unable to sync HTC with Exchange and standalone Outlook

Hi everyone,

I have here an HTC with WM 6.1, an MS Exchange 2003 Server and a PC with
Active Sync 4.5 and a standalone Outlook 2007 on it. I have problems
setting up synchronization of the calender data between those three. I
would like appointments to synchronize from Exchange to the HTC and from
the HTC to the standalone outlook and vice versa.

Everything works well except that appointments which were entered in
Exchange and were then synchronized to the HTC don't make it to the
standalone Outlook. When synchronizing between the HTC and Outlook, the
correct number of appointments is recognized and it looks like they get
synchronized but when I open Outlook there is not a single appointment.
Appointments which were manually entered at the HTC do get synchronized
to Outlook. It looks like something is special with the appointments
which come from Exchange.

Do you have any ideas what the problem might be or where to look to
investigate the problem? Are there any logfiles or something more
detailed than the rather poor active sync frontend.

Thank you!

Cheers,
Ray

Ray,

You can only have one synchronization source for your mobile device.

If you are synchronizing your device with Exchange then the device will get
PIM data from it. If you then connect that device to your PC (standalone)
you will not be able sync the data as the device is looking for its PIM
information to come from Exchange. Likewise, when you connect your device
to your standalone PC, Outlook doesn't recognize the device as a valid
source for PIM data as it sees it is synching with an Exchange server.

Regards,

--
Clinton Fitch, MVP-Mobile Devices
http://www.clintonfitch.com
http://www.hpcfactor.com

"Ray Hubold" <> wrote in message
news:f307c$496be4ca$506d5ddc$.. .
> Hi everyone,
>
> I have here an HTC with WM 6.1, an MS Exchange 2003 Server and a PC wit
> Active Sync 4.5 and a standalone Outlook 2007 on it. I have problems
> setting up synchronization of the calender data between those three. I
> would like appointments to synchronize from Exchange to the HTC and from
> the HTC to the standalone outlook and vice versa.
>
> Everything works well except that appointments which were entered in
> Exchange and were then synchronized to the HTC don't make it to the
> standalone Outlook. When synchronizing between the HTC and Outlook, the
> correct number of appointments is recognized and it looks like they get
> synchronized but when I open Outlook there is not a single appointment.
> Appointments which were manually entered at the HTC do get synchronized to
> Outlook. It looks like something is special with the appointments which
> come from Exchange.
>
> Do you have any ideas what the problem might be or where to look to
> investigate the problem? Are there any logfiles or something more detailed
> than the rather poor active sync frontend.
>
> Thank you!
>
> Cheers,
> Ray

Clinton Fitch, MVP-Mobile Devices schrieb:
> Ray,
>
> You can only have one synchronization source for your mobile device.
>
> If you are synchronizing your device with Exchange then the device will
> get PIM data from it. If you then connect that device to your PC
> (standalone) you will not be able sync the data as the device is looking
> for its PIM information to come from Exchange. Likewise, when you
> connect your device to your standalone PC, Outlook doesn't recognize the
> device as a valid source for PIM data as it sees it is synching with an
> Exchange server.
>
> Regards,

That's not correct. As described, synchronization works between three
devices and Active Sync does support it. The only problem seem to be
entries which originally come from exchange.

Cheers,
Ray

William schrieb:
> On 13 Jan, 00:48, Ray Hubold <hub...@gmx.at> wrote:
>> Hi everyone,
>>
>> I have here an HTC with WM 6.1, an MS Exchange 2003 Server and a PC with
>> Active Sync 4.5 and a standalone Outlook 2007 on it. I have problems
>> setting up synchronization of the calender data between those three. I
>> would like appointments to synchronize from Exchange to the HTC and from
>> the HTC to the standalone outlook and vice versa.
>>
>> Everything works well except that appointments which were entered in
>> Exchange and were then synchronized to the HTC don't make it to the
>> standalone Outlook. When synchronizing between the HTC and Outlook, the
>> correct number of appointments is recognized and it looks like they get
>> synchronized but when I open Outlook there is not a single appointment.
>> Appointments which were manually entered at the HTC do get synchronized
>> to Outlook. It looks like something is special with the appointments
>> which come from Exchange.
>>
>> Do you have any ideas what the problem might be or where to look to
>> investigate the problem? Are there any logfiles or something more
>> detailed than the rather poor active sync frontend.
>
> Why are you using "standalone" Outlook? If you connect the Outlook to
> the Exchange-Server using RPC over HTTPS (aka "Outlook Anywhere"),
> then it all should work seamlessly.

I work for two companies and the Outlook and Exchange hold a different
set of data. Only the calender should be the same.

Hello,

Then I have misunderstood your problem & I apologize for that.


--
Clinton Fitch, MVP-Mobile Devices
http://www.clintonfitch.com
http://www.hpcfactor.com


"Ray Hubold" <> wrote in message
news:3e794$496c9b29$3eb20b67$. ..
> Clinton Fitch, MVP-Mobile Devices schrieb:
>> Ray,
>>
>> You can only have one synchronization source for your mobile device.
>>
>> If you are synchronizing your device with Exchange then the device will
>> get PIM data from it. If you then connect that device to your PC
>> (standalone) you will not be able sync the data as the device is looking
>> for its PIM information to come from Exchange. Likewise, when you
>> connect your device to your standalone PC, Outlook doesn't recognize the
>> device as a valid source for PIM data as it sees it is synching with an
>> Exchange server.
>>
>> Regards,
>
> That's not correct. As described, synchronization works between three
> devices and Active Sync does support it. The only problem seem to be
> entries which originally come from exchange.
>
> Cheers,
> Ray
>
>