Unable to run Windows Update pop-up error message

I'm trying to run Windows Update on a friend's laptop, but it keeps coming up
with an Internet Explorer pop-up error message: "Your current security
settings prohibit running ActiveX controls on this page. As a result, the
page may not display correctly."
I've changed the settings to medium and even to low and still nothing works.
Any ideas? The pc is running XP Home Version 2002 SP 1.

Thanks in advance,
PBS

Try re-registering the following .dll files
Softpub.dll
Wintrust.dll
Initpki.dll
Urlmon.dll

1. Click Start >Run and type
regsvr32 Softpub.dll
Click okay to register it
You should get a dialog box telling you that it was successful.
2. Repeat the process for the other .dll files.
3. Restart your computer and try the update site again.

if the above doesn’t help -

http://support.microsoft.com/?kbid=193385
WINUP: Problems When Viewing or Downloading From Windows Update

You receive a "Your current security settings prohibit running ActiveX controls on
this page" message when you try to use Windows Update
http://support.microsoft.com/default.aspx?scid=kb;[LN];836942

http://support.microsoft.com/default.aspx?scid=kb;[LN];174360
How to Use Security Zones in Internet Explorer

If all else fails
http://www3.telus.net/dandemar/updtcl.htm
Windows Update Checklist



PBS wrote:
> I'm trying to run Windows Update on a friend's laptop, but it keeps
> coming up with an Internet Explorer pop-up error message: "Your
> current security settings prohibit running ActiveX controls on this
> page. As a result, the page may not display correctly."
> I've changed the settings to medium and even to low and still nothing
> works. Any ideas? The pc is running XP Home Version 2002 SP 1.
>
> Thanks in advance,
> PBS

The re-registering of the dll files did the trick. Thank you for your help.

"Taurarian" wrote:

> Try re-registering the following .dll files
> Softpub.dll
> Wintrust.dll
> Initpki.dll
> Urlmon.dll
>
> 1. Click Start >Run and type
> regsvr32 Softpub.dll
> Click okay to register it
> You should get a dialog box telling you that it was successful.
> 2. Repeat the process for the other .dll files.
> 3. Restart your computer and try the update site again.
>
> if the above doesn’t help -
>
> http://support.microsoft.com/?kbid=193385
> WINUP: Problems When Viewing or Downloading From Windows Update
>
> You receive a "Your current security settings prohibit running ActiveX controls on
> this page" message when you try to use Windows Update
> http://support.microsoft.com/default.aspx?scid=kb;[LN];836942
>
> http://support.microsoft.com/default.aspx?scid=kb;[LN];174360
> How to Use Security Zones in Internet Explorer
>
> If all else fails
> http://www3.telus.net/dandemar/updtcl.htm
> Windows Update Checklist
>
>
>
> PBS wrote:
> > I'm trying to run Windows Update on a friend's laptop, but it keeps
> > coming up with an Internet Explorer pop-up error message: "Your
> > current security settings prohibit running ActiveX controls on this
> > page. As a result, the page may not display correctly."
> > I've changed the settings to medium and even to low and still nothing
> > works. Any ideas? The pc is running XP Home Version 2002 SP 1.
> >
> > Thanks in advance,
> > PBS
>
>

You're welcome, and thanks for posting back, it may assist someone else.
Kaylene

"PBS" <> wrote in message
news:92605F54-EBF1-4DD6-9EAB-...
> The re-registering of the dll files did the trick. Thank you for your help.
>
> "Taurarian" wrote:
>
>> Try re-registering the following .dll files
>> Softpub.dll
>> Wintrust.dll
>> Initpki.dll
>> Urlmon.dll
>>
>> 1. Click Start >Run and type
>> regsvr32 Softpub.dll
>> Click okay to register it
>> You should get a dialog box telling you that it was successful.
>> 2. Repeat the process for the other .dll files.
>> 3. Restart your computer and try the update site again.
>>
>> if the above doesn’t help -
>>
>> http://support.microsoft.com/?kbid=193385
>> WINUP: Problems When Viewing or Downloading From Windows Update
>>
>> You receive a "Your current security settings prohibit running ActiveX controls on
>> this page" message when you try to use Windows Update
>> http://support.microsoft.com/default.aspx?scid=kb;[LN];836942
>>
>> http://support.microsoft.com/default.aspx?scid=kb;[LN];174360
>> How to Use Security Zones in Internet Explorer
>>
>> If all else fails
>> http://www3.telus.net/dandemar/updtcl.htm
>> Windows Update Checklist
>>
>>
>>
>> PBS wrote:
>> > I'm trying to run Windows Update on a friend's laptop, but it keeps
>> > coming up with an Internet Explorer pop-up error message: "Your
>> > current security settings prohibit running ActiveX controls on this
>> > page. As a result, the page may not display correctly."
>> > I've changed the settings to medium and even to low and still nothing
>> > works. Any ideas? The pc is running XP Home Version 2002 SP 1.
>> >
>> > Thanks in advance,
>> > PBS
>>
>>