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unable to use windows/microsoft update

 
 
Mark20s
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      03-18-2007
Having just rebuilt my PC to XP Sp2, i've attempted to use microsoft update
but receive error 0x8024001D,

I have tried reregistering the update .dlls and downloading the windows
genuine advantage tool via technet but still no joy...

Any ideas welcome??
 
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MowGreen [MVP]
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      03-19-2007
0x8024001D - WU_E_INVALID_UPDATE - an update had bogus metadata

Which antivirus/security suite software / firewall is installed ?
The corruption of the metadata *may* have occurred due to that or the
SoftwareDistribution folder was damaged/corrupted.


Show hidden files, folders, and system files:
http://www.bleepingcomputer.com/tuto...l62.html#winxp

Now go to Start > Run > type in

net stop wuauserv

Click OK
Navigate to WINDOWS\SoftwareDistribution\DataStore
delete the DataStor.edb
Then open the Logs folder and delete all logs

Next, open the Downloads and Event Cache folders and delete all contents
contained therein

Close the window
Go back to Start > Run > type in

net start wuauserv

Click OK
Now try to access Windows Update first, NOT Microsoft Update
If the system has been opted into MU, then please change back to WU for
now by clicking the Change settings link in the left hand frame.

If the above still hasn't corrected the issue suggest stopping the
Automatic Update service once more and then delete ALL of the contents
of the Software Distribution folder.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============





Mark20s wrote:

> Having just rebuilt my PC to XP Sp2, i've attempted to use microsoft update
> but receive error 0x8024001D,
>
> I have tried reregistering the update .dlls and downloading the windows
> genuine advantage tool via technet but still no joy...
>
> Any ideas welcome??

 
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Mark20s
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Posts: n/a

 
      03-19-2007
Spot on

Thanks, the deleting and clearing of logs solved the fault a treat.



"MowGreen [MVP]" wrote:

> 0x8024001D - WU_E_INVALID_UPDATE - an update had bogus metadata
>
> Which antivirus/security suite software / firewall is installed ?
> The corruption of the metadata *may* have occurred due to that or the
> SoftwareDistribution folder was damaged/corrupted.
>
>
> Show hidden files, folders, and system files:
> http://www.bleepingcomputer.com/tuto...l62.html#winxp
>
> Now go to Start > Run > type in
>
> net stop wuauserv
>
> Click OK
> Navigate to WINDOWS\SoftwareDistribution\DataStore
> delete the DataStor.edb
> Then open the Logs folder and delete all logs
>
> Next, open the Downloads and Event Cache folders and delete all contents
> contained therein
>
> Close the window
> Go back to Start > Run > type in
>
> net start wuauserv
>
> Click OK
> Now try to access Windows Update first, NOT Microsoft Update
> If the system has been opted into MU, then please change back to WU for
> now by clicking the Change settings link in the left hand frame.
>
> If the above still hasn't corrected the issue suggest stopping the
> Automatic Update service once more and then delete ALL of the contents
> of the Software Distribution folder.
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
>
>
> Mark20s wrote:
>
> > Having just rebuilt my PC to XP Sp2, i've attempted to use microsoft update
> > but receive error 0x8024001D,
> >
> > I have tried reregistering the update .dlls and downloading the windows
> > genuine advantage tool via technet but still no joy...
> >
> > Any ideas welcome??

>

 
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