"Pat Babb",
We need a little more information. Would you mind trying another
installation on the Windows Update website of just one update and sending us
back the results? Here's how:
On Windows 2000
1. Close all Internet browsers
2. Open a single Internet Explorer window.
3. In the Internet Explorer window, click Tools
4. Click Windows Update
5. When you reach the Windows Update site, click Scan for Updates
6. When presented with multiple updates, uncheck all of them except for one
update (your choice)
7. Look down at the System clock and note the time. Let the minute move
forward one, so that there is no other activity associated with this
attempt.
8. Click Install. Wait for Windows Update to fail. If it succeeds, reply
back and let us know.
9. Assuming it failed, Click Start
10. Click Run
11. The file is "%WINDIR%\Windows Update.log" (please INCLUDE the quotes and
notice the space between windows and update)
12. Press <Enter> or Click OK
13. When the log opens, scroll down to the hour and minute you memorized in
step 7.
14. Starting at the beginning of the first entry for that minute, click and
drag down and to the right selecting the rest of the log.
15. Click Edit, then Copy, or just press the <CTRL> and <C> keys.
16. Reply to this posting.
17 When that window opens, Tell us what update you attempted to install, and
where it failed from your observation.
18. After this, on a new line, state the following and press <Enter>: Log
entries follow:
19. Place the cursor on the line under the entry from step 19, and then
click Edit, then Paste, or just press the <CTRL> and <V> keys.
20. The log entries copied in steps 15-16 should have copied into your
posting.
21. Send it to us, and let us take a look at this failure.
Sincerely,
Pat Walters [MSFT]
"Pat Babb" <Pat
> wrote in message
news:53BBA331-C175-42C6-BDD6-...
> Hello,
> I'm running Windows 2000 and trying to install security patches, and I get
> these messages:
>
> No Updates Were Installed
>
> The following items failed to install. To try installing them again, click
> Review and install updates, and then click Install Now again.
>
> Cumulative Security Update for Internet Explorer 6 Service Pack 1
(KB867282)
> Security Update for Internet Explorer 6 Service Pack 1 (KB833989)
> Security Update for Windows 2000 (KB891781)
> Security Update for Windows 2000 (KB885250)
> Security Update for Windows 2000 (KB888113)
> Security Update for Windows 2000 (KB890047)
> Security Update for Windows 2000 (KB873333)
> Security Update for Windows 2000 (KB890175)
> Security Update for Windows 2000 (KB891711)
> Security Update for Windows 2000 (KB873339)
> Security Update for Windows Media Player 9 Series (KB885492)
> Security Update for Windows 2000 (KB871250)
> Security Update for Windows 2000 (KB885836)
> Security Update for Windows 2000 (KB885835)
> Microsoft GDI+ Detection Tool (KB873374)
> Security Update for Windows 2000 (KB841356)
> Security Update for Windows 2000 (KB840987)
> Security Update for Windows 2000 (KB841533)
> Critical Update for Windows Media Player Script Commands (KB828026)
> Update for Windows Media Player 9 Series (KB837272)
> Microsoft Windows Journal Viewer (Windows 2000)
> Microsoft .NET Framework version 1.1
> Root Certificates Update
> IBM system software update released on November 05 2004.
> Cisco-Linksys ,LLC. network software update released on March 22 2004.
> S3 Graphics, Inc. Display Driver Version 06.13.10.7048
>
>
> Any help is greatly appreciated.
> Yours truly,
> Pat Babb
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