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Unable to start BITS: error 2147942403 (0x80070005)

 
 
Gump
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Posts: n/a

 
      08-22-2004
I just get aware that the reason I cannot update Windows is because of the
BITS. So I try to start it. Unfortunately, it fails. The System Event Log
gives the following message:

The Background Intelligent Transfer Service service terminated with
service-specific error 2147942405 (0x80070005)

I've tried to reinstall KB842773, registered qmgr.dll and qmgrprxy.dll, and
checked all registry key MS people suggested in previous posts about similar
issues. However, I still cannot start the BITS now. Anything wrong?




 
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Sudheer GN [MSFT]
Guest
Posts: n/a

 
      08-22-2004
Hi,
What is the OS on this machine and the service pack level?
Have you tried encrypting some of the folders on this machine in the past?
Please let me know the file version of C:\windows\system32\qmgr.dll?
(you can get the file version by selecting the file in explorer, right click
and select Properties)

--
Sudheer GN
Microsoft, BITS

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm



"Gump" <> wrote in message
news:A745DD34-00EF-4F6A-B309-...
>I just get aware that the reason I cannot update Windows is because of the
> BITS. So I try to start it. Unfortunately, it fails. The System Event Log
> gives the following message:
>
> The Background Intelligent Transfer Service service terminated with
> service-specific error 2147942405 (0x80070005)
>
> I've tried to reinstall KB842773, registered qmgr.dll and qmgrprxy.dll,
> and
> checked all registry key MS people suggested in previous posts about
> similar
> issues. However, I still cannot start the BITS now. Anything wrong?
>
>
>
>



 
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Gump
Guest
Posts: n/a

 
      08-23-2004
Hi, Sudheer. The info you request is as follows,

OS: XP home edition with Service Pack 1
I never try any encryption of the folder before.
qmgr.dll version: 6.6.2600.1569

Thanks for your attention.

"Sudheer GN [MSFT]" wrote:

> Hi,
> What is the OS on this machine and the service pack level?
> Have you tried encrypting some of the folders on this machine in the past?
> Please let me know the file version of C:\windows\system32\qmgr.dll?
> (you can get the file version by selecting the file in explorer, right click
> and select Properties)
>
> --
> Sudheer GN
> Microsoft, BITS
>
> This posting is provided "As Is" with no warranties, and confers no rights.
> Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm
>
>
>
> "Gump" <> wrote in message
> news:A745DD34-00EF-4F6A-B309-...
> >I just get aware that the reason I cannot update Windows is because of the
> > BITS. So I try to start it. Unfortunately, it fails. The System Event Log
> > gives the following message:
> >
> > The Background Intelligent Transfer Service service terminated with
> > service-specific error 2147942405 (0x80070005)
> >
> > I've tried to reinstall KB842773, registered qmgr.dll and qmgrprxy.dll,
> > and
> > checked all registry key MS people suggested in previous posts about
> > similar
> > issues. However, I still cannot start the BITS now. Anything wrong?
> >
> >
> >
> >

>
>
>

 
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Sudheer GN [MSFT]
Guest
Posts: n/a

 
      08-23-2004
Hi,
Can you please follow the suggestions in
http://www.faqshop.com/misc/bits/event%20id%207024.htm
to check the permissions on Downloader directory and see if that solves the
problem.
If not, please enable BITS logging as described in the above page and send
me bits.log and bits.bak (if it exists) in c:\windows\system32 dir via
email.
Please remove online from my email address to get the correct email address.

--
Sudheer GN
Microsoft, BITS

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm



"Gump" <> wrote in message
news:CAE8CB2D-DFD0-49A0-B89C-...
> Hi, Sudheer. The info you request is as follows,
>
> OS: XP home edition with Service Pack 1
> I never try any encryption of the folder before.
> qmgr.dll version: 6.6.2600.1569
>
> Thanks for your attention.
>
> "Sudheer GN [MSFT]" wrote:
>
>> Hi,
>> What is the OS on this machine and the service pack level?
>> Have you tried encrypting some of the folders on this machine in the
>> past?
>> Please let me know the file version of C:\windows\system32\qmgr.dll?
>> (you can get the file version by selecting the file in explorer, right
>> click
>> and select Properties)
>>
>> --
>> Sudheer GN
>> Microsoft, BITS
>>
>> This posting is provided "As Is" with no warranties, and confers no
>> rights.
>> Use of included script samples are subject to the terms specified at
>> http://www.microsoft.com/info/cpyright.htm
>>
>>
>>
>> "Gump" <> wrote in message
>> news:A745DD34-00EF-4F6A-B309-...
>> >I just get aware that the reason I cannot update Windows is because of
>> >the
>> > BITS. So I try to start it. Unfortunately, it fails. The System Event
>> > Log
>> > gives the following message:
>> >
>> > The Background Intelligent Transfer Service service terminated with
>> > service-specific error 2147942405 (0x80070005)
>> >
>> > I've tried to reinstall KB842773, registered qmgr.dll and qmgrprxy.dll,
>> > and
>> > checked all registry key MS people suggested in previous posts about
>> > similar
>> > issues. However, I still cannot start the BITS now. Anything wrong?
>> >
>> >
>> >
>> >

>>
>>
>>



 
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Gump
Guest
Posts: n/a

 
      08-23-2004
Hi, Sudheer.

I deleted the Downloaded folder and restarted BITS. It works now. Thanks for
the info. However, can you explain more about the issue? Why it happened
suddenly?

In addition, when I right-click an icon of any folder, the pop-up window
only has "General", "Sharing", and "Customize". There's no "Secuirty" tab. So
how can I check the access priviledge? For XP pro in my another computer, the
pop-up doesn't have "Security" tab either.



"Sudheer GN [MSFT]" wrote:

> Hi,
> Can you please follow the suggestions in
> http://www.faqshop.com/misc/bits/event%20id%207024.htm
> to check the permissions on Downloader directory and see if that solves the
> problem.
> If not, please enable BITS logging as described in the above page and send
> me bits.log and bits.bak (if it exists) in c:\windows\system32 dir via
> email.
> Please remove online from my email address to get the correct email address.
>
> --
> Sudheer GN
> Microsoft, BITS
>
> This posting is provided "As Is" with no warranties, and confers no rights.
> Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm
>
>
>
> "Gump" <> wrote in message
> news:CAE8CB2D-DFD0-49A0-B89C-...
> > Hi, Sudheer. The info you request is as follows,
> >
> > OS: XP home edition with Service Pack 1
> > I never try any encryption of the folder before.
> > qmgr.dll version: 6.6.2600.1569
> >
> > Thanks for your attention.
> >
> > "Sudheer GN [MSFT]" wrote:
> >
> >> Hi,
> >> What is the OS on this machine and the service pack level?
> >> Have you tried encrypting some of the folders on this machine in the
> >> past?
> >> Please let me know the file version of C:\windows\system32\qmgr.dll?
> >> (you can get the file version by selecting the file in explorer, right
> >> click
> >> and select Properties)
> >>
> >> --
> >> Sudheer GN
> >> Microsoft, BITS
> >>
> >> This posting is provided "As Is" with no warranties, and confers no
> >> rights.
> >> Use of included script samples are subject to the terms specified at
> >> http://www.microsoft.com/info/cpyright.htm
> >>
> >>
> >>
> >> "Gump" <> wrote in message
> >> news:A745DD34-00EF-4F6A-B309-...
> >> >I just get aware that the reason I cannot update Windows is because of
> >> >the
> >> > BITS. So I try to start it. Unfortunately, it fails. The System Event
> >> > Log
> >> > gives the following message:
> >> >
> >> > The Background Intelligent Transfer Service service terminated with
> >> > service-specific error 2147942405 (0x80070005)
> >> >
> >> > I've tried to reinstall KB842773, registered qmgr.dll and qmgrprxy.dll,
> >> > and
> >> > checked all registry key MS people suggested in previous posts about
> >> > similar
> >> > issues. However, I still cannot start the BITS now. Anything wrong?
> >> >
> >> >
> >> >
> >> >
> >>
> >>
> >>

>
>
>

 
Reply With Quote
 
Sudheer GN [MSFT]
Guest
Posts: n/a

 
      08-23-2004
Hi,
Good to hear that your problem is solved.
On XP Home, the security tab wont be shown, unless the computer is booted in
safe mode
On XP Pro, it wont be shown by default for a machine in workgroup, but it
can be enabled. Please see
http://support.microsoft.com/?kbid=290403
for more details.

The issue is that BITS service was trying to create a file in Downloader
folder and that was failing with ACCESS_DENIED error, presumably due to ACLs
that prevent LocalSystem account from write access.

Were there any files in that directory when you deleted it?
It would have been good to know what were the ACLs on that folder to
understand the problem. But now that the folder is deleted, I guess we lost
that chance.
Please let me know if you see the problem again (via email). As far as I
know, We have heard of this problem only once before.

--
Sudheer GN
Microsoft, BITS

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm


"Gump" <> wrote in message
news:433250AF-3D91-4319-844D-...
> Hi, Sudheer.
>
> I deleted the Downloaded folder and restarted BITS. It works now. Thanks
> for
> the info. However, can you explain more about the issue? Why it happened
> suddenly?
>
> In addition, when I right-click an icon of any folder, the pop-up window
> only has "General", "Sharing", and "Customize". There's no "Secuirty" tab.
> So
> how can I check the access priviledge? For XP pro in my another computer,
> the
> pop-up doesn't have "Security" tab either.
>
>
>
> "Sudheer GN [MSFT]" wrote:
>
>> Hi,
>> Can you please follow the suggestions in
>> http://www.faqshop.com/misc/bits/event%20id%207024.htm
>> to check the permissions on Downloader directory and see if that solves
>> the
>> problem.
>> If not, please enable BITS logging as described in the above page and
>> send
>> me bits.log and bits.bak (if it exists) in c:\windows\system32 dir via
>> email.
>> Please remove online from my email address to get the correct email
>> address.
>>
>> --
>> Sudheer GN
>> Microsoft, BITS
>>
>> This posting is provided "As Is" with no warranties, and confers no
>> rights.
>> Use of included script samples are subject to the terms specified at
>> http://www.microsoft.com/info/cpyright.htm
>>
>>
>>
>> "Gump" <> wrote in message
>> news:CAE8CB2D-DFD0-49A0-B89C-...
>> > Hi, Sudheer. The info you request is as follows,
>> >
>> > OS: XP home edition with Service Pack 1
>> > I never try any encryption of the folder before.
>> > qmgr.dll version: 6.6.2600.1569
>> >
>> > Thanks for your attention.
>> >
>> > "Sudheer GN [MSFT]" wrote:
>> >
>> >> Hi,
>> >> What is the OS on this machine and the service pack level?
>> >> Have you tried encrypting some of the folders on this machine in the
>> >> past?
>> >> Please let me know the file version of C:\windows\system32\qmgr.dll?
>> >> (you can get the file version by selecting the file in explorer, right
>> >> click
>> >> and select Properties)
>> >>
>> >> --
>> >> Sudheer GN
>> >> Microsoft, BITS
>> >>
>> >> This posting is provided "As Is" with no warranties, and confers no
>> >> rights.
>> >> Use of included script samples are subject to the terms specified at
>> >> http://www.microsoft.com/info/cpyright.htm
>> >>
>> >>
>> >>
>> >> "Gump" <> wrote in message
>> >> news:A745DD34-00EF-4F6A-B309-...
>> >> >I just get aware that the reason I cannot update Windows is because
>> >> >of
>> >> >the
>> >> > BITS. So I try to start it. Unfortunately, it fails. The System
>> >> > Event
>> >> > Log
>> >> > gives the following message:
>> >> >
>> >> > The Background Intelligent Transfer Service service terminated with
>> >> > service-specific error 2147942405 (0x80070005)
>> >> >
>> >> > I've tried to reinstall KB842773, registered qmgr.dll and
>> >> > qmgrprxy.dll,
>> >> > and
>> >> > checked all registry key MS people suggested in previous posts about
>> >> > similar
>> >> > issues. However, I still cannot start the BITS now. Anything wrong?
>> >> >
>> >> >
>> >> >
>> >> >
>> >>
>> >>
>> >>

>>
>>
>>



 
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Captain Leisure
Guest
Posts: n/a

 
      04-19-2006
I was able to resolve my problem today by deleting the Download folder. I
guess that by encrypting my drive recently it somehow caused BITS from being
able to access this directory. I never found a note that indicated
encrypting the drive using MSFT tools would cause this problem.

"Sudheer GN [MSFT]" wrote:

> Hi,
> Good to hear that your problem is solved.
> On XP Home, the security tab wont be shown, unless the computer is booted in
> safe mode
> On XP Pro, it wont be shown by default for a machine in workgroup, but it
> can be enabled. Please see
> http://support.microsoft.com/?kbid=290403
> for more details.
>
> The issue is that BITS service was trying to create a file in Downloader
> folder and that was failing with ACCESS_DENIED error, presumably due to ACLs
> that prevent LocalSystem account from write access.
>
> Were there any files in that directory when you deleted it?
> It would have been good to know what were the ACLs on that folder to
> understand the problem. But now that the folder is deleted, I guess we lost
> that chance.
> Please let me know if you see the problem again (via email). As far as I
> know, We have heard of this problem only once before.
>
> --
> Sudheer GN
> Microsoft, BITS
>
> This posting is provided "As Is" with no warranties, and confers no rights.
> Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm
>
>
> "Gump" <> wrote in message
> news:433250AF-3D91-4319-844D-...
> > Hi, Sudheer.
> >
> > I deleted the Downloaded folder and restarted BITS. It works now. Thanks
> > for
> > the info. However, can you explain more about the issue? Why it happened
> > suddenly?
> >
> > In addition, when I right-click an icon of any folder, the pop-up window
> > only has "General", "Sharing", and "Customize". There's no "Secuirty" tab.
> > So
> > how can I check the access priviledge? For XP pro in my another computer,
> > the
> > pop-up doesn't have "Security" tab either.
> >
> >
> >
> > "Sudheer GN [MSFT]" wrote:
> >
> >> Hi,
> >> Can you please follow the suggestions in
> >> http://www.faqshop.com/misc/bits/event%20id%207024.htm
> >> to check the permissions on Downloader directory and see if that solves
> >> the
> >> problem.
> >> If not, please enable BITS logging as described in the above page and
> >> send
> >> me bits.log and bits.bak (if it exists) in c:\windows\system32 dir via
> >> email.
> >> Please remove online from my email address to get the correct email
> >> address.
> >>
> >> --
> >> Sudheer GN
> >> Microsoft, BITS
> >>
> >> This posting is provided "As Is" with no warranties, and confers no
> >> rights.
> >> Use of included script samples are subject to the terms specified at
> >> http://www.microsoft.com/info/cpyright.htm
> >>
> >>
> >>
> >> "Gump" <> wrote in message
> >> news:CAE8CB2D-DFD0-49A0-B89C-...
> >> > Hi, Sudheer. The info you request is as follows,
> >> >
> >> > OS: XP home edition with Service Pack 1
> >> > I never try any encryption of the folder before.
> >> > qmgr.dll version: 6.6.2600.1569
> >> >
> >> > Thanks for your attention.
> >> >
> >> > "Sudheer GN [MSFT]" wrote:
> >> >
> >> >> Hi,
> >> >> What is the OS on this machine and the service pack level?
> >> >> Have you tried encrypting some of the folders on this machine in the
> >> >> past?
> >> >> Please let me know the file version of C:\windows\system32\qmgr.dll?
> >> >> (you can get the file version by selecting the file in explorer, right
> >> >> click
> >> >> and select Properties)
> >> >>
> >> >> --
> >> >> Sudheer GN
> >> >> Microsoft, BITS
> >> >>
> >> >> This posting is provided "As Is" with no warranties, and confers no
> >> >> rights.
> >> >> Use of included script samples are subject to the terms specified at
> >> >> http://www.microsoft.com/info/cpyright.htm
> >> >>
> >> >>
> >> >>
> >> >> "Gump" <> wrote in message
> >> >> news:A745DD34-00EF-4F6A-B309-...
> >> >> >I just get aware that the reason I cannot update Windows is because
> >> >> >of
> >> >> >the
> >> >> > BITS. So I try to start it. Unfortunately, it fails. The System
> >> >> > Event
> >> >> > Log
> >> >> > gives the following message:
> >> >> >
> >> >> > The Background Intelligent Transfer Service service terminated with
> >> >> > service-specific error 2147942405 (0x80070005)
> >> >> >
> >> >> > I've tried to reinstall KB842773, registered qmgr.dll and
> >> >> > qmgrprxy.dll,
> >> >> > and
> >> >> > checked all registry key MS people suggested in previous posts about
> >> >> > similar
> >> >> > issues. However, I still cannot start the BITS now. Anything wrong?
> >> >> >
> >> >> >
> >> >> >
> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>

>
>
>

 
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