John Beuerle wrote:
> I am running into a strange anomaly on a Windows Vista Business install. End
> user has 2 mapped network copiers in the printers folder. The drivers which
> are used were Win XP drivers and NOT vista drivers. They worked for about 2
> days and then the print spooler would crash each time the tried to print
> anything. When you try to remove the printers, they cannot be deleted. The
> message says that the printer drivers are in use. The spooler crashes and
> you have to restart the service. I have tried to remove it using the print
> management console under the admin tools and even tried to remove just the
> drivers using the same utility. I have also tried to remove it using the
> "run as" within the printer folder itself with no success... FRUSTRATING!!
> Does anyone have any idea where I can get info on this or better yet, does
> anyone have any ideas?
You need to stop the print spooler service first. Open an elevated cmd
and do:
net stop spooler [enter]
Then try and right-click/disconnect (or delete if that option is
offered) the copiers. After the copiers are gone, you can restart the
print spooler service using the elevated cmd:
net start spooler [enter]
If this doesn't work for you, try in Safe Mode.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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