Unable to Update KB913670

Every single time I try to do this update on my computer, it is failed and I
have no idea why it is doing this. I try to update each time and everytime I
do it keeps saying failed. What do I do to fix this problem?

Common problem April, see this link

http://www.microsoft.com/windowsxp/e...5-b3e4a8596b3a
or
http://tinyurl.com/eaz8n

I used the regedit fix, reinstalled the previous update and then visited WU
and had a successful download of 913670.



"April" wrote:

> Every single time I try to do this update on my computer, it is failed and I
> have no idea why it is doing this. I try to update each time and everytime I
> do it keeps saying failed. What do I do to fix this problem?

a few things- One- unf'ing believable that MS would release this flawed
update that affects almost zero American consumer users. Second, there is No
acknowledgement by MS Update that anything is wrong.. I guess we have to wait
until the next Super Tuesday fix...third, reccomending regedit to people
posting on this site is very dangerous-- I consider myself relatively
experienced and still hate to even open regedit.
That said: regedit has no search capability that I saw. I used the main XP
search tool to search for the KB912475 files and found two registry entries,
which I deleted through the search findings window. I then successfully
reinstalled the KB912475 hotfix using the reccomended link for XP. However,
when I restarted and ran Windows Update it tried again to install the
previously downloaded KB913670 and again failed. So I do not see this as a
solution, although I appreciate the effort in solving MS's major snafu. I
sthere a way to eliminate the downloaded update so it will stop trying to
install? MS has now forced me to turn off their much-touted automatic
updates just to get through without all of the "failed installs".. Is this
what they consider "Live One Care"?!

"Unk" wrote:

> On Thu, 29 Jun 2006 20:34:01 -0700, April <> wrote:
>
> >Every single time I try to do this update on my computer, it is failed and I
> >have no idea why it is doing this. I try to update each time and everytime I
> >do it keeps saying failed. What do I do to fix this problem?
>
> You should look through the message headers first. The fix was already posted.
>
> Repeated for you:
>
> Download the "$NtUninstallKB912475$.zip" below and extract the folder to C:\Windows
> http://www.digitalforrest.com/images/killer7/myfiles/$NtUninstallKB912475$.zip
> Now download the KB913670 update and it will install correctly this time.
>
>
> If by some chance that fails, run regedit and delete any references to KB912475
> Download the original KB912475 update and install it again.
> <http://au.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsXP-KB912475-v3-x86-ENU_0b878456f894ef07b7ff5db899d851d.exe>
>
> Now run the KB913670 update again.
>
> What a pain in the ass....
>
>
>

I used the patch described below and after restarting it worked an installed
the update:

Download the "$NtUninstallKB912475$.zip" below and extract the folder to
C:\Windows
http://www.digitalforrest.com/images/killer7/myfiles/$NtUninstallKB912475$.zip
Now download the KB913670 update and it will install correctly this time.

I don't know if that needs to be done with the other instructions I already
followed, if so, maybe you could clarify.

Thanks for your help UNK...
AKRBT

p.s. I still think MS really stinks on this one

"AK_RBT" wrote:

> a few things- One- unf'ing believable that MS would release this flawed
> update that affects almost zero American consumer users. Second, there is No
> acknowledgement by MS Update that anything is wrong.. I guess we have to wait
> until the next Super Tuesday fix...third, reccomending regedit to people
> posting on this site is very dangerous-- I consider myself relatively
> experienced and still hate to even open regedit.
> That said: regedit has no search capability that I saw. I used the main XP
> search tool to search for the KB912475 files and found two registry entries,
> which I deleted through the search findings window. I then successfully
> reinstalled the KB912475 hotfix using the reccomended link for XP. However,
> when I restarted and ran Windows Update it tried again to install the
> previously downloaded KB913670 and again failed. So I do not see this as a
> solution, although I appreciate the effort in solving MS's major snafu. I
> sthere a way to eliminate the downloaded update so it will stop trying to
> install? MS has now forced me to turn off their much-touted automatic
> updates just to get through without all of the "failed installs".. Is this
> what they consider "Live One Care"?!
>
> "Unk" wrote:
>
> > On Thu, 29 Jun 2006 20:34:01 -0700, April <> wrote:
> >
> > >Every single time I try to do this update on my computer, it is failed and I
> > >have no idea why it is doing this. I try to update each time and everytime I
> > >do it keeps saying failed. What do I do to fix this problem?
> >
> > You should look through the message headers first. The fix was already posted.
> >
> > Repeated for you:
> >
> > Download the "$NtUninstallKB912475$.zip" below and extract the folder to C:\Windows
> > http://www.digitalforrest.com/images/killer7/myfiles/$NtUninstallKB912475$.zip
> > Now download the KB913670 update and it will install correctly this time.
> >
> >
> > If by some chance that fails, run regedit and delete any references to KB912475
> > Download the original KB912475 update and install it again.
> > <http://au.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsXP-KB912475-v3-x86-ENU_0b878456f894ef07b7ff5db899d851d.exe>
> >
> > Now run the KB913670 update again.
> >
> > What a pain in the ass....
> >
> >
> >

"Unk" wrote:

> On Thu, 29 Jun 2006 20:34:01 -0700, April <> wrote:
>
> >Every single time I try to do this update on my computer, it is failed and I
> >have no idea why it is doing this. I try to update each time and everytime I
> >do it keeps saying failed. What do I do to fix this problem?
>
> You should look through the message headers first. The fix was already posted.
>
> Repeated for you:
>
> Download the "$NtUninstallKB912475$.zip" below and extract the folder to C:\Windows
> http://www.digitalforrest.com/images/killer7/myfiles/$NtUninstallKB912475$.zip
> Now download the KB913670 update and it will install correctly this time.
>
>
> If by some chance that fails, run regedit and delete any references to KB912475
> Download the original KB912475 update and install it again.
> <http://au.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsXP-KB912475-v3-x86-ENU_0b878456f894ef07b7ff5db899d851d.exe>
>
> Now run the KB913670 update again.
>
> What a pain in the ass....
>
I worked for 3 days and this is the only help that worked. I went thru all
the steps in this message and then did the update and it went the first time.
Thanks

You're welcome.

On Fri, 30 Jun 2006 19:25:02 -0700, n4wi <> wrote:

>
>
>"Unk" wrote:
>
>> On Thu, 29 Jun 2006 20:34:01 -0700, April <> wrote:
>>
>> >Every single time I try to do this update on my computer, it is failed and I
>> >have no idea why it is doing this. I try to update each time and everytime I
>> >do it keeps saying failed. What do I do to fix this problem?
>>
>> You should look through the message headers first. The fix was already posted.
>>
>> Repeated for you:
>>
>> Download the "$NtUninstallKB912475$.zip" below and extract the folder to C:\Windows
>> http://www.digitalforrest.com/images/killer7/myfiles/$NtUninstallKB912475$.zip
>> Now download the KB913670 update and it will install correctly this time.
>>
>>
>> If by some chance that fails, run regedit and delete any references to KB912475
>> Download the original KB912475 update and install it again.
>> <http://au.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsXP-KB912475-v3-x86-ENU_0b878456f894ef07b7ff5db899d851d.exe>
>>
>> Now run the KB913670 update again.
>>
>> What a pain in the ass....
>>
>I worked for 3 days and this is the only help that worked. I went thru all
>the steps in this message and then did the update and it went the first time.
>Thanks

On Fri, 30 Jun 2006 03:16:01 -0700, AK_RBT <> wrote:

>a few things- One- unf'ing believable that MS would release this flawed
>update that affects almost zero American consumer users. Second, there is No
>acknowledgement by MS Update that anything is wrong.. I guess we have to wait
>until the next Super Tuesday fix...third, reccomending regedit to people
>posting on this site is very dangerous-- I consider myself relatively
>experienced and still hate to even open regedit.
>That said: regedit has no search capability that I saw.

From the Registry (regedit) editor click on "My Computer" once to highlight it as the start
point, then click "Edit", "Find". Up pops a box to enter your search string...

> I used the main XP search tool to search for the KB912475 files and found two registry entries,
>which I deleted through the search findings window.

The main XP search does NOT search through the registry. The files you found were log files in
the Windows folder.

> I then successfully reinstalled the KB912475 hotfix using the reccomended link for XP. However,
>when I restarted and ran Windows Update it tried again to install the previously downloaded KB913670 and again failed.

That's because you didn't actually reinstall the KB912475 hotfix... The hotfix saw that it was
ALREADY installed and ended without any errors and without creating the necessary
"$NtUninstallKB912475$" folder that KB913670 was looking for....

I see in your next post that you followed my instructions about the zip file and it was
successful. You're welcome.

> So I do not see this as a >solution, although I appreciate the effort in solving MS's major snafu. I
>sthere a way to eliminate the downloaded update so it will stop trying to
>install? MS has now forced me to turn off their much-touted automatic
>updates just to get through without all of the "failed installs".. Is this
>what they consider "Live One Care"?!
>
>"Unk" wrote:
>
>> On Thu, 29 Jun 2006 20:34:01 -0700, April <> wrote:
>>
>> >Every single time I try to do this update on my computer, it is failed and I
>> >have no idea why it is doing this. I try to update each time and everytime I
>> >do it keeps saying failed. What do I do to fix this problem?
>>
>> You should look through the message headers first. The fix was already posted.
>>
>> Repeated for you:
>>
>> Download the "$NtUninstallKB912475$.zip" below and extract the folder to C:\Windows
>> http://www.digitalforrest.com/images/killer7/myfiles/$NtUninstallKB912475$.zip
>> Now download the KB913670 update and it will install correctly this time.
>>
>>
>> If by some chance that fails, run regedit and delete any references to KB912475
>> Download the original KB912475 update and install it again.
>> <http://au.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsXP-KB912475-v3-x86-ENU_0b878456f894ef07b7ff5db899d851d.exe>
>>
>> Now run the KB913670 update again.
>>
>> What a pain in the ass....
>>
>>
>>

Run regedit (START > RUN type regedit)
Find KB912475 (EDIT > FIND type KB912475)
Delete (EDIT > DELETE)
Repeat for all references to KB912475
Download the original KB912475 update and install it again.
http://au.download.windowsupdate.com...db899d851d.exe

Run the KB913670 update (START > All Programs > MicroSoft Update).

This should Install KB913670 to remove KB912475. If not, then write an
e-mail to Bill.

What a bloody joke!
"AK_RBT" wrote:

> I used the patch described below and after restarting it worked an installed
> the update:
>
> Download the "$NtUninstallKB912475$.zip" below and extract the folder to
> C:\Windows
> http://www.digitalforrest.com/images/killer7/myfiles/$NtUninstallKB912475$.zip
> Now download the KB913670 update and it will install correctly this time.
>
> I don't know if that needs to be done with the other instructions I already
> followed, if so, maybe you could clarify.
>
> Thanks for your help UNK...
> AKRBT
>
> p.s. I still think MS really stinks on this one
>
> "AK_RBT" wrote:
>
> > a few things- One- unf'ing believable that MS would release this flawed
> > update that affects almost zero American consumer users. Second, there is No
> > acknowledgement by MS Update that anything is wrong.. I guess we have to wait
> > until the next Super Tuesday fix...third, reccomending regedit to people
> > posting on this site is very dangerous-- I consider myself relatively
> > experienced and still hate to even open regedit.
> > That said: regedit has no search capability that I saw. I used the main XP
> > search tool to search for the KB912475 files and found two registry entries,
> > which I deleted through the search findings window. I then successfully
> > reinstalled the KB912475 hotfix using the reccomended link for XP. However,
> > when I restarted and ran Windows Update it tried again to install the
> > previously downloaded KB913670 and again failed. So I do not see this as a
> > solution, although I appreciate the effort in solving MS's major snafu. I
> > sthere a way to eliminate the downloaded update so it will stop trying to
> > install? MS has now forced me to turn off their much-touted automatic
> > updates just to get through without all of the "failed installs".. Is this
> > what they consider "Live One Care"?!
> >
> > "Unk" wrote:
> >
> > > On Thu, 29 Jun 2006 20:34:01 -0700, April <> wrote:
> > >
> > > >Every single time I try to do this update on my computer, it is failed and I
> > > >have no idea why it is doing this. I try to update each time and everytime I
> > > >do it keeps saying failed. What do I do to fix this problem?
> > >
> > > You should look through the message headers first. The fix was already posted.
> > >
> > > Repeated for you:
> > >
> > > Download the "$NtUninstallKB912475$.zip" below and extract the folder to C:\Windows
> > > http://www.digitalforrest.com/images/killer7/myfiles/$NtUninstallKB912475$.zip
> > > Now download the KB913670 update and it will install correctly this time.
> > >
> > >
> > > If by some chance that fails, run regedit and delete any references to KB912475
> > > Download the original KB912475 update and install it again.
> > > <http://au.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsXP-KB912475-v3-x86-ENU_0b878456f894ef07b7ff5db899d851d.exe>
> > >
> > > Now run the KB913670 update again.
> > >
> > > What a pain in the ass....
> > >
> > >
> > >

will not work ?

"TaurArian" wrote:

> Common problem April, see this link
>
> http://www.microsoft.com/windowsxp/e...5-b3e4a8596b3a
> or
> http://tinyurl.com/eaz8n
>
> I used the regedit fix, reinstalled the previous update and then visited WU
> and had a successful download of 913670.
>
>
>
> "April" wrote:
>
> > Every single time I try to do this update on my computer, it is failed and I
> > have no idea why it is doing this. I try to update each time and everytime I
> > do it keeps saying failed. What do I do to fix this problem?

The Links to digitalforest appears to be broken does anyone have an
alternative?

"Unk" wrote:

> You're welcome.
>
> On Fri, 30 Jun 2006 19:25:02 -0700, n4wi <> wrote:
>
> >
> >
> >"Unk" wrote:
> >
> >> On Thu, 29 Jun 2006 20:34:01 -0700, April <> wrote:
> >>
> >> >Every single time I try to do this update on my computer, it is failed and I
> >> >have no idea why it is doing this. I try to update each time and everytime I
> >> >do it keeps saying failed. What do I do to fix this problem?
> >>
> >> You should look through the message headers first. The fix was already posted.
> >>
> >> Repeated for you:
> >>
> >> Download the "$NtUninstallKB912475$.zip" below and extract the folder to C:\Windows
> >> http://www.digitalforrest.com/images/killer7/myfiles/$NtUninstallKB912475$.zip
> >> Now download the KB913670 update and it will install correctly this time.
> >>
> >>
> >> If by some chance that fails, run regedit and delete any references to KB912475
> >> Download the original KB912475 update and install it again.
> >> <http://au.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsXP-KB912475-v3-x86-ENU_0b878456f894ef07b7ff5db899d851d.exe>
> >>
> >> Now run the KB913670 update again.
> >>
> >> What a pain in the ass....
> >>
> >I worked for 3 days and this is the only help that worked. I went thru all
> >the steps in this message and then did the update and it went the first time.
> >Thanks
>
>