I would suspect either the files were corrupted, or they were created with a
version of Office that the viewer is not designed to read.
Are you sure they are regular .doc files?
I have received files that the extensions were wrong, who knows what people
are thinking...
"Carolyn" <> wrote in message
news:9DAAAEB2-2608-4FB5-BBBA-...
> Mike: I tried the viewer and it did not work.
> --
> Carolyn
>
>
> "Mick Murphy" wrote:
>
>> http://www.microsoft.com/downloads/d...displaylang=en
>> --
>> Above is a link for Microsoft's free WORD viewer
>> It will allow you to print, copy and read rec'd Word docs.
>>
>>
>> Mick Murphy - Qld - Australia
>>
>>
>> "Carolyn" wrote:
>>
>> > Computer is just a year old, came with Works installed. For some
>> > unknown
>> > reason the problem began: could not open document files with Works.
>> > This
>> > worked in the past, but suddenly I could not open these files. Any
>> > help will
>> > be greatly appreciatedl.
>> > --
>> > Carolyn