
>>How to make a good post: http://www.dts-l.org/goodpost.htm
>>Defending your machine: http://defendingyourmachine2.blogspot.com/
>>http://taurarian.mvps.org/index.htm
>>
>>Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>>
>>
>><> wrote in message
>>news: roups.com...
>>|I had to repair my operating system, xp pro, and after completion I am
>>| unable to install windows updates.
>>| this is info from the windows update log:
>>|
>>| C:\WINDOWS\system32\wuauclt.exe
>>| 2007-08-17 17:02:54:015 2348 8b8 AUClnt FATAL: Error: 0x80004002.
>>| wuauclt handler: failed to spawn COM server
>>| 2007-08-17 17:02:54:015 1020 f6c Handler FATAL: 0x80004002: ERROR:
>>| Remote update handler container process created (PID: 2348), but
>>| exited before signaling event
>>| 2007-08-17 17:02:55:359 1020 f6c Agent * WARNING: Exit code =
>>| 0x80004002
>>| 2007-08-17 17:02:55:359 1020 f6c Agent *********
>>| 2007-08-17 17:02:55:359 1020 f6c Agent ** END ** Agent: Installing
>>| updates [CallerId = WindowsUpdate]
>>| 2007-08-17 17:02:55:359 1020 f6c Agent *************
>>| 2007-08-17 17:02:55:359 1020 f6c Agent WARNING: WU client failed
>>| installing updates with error 0x80004002
>>| 2007-08-17 17:02:55:531 2820 b1c COMAPI >>-- RESUMED -- COMAPI:
>>| Install [ClientId = WindowsUpdate]
>>| 2007-08-17 17:02:55:531 2820 b1c COMAPI - Install call failed
>>| 2007-08-17 17:02:55:531 2820 b1c COMAPI - Reboot required = No
>>| 2007-08-17 17:02:55:531 2820 b1c COMAPI - WARNING: Exit code =
>>| 0x80240FFF; Call error code = 0x80004002
>>| 2007-08-17 17:02:55:531 2820 b1c COMAPI ---------
>>| 2007-08-17 17:02:55:531 2820 b1c COMAPI -- END -- COMAPI: Install
>>| [ClientId = WindowsUpdate]
>>| 2007-08-17 17:02:55:531 2820 b1c COMAPI -------------
>>| 2007-08-17 17:02:56:328 2820 e90 COMAPI WARNING: Operation failed due
>>| to earlier error, hr=80004002
>>| If anyone has a fix, I would be very grateful. I had to have to
>>| reformat my hard drive. Thanks,
>>|
>>
>>
>>