Brenda;424079 Wrote:
> Hi, laptop is new. Set up my email account, I am able to receive
> messages,
> however unable to send. Contacted comcast, for assistance, they are
> unable
> to help me. This is my error message.
>
> "The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read
> the
> "I'm having problems sending e-mail" section. If you need help
> determining
> the proper server settings, please contact your e-mail service
> provider."
Hi Brenda,
Here is Comcast's setup page for Windows Mail (WM). Well, it is for
OE, but WM is the same.
'How do I set up/configure Outlook Express for email?'
(
http://www.comcast.com/customers/faq...s.ashx?ID=2288)
In Windows Mail click:
1. Tools
2. Accounts
3. Select your email account and click Properties
4. Double check your SMTP settings in the Servers tab from the link
above.
Hope this helps,
Shawn
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