unable to use "windows update" site

When I go to update.microsoft.com, I get the message "checking for the latest
version of microsoft updating software." It then goes to another screen with
"files required to use windows update are no longer registered or installed
on your computer. To continue: (1) register or reinstall the files for me
now (recommended) or (2) let me read about more steps that might be required
to solve the problem." When I select option 1, it simply goes back to
"checking..." then "files required....", repeating over and over. Trying
option 2 and looking for problems with "windows update" for Windows XP and
"problem accessing windows update," none of the 15 topics returned would seem
to apply. Running XP Professional Ver 2002 SP1 (ok, it's old; that's what
I'm trying to upgrade). Any suggestions?
--
Bill

sascat wrote:
:: When I go to update.microsoft.com, I get the message "checking for
:: the latest version of microsoft updating software." It then goes to
:: another screen with "files required to use windows update are no
:: longer registered or installed on your computer. To continue: (1)
:: register or reinstall the files for me now (recommended) or (2) let
:: me read about more steps that might be required to solve the
:: problem." When I select option 1, it simply goes back to
:: "checking..." then "files required....", repeating over and over.
:: Trying option 2 and looking for problems with "windows update" for
:: Windows XP and "problem accessing windows update," none of the 15
:: topics returned would seem to apply. Running XP Professional Ver
:: 2002 SP1 (ok, it's old; that's what I'm trying to upgrade). Any
:: suggestions? --
:: Bill


1. You need Sp2 or higher for WU -

Release notes for Windows XP Service Pack 3
http://support.microsoft.com/kb/936929

The hard disk space requirements for Windows XP Service Pack 3
http://support.microsoft.com/kb/947311

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of Windows XP Service Pack
3
http://support.microsoft.com/kb/950718

Some third-party programs may experience a change in functionality after you
install Windows XP Service Pack 3
http://support.microsoft.com/kb/947309

How to obtain the latest Windows XP service pack
http://support.microsoft.com/kb/322389

Windows XP Service Pack 3 - ISO-9660 CD Image File:
http://www.microsoft.com/downloads/d...displaylang=en

Windows XP Service Pack 3 Network Installation Package for IT Professionals
and Developers (Single installations for PCs can use the same file)
http://www.microsoft.com/downloads/d...displaylang=en


2. if needed -
http://support.microsoft.com/kb/326253
Method 5: Register Windows Update engine files




--

TaurArian [MVP] 2005-2010 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights.

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched
http://groups.google.com/group/micro...66ae41add7dd2b
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


sascat wrote:
> When I go to update.microsoft.com, I get the message "checking for the
> latest version of microsoft updating software." It then goes to another
> screen with "files required to use windows update are no longer registered
> or installed on your computer. To continue: (1) register or reinstall the
> files for me now (recommended) or (2) let me read about more steps that
> might be required to solve the problem." When I select option 1, it
> simply
> goes back to "checking..." then "files required....", repeating over and
> over. Trying option 2 and looking for problems with "windows update" for
> Windows XP and "problem accessing windows update," none of the 15 topics
> returned would seem to apply. Running XP Professional Ver 2002 SP1 (ok,
> it's old; that's what I'm trying to upgrade). Any suggestions?