Unable to open attachments

A friend is running Windows 7 and Windows Live Mail, he said he is unable to
open attachments, what should he check and what further info do you need to
answer this question.

Jerry

1: What is the filer extension of the attachments?

2: Can he open them if he saves them to the HDD first?
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jerry" <> wrote in message
news:#...
> A friend is running Windows 7 and Windows Live Mail, he said he is unable
> to open attachments, what should he check and what further info do you
> need to answer this question.
>
> Jerry
>

Please disregard this question for now, I am gathering more info and we may
have it solved ourselves. I think he is trying to click on a link rather
than open an attachment. Thanks for being there, if I have further questions
I'll post again.


"Bruce Hagen" <> wrote in message
news:...
> 1: What is the filer extension of the attachments?
>
> 2: Can he open them if he saves them to the HDD first?
> --
>
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Jerry" <> wrote in message
> news:#...
>> A friend is running Windows 7 and Windows Live Mail, he said he is unable
>> to open attachments, what should he check and what further info do you
>> need to answer this question.
>>
>> Jerry
>>