Unable to remove old data

I have an HP6315. I am trying to sync with an Exchange server. As soon as
I click the Inbox button on the Server Synchronization screen and click
"Delete the items on my device...", I get an error message, "Unable to
remove old data from the device. Please wait a minute and try again."
T-mobile support did not have any solutions. Besides a hard reset and
wiping out of the data, is there another solution to get server syncing
working? Also, I am not syncing mail with the PC.

Thanks,

Robert

On Tue, 12 Jul 2005 17:49:21 -0500, "Robert Benjamin"
<> wrote:

>I have an HP6315. I am trying to sync with an Exchange server. As soon as
>I click the Inbox button on the Server Synchronization screen and click
>"Delete the items on my device...", I get an error message, "Unable to
>remove old data from the device. Please wait a minute and try again."
>T-mobile support did not have any solutions. Besides a hard reset and
>wiping out of the data, is there another solution to get server syncing
>working? Also, I am not syncing mail with the PC.

Try deleting the partnership, then when the partnership wizard pops up
state that you are synchronizing with this computer only.

--
Rob Borek
Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.

I deleted the partnership. I then recreated the partnership with only this
computer. I then synced. I then tried to switch to Server Synchronization
and I still receive the same "Unable to remove old data from the device.
Please wait a minute and try again." error.

The only way I can get it to work is if I hard reset. If I restore, I have
the same problem. I don't want to lose all of my data/programs.

Robert

"Rob Borek [MS MVP]" <> wrote in message
news...
> On Tue, 12 Jul 2005 17:49:21 -0500, "Robert Benjamin"
> <> wrote:
>
>>I have an HP6315. I am trying to sync with an Exchange server. As soon
>>as
>>I click the Inbox button on the Server Synchronization screen and click
>>"Delete the items on my device...", I get an error message, "Unable to
>>remove old data from the device. Please wait a minute and try again."
>>T-mobile support did not have any solutions. Besides a hard reset and
>>wiping out of the data, is there another solution to get server syncing
>>working? Also, I am not syncing mail with the PC.
>
> Try deleting the partnership, then when the partnership wizard pops up
> state that you are synchronizing with this computer only.
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.