Unable to login with newly created accounts

I am running Windows Vista Business with SP1 on a HP 6720s laptop.
It is activated and works fine for my login.
It is not in a domain but in a workgroup and only had my user account, the
administrator account and the guest account set up. The last 2 were disabled
by default.
If I create a new account, standard or administrator rights makes no
difference, I am unable to login with that account. Likewise if I enable the
guest or administrator accounts I cannot log into these either.
I can log into any account, existing or new, in safe mode.
I have re-entered my product ID and reactivated Vista, all to no avail.
The error message I receive is as follows:
---Error Message---
Windows Security
The save identity operation could not be successfully completed because the
number of available licenses has been exceeded
---End Error Message---

Any input gratefully received.

Cheers
Tim

I'm having the same issue.
When I create the account, it tells me the account cannot be created, then I
try again and it tells me it already exists. so when I try to log onto the
account, it says "logging in" then blinks to "logging out".

Never had this problem before... so I think it's SP1 doing it. Anyone know
how to fix it?

"TimT" wrote:

> I am running Windows Vista Business with SP1 on a HP 6720s laptop.
> It is activated and works fine for my login.
> It is not in a domain but in a workgroup and only had my user account, the
> administrator account and the guest account set up. The last 2 were disabled
> by default.
> If I create a new account, standard or administrator rights makes no
> difference, I am unable to login with that account. Likewise if I enable the
> guest or administrator accounts I cannot log into these either.
> I can log into any account, existing or new, in safe mode.
> I have re-entered my product ID and reactivated Vista, all to no avail.
> The error message I receive is as follows:
> ---Error Message---
> Windows Security
> The save identity operation could not be successfully completed because the
> number of available licenses has been exceeded
> ---End Error Message---
>
> Any input gratefully received.
>
> Cheers
> Tim

I was getting the same error and finally stumbled onto the cause (at least
on my system) and the workaround.

I am using Vista Ultimate (32) SP1 on my HP Pavilion laptop and when I try
to access any other user account (new or old either regular or Admin) on my
laptop I get the following error:

--Error Message---
Windows Security
The save identity operation could not be successfully completed because the
number of available licenses has been exceeded
---End Error Message---

=====
Cause:
=====
The VeriSoft Access Manager software used by the fingerprint scanner is
preventing me from logging onto my PC with other identities.

================
Solution/Work Around:
================
- Right click on the VeriSoft Access Manager icon in the Icon tray and open
'Settings and Options' in the popup menu

- Turn off 'Use VeriSoft to log on to Windows' under 'Select the way users
log on to Window'.

After doing this - I can log onto as any of the other user accounts on my
laptop. If I re-enable the VeriSoft option (to use VeriSoft to log on to
Windows) the problem returns.

- Steven

"Carol in GA" <> wrote in message
news:0D4AED2B-2B15-4197-AE1C-...
> I'm having the same issue.
> When I create the account, it tells me the account cannot be created, then
> I
> try again and it tells me it already exists. so when I try to log onto
> the
> account, it says "logging in" then blinks to "logging out".
>
> Never had this problem before... so I think it's SP1 doing it. Anyone
> know
> how to fix it?
>
> "TimT" wrote:
>
>> I am running Windows Vista Business with SP1 on a HP 6720s laptop.
>> It is activated and works fine for my login.
>> It is not in a domain but in a workgroup and only had my user account,
>> the
>> administrator account and the guest account set up. The last 2 were
>> disabled
>> by default.
>> If I create a new account, standard or administrator rights makes no
>> difference, I am unable to login with that account. Likewise if I enable
>> the
>> guest or administrator accounts I cannot log into these either.
>> I can log into any account, existing or new, in safe mode.
>> I have re-entered my product ID and reactivated Vista, all to no avail.
>> The error message I receive is as follows:
>> ---Error Message---
>> Windows Security
>> The save identity operation could not be successfully completed because
>> the
>> number of available licenses has been exceeded
>> ---End Error Message---
>>
>> Any input gratefully received.
>>
>> Cheers
>> Tim