Thank you again, Gary. Sorry that I left out the dots but you placed them
correctly. Yes, I am a southern California customer of Time
Warner/Roadrunner, formerly Adelphia. In researching on the Internet I had
found a few other instances of individuals seeking help for the indentical
problem but none appeared to have found resolution.
But thanks to your generosity and expertise, I have! Deleting the email
account that was giving me problems and then setting it back up worked! Such
an easy fix but one I would not have thought to try. Thank you, thank you,
thank you!
"Gary VanderMolen" wrote:
> That IP address you gave us is not valid. It should have three periods
> in it, something like 98.149.83.172. If I have guessed the placement of
> the periods correctly, that points to the socal.res.rr.com division of
> RoadRunner. That seems to jibe with the former Adelphia territory
> in southern California.
>
> The only suggestion I have is to delete that account, restart Windows Mail,
> then recreate the account. Sometimes accounts get corrupted for no
> apparent reason.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Terryel" <> wrote in message news:2B92FEE7-B455-43B8-A717-...
> > Thank you, Gary for lending your expertise. Here is the info...
> >
> > Yes, I am a former Adelphia customer.
> >
> > IP address 9814983172
> >
> > If I was connecting to my neighbors WI FI signal, I don't understand why it
> > would only happen when I was trying to reply or forward and never when I was
> > sending a newly composed email.
> >
> > Thanks for your help!
> >
> > "Gary VanderMolen" wrote:
> >
> >> For some reason the mail.roadrunner.com server thinks you are
> >> not eligible to relay through it. Are you a former Adelphia customer?
> >> Only former Adelphia customers are authorized to use that mail server.
> >>
> >> Do me a favor. Go to http://www.whatismyip.com and copy the IP address
> >> it says you have, then let us know what that is. If your computer has a
> >> wireless connection, you can inadvertently connect to your neighbor's
> >> Wi-Fi signal.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "Terryel" <> wrote in message news:66BAAB40-8674-4A9E-A013-...
> >> > Dave and Gary, thanks for your replies. To clarify the situation, I am
> >> > using the Windows Mail from my home computer with Roadrunner (Time Warner)
> >> > as my ISP. I can send emails justs not replies or forwards.
> >> >
> >> > "Gary VanderMolen" wrote:
> >> >
> >> >> When you got that error, what outfit was providing your Internet connection?
> >> >> Port 25 SMTP cannot be used when away from one's ISP.
> >> >>
> >> >> --
> >> >> Gary VanderMolen, MS-MVP (Mail)
> >> >>
> >> >>
> >> >> "Terryel" <> wrote in message news:2FE6917F-EE11-4AFE-97D1-...
> >> >> > After using Windows Mail for a number of months, today I find that I can no
> >> >> > longer reply to or forward email to any email address that uses a different
> >> >> > ISP than mine.
> >> >> > When I attempt to do so, here is the message I receive (Only the email
> >> >> > address was changed to protect my contact's privacy.
> >> >> >
> >> >> > The message could not be sent. The authentication setting might not be
> >> >> > correct for your outgoing e-mail [SMTP] server. For help solving this
> >> >> > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> >> >> > "I'm having problems sending e-mail" section. If you need help determining
> >> >> > the proper server settings, please contact your e-mail service provider.
> >> >> >
> >> >> > The rejected e-mail address was ''. Subject 'Fw: Santa Fe',
> >> >> > Account: 'personal mail', Server: 'mail.roadrunner.com', Protocol: SMTP,
> >> >> > Server Response: '550 relaying mail to wifi7.com is not allowed', Port: 25,
> >> >> > Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
> >> >> >
> >> >> > Any advice will be greatly appreciated!
> >> >>
> >>
>
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