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unable to send mail from windows mail

 
 
monkeygirl
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      09-20-2007
Just like the others I am having no success sending mail. I have tried
altering the port number, attempted to switch off the outgoing mail scanning,
removed the email account and setting it up again but still no luck. I keep
receiving this message:
An unknown error has occurred. Subject '', Account: 'pop3.tiscali.co.uk',
Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC6F

Can someone help before I chuck this new machine out of the window!!

 
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brink
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      09-20-2007

monkeygirl;457561 Wrote:
> Just like the others I am having no success sending mail. I have tried
> altering the port number, attempted to switch off the outgoing mail
> scanning,
> removed the email account and setting it up again but still no luck. I
> keep
> receiving this message:
> An unknown error has occurred. Subject '', Account:
> 'pop3.tiscali.co.uk',
> Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
> smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554,
> Error
> Number: 0x800CCC6F
>
> Can someone help before I chuck this new machine out of the window!!


Hi MonkeyGirl,

0x800CCC6F = SMTP_554_TRANSACT_FAILED = Transaction failed.

Double check your account settings to make sure that they match with
Tiscali's account instructions webpage. Here is their link.

'Answer'
(http://uk-tiscali.custhelp.com/cgi-b...i=&p_topview=1)


If this does not help, then read the "First" section about antivirus
programs, and check to see if you have a stuck undeletable message in
your Outbox. If you do, then install the KB941090 Update from Microsoft
in the "Second" section.

http://www.vistax64.com/tutorials/62...-problems.html

Shawn


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brink

*There are no dumb questions, just the people that do not ask them.*
OM\")
*Please post feedback to help others.*
 
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Gary VanderMolen
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      09-20-2007
Which antivirus are you using?

Gary VanderMolen


"monkeygirl" <> wrote in message news:4FDDBE24-3FEC-42C2-B53C-...
> Just like the others I am having no success sending mail. I have tried
> altering the port number, attempted to switch off the outgoing mail scanning,
> removed the email account and setting it up again but still no luck. I keep
> receiving this message:
> An unknown error has occurred. Subject '', Account: 'pop3.tiscali.co.uk',
> Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
> smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554, Error
> Number: 0x800CCC6F
>
> Can someone help before I chuck this new machine out of the window!!



 
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felinehen
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      09-20-2007


"Gary VanderMolen" wrote:

> Which antivirus are you using?
>
> Gary VanderMolen
>
>
> "monkeygirl" <> wrote in message news:4FDDBE24-3FEC-42C2-B53C-...
> > Just like the others I am having no success sending mail. I have tried
> > altering the port number, attempted to switch off the outgoing mail scanning,
> > removed the email account and setting it up again but still no luck. I keep
> > receiving this message:
> > An unknown error has occurred. Subject '', Account: 'pop3.tiscali.co.uk',
> > Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
> > smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554, Error
> > Number: 0x800CCC6F
> >
> > Can someone help before I chuck this new machine out of the window!!

>
>
>

 
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felinehen
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Posts: n/a

 
      09-20-2007
i have the same problem ,message is your sever is not responding,i am using
gmail

"Gary VanderMolen" wrote:

> Which antivirus are you using?
>
> Gary VanderMolen
>
>
> "monkeygirl" <> wrote in message news:4FDDBE24-3FEC-42C2-B53C-...
> > Just like the others I am having no success sending mail. I have tried
> > altering the port number, attempted to switch off the outgoing mail scanning,
> > removed the email account and setting it up again but still no luck. I keep
> > receiving this message:
> > An unknown error has occurred. Subject '', Account: 'pop3.tiscali.co.uk',
> > Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
> > smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554, Error
> > Number: 0x800CCC6F
> >
> > Can someone help before I chuck this new machine out of the window!!

>
>
>

 
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brink
Guest
Posts: n/a

 
      09-21-2007

felinehen;458265 Wrote:
> i have the same problem ,message is your sever is not responding,i am
> using
> gmail
>
>


Hi Felinehen,

Can you post a copy of your error message please?

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
OM\")
*Please post feedback to help others.*
 
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monkeygirl
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      09-21-2007
I'm using Norton 360.

"Gary VanderMolen" wrote:

> Which antivirus are you using?
>
> Gary VanderMolen
>
>
> "monkeygirl" <> wrote in message news:4FDDBE24-3FEC-42C2-B53C-...
> > Just like the others I am having no success sending mail. I have tried
> > altering the port number, attempted to switch off the outgoing mail scanning,
> > removed the email account and setting it up again but still no luck. I keep
> > receiving this message:
> > An unknown error has occurred. Subject '', Account: 'pop3.tiscali.co.uk',
> > Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
> > smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554, Error
> > Number: 0x800CCC6F
> >
> > Can someone help before I chuck this new machine out of the window!!

>
>
>

 
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Gary VanderMolen
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Posts: n/a

 
      09-21-2007
I had a feeling it was your antivirus. :-)
Windows Mail is not compatible with most McAfee or
Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, test
your email sending. If it still does not work, the account
has been corrupted by Norton. Delete the account, restart
Windows Mail, then recreate that account.

At your convenience, download and install a more compatible
antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen


"monkeygirl" <> wrote in message news:0D1EF26D-70A7-4B1D-BC15-...
> I'm using Norton 360.
>
> "Gary VanderMolen" wrote:
>
>> Which antivirus are you using?
>>
>> Gary VanderMolen
>>
>>
>> "monkeygirl" <> wrote in message news:4FDDBE24-3FEC-42C2-B53C-...
>> > Just like the others I am having no success sending mail. I have tried
>> > altering the port number, attempted to switch off the outgoing mail scanning,
>> > removed the email account and setting it up again but still no luck. I keep
>> > receiving this message:
>> > An unknown error has occurred. Subject '', Account: 'pop3.tiscali.co.uk',
>> > Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
>> > smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554, Error
>> > Number: 0x800CCC6F
>> >
>> > Can someone help before I chuck this new machine out of the window!!



 
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