Unable to sign in to Windows Live Messenger on Windows Mobile

It seems that lots of people are having trouble to sign in to Messenger from
a Windows Mobile device.
Is there any solution to these problems?
I have WinMobile 6.1 standard and when I try to sign in, it tells me "there
is a problem with the server".
If i sign in with my secondary account, which has no contacts at all, it
works...

Greetings,

I won't lie to you, I haven't used Windows Mobile for maybe 4 years. However, I'm wondering
if you've had the opportunity to try from another phone or even have done a hard reset just
to see if that changes anything. Just a thought as that would eliminate it as being a
problem on the phone to a problem in the software/server.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Sebastian V." <> wrote in message
news:737B57E4-7798-447B-8283-...
> It seems that lots of people are having trouble to sign in to Messenger from a Windows
> Mobile device.
> Is there any solution to these problems?
> I have WinMobile 6.1 standard and when I try to sign in, it tells me "there is a problem
> with the server".
> If i sign in with my secondary account, which has no contacts at all, it works...
>
>

hmmm i could try that.
however, i tried signing in with another "fresh" account and that one works
fine...

"Jonathan Kay [MVP]" <> wrote in message
news:e7#...
> Greetings,
>
> I won't lie to you, I haven't used Windows Mobile for maybe 4 years.
> However, I'm wondering if you've had the opportunity to try from another
> phone or even have done a hard reset just to see if that changes anything.
> Just a thought as that would eliminate it as being a problem on the phone
> to a problem in the software/server.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature
> or citation
> --
>
>
> "Sebastian V." <> wrote in message
> news:737B57E4-7798-447B-8283-...
>> It seems that lots of people are having trouble to sign in to Messenger
>> from a Windows Mobile device.
>> Is there any solution to these problems?
>> I have WinMobile 6.1 standard and when I try to sign in, it tells me
>> "there is a problem with the server".
>> If i sign in with my secondary account, which has no contacts at all, it
>> works...
>>
>>
>

Hi,

Yeah -- I'm thinking more that there's some configuration file made per account and it's
either broken or they changed something which prevents it from working properly. This has
been known to happen on the Windows client in several cases throughout it's history.

I can't really be more specific or even know if I'm journeying down he wrong path as I don't
have access to any devices with the client. So I could be completely wrong.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Sebastian V." <> wrote in message
news:C47DABA8-C2B6-41EC-A5A1-...
> hmmm i could try that.
> however, i tried signing in with another "fresh" account and that one works fine...
>
> "Jonathan Kay [MVP]" <> wrote in message
> news:e7#...
>> Greetings,
>>
>> I won't lie to you, I haven't used Windows Mobile for maybe 4 years. However, I'm
>> wondering if you've had the opportunity to try from another phone or even have done a hard
>> reset just to see if that changes anything. Just a thought as that would eliminate it as
>> being a problem on the phone to a problem in the software/server.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>>
>> "Sebastian V." <> wrote in message
>> news:737B57E4-7798-447B-8283-...
>>> It seems that lots of people are having trouble to sign in to Messenger from a Windows
>>> Mobile device.
>>> Is there any solution to these problems?
>>> I have WinMobile 6.1 standard and when I try to sign in, it tells me "there is a problem
>>> with the server".
>>> If i sign in with my secondary account, which has no contacts at all, it works...
>>>
>>>
>>

I am having the same problem with my Windows Live Messenger on m
Windows Live device

I have had a long and frustrating email discussion with Microsoft'
customer services, who advised me to "update" to the publicly availabl
Windows Live for Windows Mobile which does not have messenge
(ridiculous suggestion), and then eventually they just told me t
contact o2, my mobile provider

O2 customer services referred me to Microsoft customer services. A
endless loop of uselessness

I am glad I am not the only one having this problem. I have create
threads on other forums (Microsoft and XDA-Developers) and have foun
others who are experiencing an identical issue

I believe the issue arose from using the new Messenger Sign In A
Multiple Places feature (previously in beta), partly because when
attempt to sign in on my mobile, I am signed out from the desktop clien
with the message "you are signed in at too many places". Ultimately
think this is probably a server-side bug which the Windows Liv
developers have not found or do not consider to be important due to ho
neglected Windows Mobile seems to be these days

--
mdsharpe

Hi,

I've heard this story several times over the past few weeks (beyond what's written here) from
various people across the globe. I don't personally own one of these devices so I can't give
my personal experience however.

I don't believe it has anything to do with the MPOP feature however. What you're seeing
where it signs you out is normal for "legacy" clients - you can only log in from multiple
locations using the desktop Live Messenger 2009 client, all others will sign you out.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"mdsharpe" <> wrote in message
news:...
>
> I am having the same problem with my Windows Live Messenger on my
> Windows Live device.
>
> I have had a long and frustrating email discussion with Microsoft's
> customer services, who advised me to "update" to the publicly available
> Windows Live for Windows Mobile which does not have messenger
> (ridiculous suggestion), and then eventually they just told me to
> contact o2, my mobile provider.
>
> O2 customer services referred me to Microsoft customer services. An
> endless loop of uselessness.
>
> I am glad I am not the only one having this problem. I have created
> threads on other forums (Microsoft and XDA-Developers) and have found
> others who are experiencing an identical issue.
>
> I believe the issue arose from using the new Messenger Sign In At
> Multiple Places feature (previously in beta), partly because when I
> attempt to sign in on my mobile, I am signed out from the desktop client
> with the message "you are signed in at too many places". Ultimately I
> think this is probably a server-side bug which the Windows Live
> developers have not found or do not consider to be important due to how
> neglected Windows Mobile seems to be these days.
>
>
> --
> mdsharpe

Thanks for the reply mate. It's reassuring to hear that the problem is
relatively widespread - more hope for a fix one day.

However, I am not sure I agree with the "signed in at too many places"
message being the standard legacy message, which is in my experience
more to do with "you have signed in on a client that doesn't support
mpop"?

When I created a new account it worked for a few days, during which
time I was signing into Messenger beta with it, before it too started
getting the error.

I am still attempting to get some support from Microsoft. The latest
suggestion from them is that I try and fix my SOCKS proxy settings??


--
mdsharpe

i "think" that once you sign in with live messenger 2009, your account gets
modified in some way, and it wont work anymore on windows mobile.
i have tried a secondary live address, it worked fine on the mobile for
several days. then i signed in on my pc with live messenger 2009, and
suddenly i am unable to sign in with windows mobile anymore. no matter if
i'm signed in on the pc or not. it is just broken.
microsoft, please fix this :'(

"mdsharpe" <> wrote in message
news:...
>
> Thanks for the reply mate. It's reassuring to hear that the problem is
> relatively widespread - more hope for a fix one day.
>
> However, I am not sure I agree with the "signed in at too many places"
> message being the standard legacy message, which is in my experience
> more to do with "you have signed in on a client that doesn't support
> mpop"?
>
> When I created a new account it worked for a few days, during which
> time I was signing into Messenger beta with it, before it too started
> getting the error.
>
> I am still attempting to get some support from Microsoft. The latest
> suggestion from them is that I try and fix my SOCKS proxy settings??
>
>
> --
> mdsharpe