Unexpected error (8000ffff) when checking for windows updates

06-30-2007

I'm running Windows Vista Home Premium and am having trouble with checking
for updates via the Windows update app. When i click on check for updates it
does what it's doing for about 30 seconds and then comes back with an
unexpected error (8000FFFF).

I've read through a few other threads on this discussion group and tried a
few of the solutions in there (Stopping the windows update service and
deleting the SoftwareDistribution folder, restarting and trying again) but it
comes up with the same problem.

When checking to see the latest updates that were installed to see if one of
them could be the problem, I find that the latest update "installed" was
Windows Update Software 7.0.6000.734, so I'm assuming that that is the
problem. All things indicate that this update was installed correctly, so I
don't know why it would not be working.

When checking the WindowsUpdate.log file, it has these lines:

2007-07-01 09:07:04:543 1196 57c AU Triggering AU detection through
DetectNow API
2007-07-01 09:07:04:543 1196 57c AU Triggering Online detection (interactive)
2007-07-01 09:07:04:543 1196 bc4 AU #############
2007-07-01 09:07:04:543 1196 bc4 AU ## START ## AU: Search for updates
2007-07-01 09:07:04:543 1196 bc4 AU #########
2007-07-01 09:07:04:548 1196 bc4 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
2007-07-01 09:07:04:548 1196 1ec Agent *************
2007-07-01 09:07:04:548 1196 1ec Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-01 09:07:04:548 1196 1ec Agent *********
2007-07-01 09:07:04:548 1196 1ec Agent * Online = Yes; Ignore download
priority = No
2007-07-01 09:07:04:548 1196 1ec Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2007-07-01 09:07:04:548 1196 1ec Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-07-01 09:07:04:548 1196 1ec Setup Checking for agent SelfUpdate
2007-07-01 09:07:04:548 1196 1ec Setup Client version: Core: 7.0.6000.374
Aux: 7.0.6000.374
2007-07-01 09:07:04:873 1196 1ec Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-01 09:07:04:903 1196 1ec Misc Microsoft signed: Yes
2007-07-01 09:07:05:063 1196 1ec Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-01 09:07:05:198 1196 1ec Misc Microsoft signed: Yes
2007-07-01 09:07:05:428 1196 1ec Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
2007-07-01 09:07:05:463 1196 1ec Misc Microsoft signed: Yes
2007-07-01 09:07:05:928 1196 1ec Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
2007-07-01 09:07:05:933 1196 1ec Misc Microsoft signed: Yes
2007-07-01 09:07:05:938 1196 1ec Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
2007-07-01 09:07:05:968 1196 1ec Misc Microsoft signed: Yes
2007-07-01 09:07:06:038 1196 1ec Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
2007-07-01 09:07:06:048 1196 1ec Misc Microsoft signed: Yes
2007-07-01 09:07:06:118 1196 1ec Setup Determining whether a new setup
handler needs to be downloaded
2007-07-01 09:07:06:118 1196 1ec Setup SelfUpdate handler is not found. It
will be downloaded
2007-07-01 09:07:06:118 1196 1ec Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374"
2007-07-01 09:07:15:843 1196 1ec Handler FATAL: UH: 0x8000ffff:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2007-07-01 09:07:15:843 1196 1ec Setup WARNING: CBS EvaluateApplicability
returned error, error = 0x8000FFFF
2007-07-01 09:07:15:843 1196 1ec Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" failed,
error = 0x8000FFFF
2007-07-01 09:07:15:843 1196 1ec Setup FATAL: SelfUpdate check failed, err =
0x8000FFFF
2007-07-01 09:07:15:843 1196 1ec Agent * WARNING: Skipping scan,
self-update check returned 0x8000FFFF
2007-07-01 09:07:15:888 1196 1ec Agent * WARNING: Exit code = 0x8000FFFF
2007-07-01 09:07:15:888 1196 1ec Agent *********
2007-07-01 09:07:15:888 1196 1ec Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-01 09:07:15:888 1196 1ec Agent *************
2007-07-01 09:07:15:888 1196 1ec Agent WARNING: WU client failed Searching
for update with error 0x8000ffff
2007-07-01 09:07:15:888 1196 614 AU >>## RESUMED ## AU: Search for updates
[CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
2007-07-01 09:07:15:888 1196 614 AU # WARNING: Search callback failed,
result = 0x8000FFFF
2007-07-01 09:07:15:888 1196 614 AU # WARNING: Failed to find updates with
error code 8000FFFF
2007-07-01 09:07:15:888 1196 614 AU #########
2007-07-01 09:07:15:888 1196 614 AU ## END ## AU: Search for updates
[CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
2007-07-01 09:07:15:888 1196 614 AU #############
2007-07-01 09:07:15:888 1196 614 AU AU setting next detection timeout to
2007-07-01 04:07:15
2007-07-01 09:07:20:843 1196 1ec Report REPORT EVENT:
{C737DB3F-EE37-483E-A4EB-93E1E98880C7} 2007-07-01
09:07:15:843+1000 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 8000ffff SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x8000ffff.

So something is going wrong when checking for applicability for something, I
have no idea what it could be, so here's to hoping you guys can help

07-01-2007

Are your time, date and *time zone* settings correct? Do you reside in UTC
+10 time zone?

Did you upgrade to Vista Home Premium? How many GB of RAM does the machine
have?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).

In other countries, see http://support.microsoft.com/security > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

lordy16 wrote:
> I'm running Windows Vista Home Premium and am having trouble with checking
> for updates via the Windows update app. When i click on check for updates
> it
> does what it's doing for about 30 seconds and then comes back with an
> unexpected error (8000FFFF).
>
> I've read through a few other threads on this discussion group and tried a
> few of the solutions in there (Stopping the windows update service and
> deleting the SoftwareDistribution folder, restarting and trying again) but
> it
> comes up with the same problem.
>
> When checking to see the latest updates that were installed to see if one
> of
> them could be the problem, I find that the latest update "installed" was
> Windows Update Software 7.0.6000.734, so I'm assuming that that is the
> problem. All things indicate that this update was installed correctly, so
> I
> don't know why it would not be working.
>
> When checking the WindowsUpdate.log file, it has these lines:
>
> 2007-07-01 09:07:04:543 1196 57c AU Triggering AU detection through
> DetectNow API
> 2007-07-01 09:07:04:543 1196 57c AU Triggering Online detection
> (interactive) 2007-07-01 09:07:04:543 1196 bc4 AU #############
> 2007-07-01 09:07:04:543 1196 bc4 AU ## START ## AU: Search for updates
> 2007-07-01 09:07:04:543 1196 bc4 AU #########
> 2007-07-01 09:07:04:548 1196 bc4 AU <<## SUBMITTED ## AU: Search for
> updates
> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> 2007-07-01 09:07:04:548 1196 1ec Agent *************
> 2007-07-01 09:07:04:548 1196 1ec Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2007-07-01 09:07:04:548 1196 1ec Agent *********
> 2007-07-01 09:07:04:548 1196 1ec Agent * Online = Yes; Ignore download
> priority = No
> 2007-07-01 09:07:04:548 1196 1ec Agent * Criteria = "IsInstalled=0 and
> DeploymentAction='Installation' or IsPresent=1 and
> DeploymentAction='Uninstallation' or IsInstalled=1 and
> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> DeploymentAction='Uninstallation' and RebootRequired=1"
> 2007-07-01 09:07:04:548 1196 1ec Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2007-07-01 09:07:04:548 1196 1ec Setup Checking for agent SelfUpdate
> 2007-07-01 09:07:04:548 1196 1ec Setup Client version: Core: 7.0.6000.374
> Aux: 7.0.6000.374
> 2007-07-01 09:07:04:873 1196 1ec Misc Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-07-01 09:07:04:903 1196 1ec Misc Microsoft signed: Yes
> 2007-07-01 09:07:05:063 1196 1ec Misc Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-07-01 09:07:05:198 1196 1ec Misc Microsoft signed: Yes
> 2007-07-01 09:07:05:428 1196 1ec Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> 2007-07-01 09:07:05:463 1196 1ec Misc Microsoft signed: Yes
> 2007-07-01 09:07:05:928 1196 1ec Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> 2007-07-01 09:07:05:933 1196 1ec Misc Microsoft signed: Yes
> 2007-07-01 09:07:05:938 1196 1ec Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> 2007-07-01 09:07:05:968 1196 1ec Misc Microsoft signed: Yes
> 2007-07-01 09:07:06:038 1196 1ec Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> 2007-07-01 09:07:06:048 1196 1ec Misc Microsoft signed: Yes
> 2007-07-01 09:07:06:118 1196 1ec Setup Determining whether a new setup
> handler needs to be downloaded
> 2007-07-01 09:07:06:118 1196 1ec Setup SelfUpdate handler is not found.
> It
> will be downloaded
> 2007-07-01 09:07:06:118 1196 1ec Setup Evaluating applicability of setup
> package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374"
> 2007-07-01 09:07:15:843 1196 1ec Handler FATAL: UH: 0x8000ffff:
> EvaluateApplicability failed in CCbs::EvaluateApplicability
> 2007-07-01 09:07:15:843 1196 1ec Setup WARNING: CBS EvaluateApplicability
> returned error, error = 0x8000FFFF
> 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: Applicability evaluation for
> setup package
> "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" failed,
> error = 0x8000FFFF
> 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: SelfUpdate check failed, err
> =
> 0x8000FFFF
> 2007-07-01 09:07:15:843 1196 1ec Agent * WARNING: Skipping scan,
> self-update check returned 0x8000FFFF
> 2007-07-01 09:07:15:888 1196 1ec Agent * WARNING: Exit code = 0x8000FFFF
> 2007-07-01 09:07:15:888 1196 1ec Agent *********
> 2007-07-01 09:07:15:888 1196 1ec Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2007-07-01 09:07:15:888 1196 1ec Agent *************
> 2007-07-01 09:07:15:888 1196 1ec Agent WARNING: WU client failed Searching
> for update with error 0x8000ffff
> 2007-07-01 09:07:15:888 1196 614 AU >>## RESUMED ## AU: Search for
> updates
> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Search callback failed,
> result = 0x8000FFFF
> 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Failed to find updates
> with
> error code 8000FFFF
> 2007-07-01 09:07:15:888 1196 614 AU #########
> 2007-07-01 09:07:15:888 1196 614 AU ## END ## AU: Search for updates
> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> 2007-07-01 09:07:15:888 1196 614 AU #############
> 2007-07-01 09:07:15:888 1196 614 AU AU setting next detection timeout to
> 2007-07-01 04:07:15
> 2007-07-01 09:07:20:843 1196 1ec Report REPORT EVENT:
> {C737DB3F-EE37-483E-A4EB-93E1E98880C7} 2007-07-01
> 09:07:15:843+1000 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1
> 8000ffff SelfUpdate Failure Software Synchronization Windows Update Client
> failed to detect with error 0x8000ffff.
>
> So something is going wrong when checking for applicability for something,
> I
> have no idea what it could be, so here's to hoping you guys can help

07-01-2007

yes my time, date and time zone settings are correct, I do live in UTC +10,
is there some sort of problem in Vista with regards to this time zone? Vista
Home Premium came preinstalled on this machine (a HP Pavilion 6702TX
Notebook), and I have 1GB of RAM.

"PA Bear" wrote:

> Are your time, date and *time zone* settings correct? Do you reside in UTC
> +10 time zone?
>
> Did you upgrade to Vista Home Premium? How many GB of RAM does the machine
> have?
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> Customers in the U.S. and Canada can receive technical support from
> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> support calls that are associated with security updates. When you call,
> clearly state that your problem is related to a Security Update and cite the
> update's KB number (e.g., KB931678).
>
> In other countries, see http://support.microsoft.com/security > "No-Charge
> Support...for virus and other security-related" issues in right-hand menu
> for localized contact information.
>
> For more information about how to contact Microsoft for support issues,
> visit the International Support Web site:
> https://support.microsoft.com/common/international.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> lordy16 wrote:
> > I'm running Windows Vista Home Premium and am having trouble with checking
> > for updates via the Windows update app. When i click on check for updates
> > it
> > does what it's doing for about 30 seconds and then comes back with an
> > unexpected error (8000FFFF).
> >
> > I've read through a few other threads on this discussion group and tried a
> > few of the solutions in there (Stopping the windows update service and
> > deleting the SoftwareDistribution folder, restarting and trying again) but
> > it
> > comes up with the same problem.
> >
> > When checking to see the latest updates that were installed to see if one
> > of
> > them could be the problem, I find that the latest update "installed" was
> > Windows Update Software 7.0.6000.734, so I'm assuming that that is the
> > problem. All things indicate that this update was installed correctly, so
> > I
> > don't know why it would not be working.
> >
> > When checking the WindowsUpdate.log file, it has these lines:
> >
> > 2007-07-01 09:07:04:543 1196 57c AU Triggering AU detection through
> > DetectNow API
> > 2007-07-01 09:07:04:543 1196 57c AU Triggering Online detection
> > (interactive) 2007-07-01 09:07:04:543 1196 bc4 AU #############
> > 2007-07-01 09:07:04:543 1196 bc4 AU ## START ## AU: Search for updates
> > 2007-07-01 09:07:04:543 1196 bc4 AU #########
> > 2007-07-01 09:07:04:548 1196 bc4 AU <<## SUBMITTED ## AU: Search for
> > updates
> > [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > 2007-07-01 09:07:04:548 1196 1ec Agent *************
> > 2007-07-01 09:07:04:548 1196 1ec Agent ** START ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2007-07-01 09:07:04:548 1196 1ec Agent *********
> > 2007-07-01 09:07:04:548 1196 1ec Agent * Online = Yes; Ignore download
> > priority = No
> > 2007-07-01 09:07:04:548 1196 1ec Agent * Criteria = "IsInstalled=0 and
> > DeploymentAction='Installation' or IsPresent=1 and
> > DeploymentAction='Uninstallation' or IsInstalled=1 and
> > DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> > DeploymentAction='Uninstallation' and RebootRequired=1"
> > 2007-07-01 09:07:04:548 1196 1ec Agent * ServiceID =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2007-07-01 09:07:04:548 1196 1ec Setup Checking for agent SelfUpdate
> > 2007-07-01 09:07:04:548 1196 1ec Setup Client version: Core: 7.0.6000.374
> > Aux: 7.0.6000.374
> > 2007-07-01 09:07:04:873 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2007-07-01 09:07:04:903 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:05:063 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2007-07-01 09:07:05:198 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:05:428 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > 2007-07-01 09:07:05:463 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:05:928 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > 2007-07-01 09:07:05:933 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:05:938 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > 2007-07-01 09:07:05:968 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:06:038 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > 2007-07-01 09:07:06:048 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:06:118 1196 1ec Setup Determining whether a new setup
> > handler needs to be downloaded
> > 2007-07-01 09:07:06:118 1196 1ec Setup SelfUpdate handler is not found.
> > It
> > will be downloaded
> > 2007-07-01 09:07:06:118 1196 1ec Setup Evaluating applicability of setup
> > package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374"
> > 2007-07-01 09:07:15:843 1196 1ec Handler FATAL: UH: 0x8000ffff:
> > EvaluateApplicability failed in CCbs::EvaluateApplicability
> > 2007-07-01 09:07:15:843 1196 1ec Setup WARNING: CBS EvaluateApplicability
> > returned error, error = 0x8000FFFF
> > 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: Applicability evaluation for
> > setup package
> > "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" failed,
> > error = 0x8000FFFF
> > 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: SelfUpdate check failed, err
> > =
> > 0x8000FFFF
> > 2007-07-01 09:07:15:843 1196 1ec Agent * WARNING: Skipping scan,
> > self-update check returned 0x8000FFFF
> > 2007-07-01 09:07:15:888 1196 1ec Agent * WARNING: Exit code = 0x8000FFFF
> > 2007-07-01 09:07:15:888 1196 1ec Agent *********
> > 2007-07-01 09:07:15:888 1196 1ec Agent ** END ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2007-07-01 09:07:15:888 1196 1ec Agent *************
> > 2007-07-01 09:07:15:888 1196 1ec Agent WARNING: WU client failed Searching
> > for update with error 0x8000ffff
> > 2007-07-01 09:07:15:888 1196 614 AU >>## RESUMED ## AU: Search for
> > updates
> > [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Search callback failed,
> > result = 0x8000FFFF
> > 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Failed to find updates
> > with
> > error code 8000FFFF
> > 2007-07-01 09:07:15:888 1196 614 AU #########
> > 2007-07-01 09:07:15:888 1196 614 AU ## END ## AU: Search for updates
> > [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > 2007-07-01 09:07:15:888 1196 614 AU #############
> > 2007-07-01 09:07:15:888 1196 614 AU AU setting next detection timeout to
> > 2007-07-01 04:07:15
> > 2007-07-01 09:07:20:843 1196 1ec Report REPORT EVENT:
> > {C737DB3F-EE37-483E-A4EB-93E1E98880C7} 2007-07-01
> > 09:07:15:843+1000 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1
> > 8000ffff SelfUpdate Failure Software Synchronization Windows Update Client
> > failed to detect with error 0x8000ffff.
> >
> > So something is going wrong when checking for applicability for something,
> > I
> > have no idea what it could be, so here's to hoping you guys can help

>
>

07-01-2007

it might help to know that every time i restart my machine, it says that it
is "configuring updates" before it comes up with the welcome screen. the last
update installed was Windows Update Software 7.0.6000.734 so that is what i
suppose it is trying to configure :s

"PA Bear" wrote:

> Are your time, date and *time zone* settings correct? Do you reside in UTC
> +10 time zone?
>
> Did you upgrade to Vista Home Premium? How many GB of RAM does the machine
> have?
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> Customers in the U.S. and Canada can receive technical support from
> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> support calls that are associated with security updates. When you call,
> clearly state that your problem is related to a Security Update and cite the
> update's KB number (e.g., KB931678).
>
> In other countries, see http://support.microsoft.com/security > "No-Charge
> Support...for virus and other security-related" issues in right-hand menu
> for localized contact information.
>
> For more information about how to contact Microsoft for support issues,
> visit the International Support Web site:
> https://support.microsoft.com/common/international.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> lordy16 wrote:
> > I'm running Windows Vista Home Premium and am having trouble with checking
> > for updates via the Windows update app. When i click on check for updates
> > it
> > does what it's doing for about 30 seconds and then comes back with an
> > unexpected error (8000FFFF).
> >
> > I've read through a few other threads on this discussion group and tried a
> > few of the solutions in there (Stopping the windows update service and
> > deleting the SoftwareDistribution folder, restarting and trying again) but
> > it
> > comes up with the same problem.
> >
> > When checking to see the latest updates that were installed to see if one
> > of
> > them could be the problem, I find that the latest update "installed" was
> > Windows Update Software 7.0.6000.734, so I'm assuming that that is the
> > problem. All things indicate that this update was installed correctly, so
> > I
> > don't know why it would not be working.
> >
> > When checking the WindowsUpdate.log file, it has these lines:
> >
> > 2007-07-01 09:07:04:543 1196 57c AU Triggering AU detection through
> > DetectNow API
> > 2007-07-01 09:07:04:543 1196 57c AU Triggering Online detection
> > (interactive) 2007-07-01 09:07:04:543 1196 bc4 AU #############
> > 2007-07-01 09:07:04:543 1196 bc4 AU ## START ## AU: Search for updates
> > 2007-07-01 09:07:04:543 1196 bc4 AU #########
> > 2007-07-01 09:07:04:548 1196 bc4 AU <<## SUBMITTED ## AU: Search for
> > updates
> > [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > 2007-07-01 09:07:04:548 1196 1ec Agent *************
> > 2007-07-01 09:07:04:548 1196 1ec Agent ** START ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2007-07-01 09:07:04:548 1196 1ec Agent *********
> > 2007-07-01 09:07:04:548 1196 1ec Agent * Online = Yes; Ignore download
> > priority = No
> > 2007-07-01 09:07:04:548 1196 1ec Agent * Criteria = "IsInstalled=0 and
> > DeploymentAction='Installation' or IsPresent=1 and
> > DeploymentAction='Uninstallation' or IsInstalled=1 and
> > DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> > DeploymentAction='Uninstallation' and RebootRequired=1"
> > 2007-07-01 09:07:04:548 1196 1ec Agent * ServiceID =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2007-07-01 09:07:04:548 1196 1ec Setup Checking for agent SelfUpdate
> > 2007-07-01 09:07:04:548 1196 1ec Setup Client version: Core: 7.0.6000.374
> > Aux: 7.0.6000.374
> > 2007-07-01 09:07:04:873 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2007-07-01 09:07:04:903 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:05:063 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2007-07-01 09:07:05:198 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:05:428 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > 2007-07-01 09:07:05:463 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:05:928 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > 2007-07-01 09:07:05:933 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:05:938 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > 2007-07-01 09:07:05:968 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:06:038 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > 2007-07-01 09:07:06:048 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:06:118 1196 1ec Setup Determining whether a new setup
> > handler needs to be downloaded
> > 2007-07-01 09:07:06:118 1196 1ec Setup SelfUpdate handler is not found.
> > It
> > will be downloaded
> > 2007-07-01 09:07:06:118 1196 1ec Setup Evaluating applicability of setup
> > package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374"
> > 2007-07-01 09:07:15:843 1196 1ec Handler FATAL: UH: 0x8000ffff:
> > EvaluateApplicability failed in CCbs::EvaluateApplicability
> > 2007-07-01 09:07:15:843 1196 1ec Setup WARNING: CBS EvaluateApplicability
> > returned error, error = 0x8000FFFF
> > 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: Applicability evaluation for
> > setup package
> > "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" failed,
> > error = 0x8000FFFF
> > 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: SelfUpdate check failed, err
> > =
> > 0x8000FFFF
> > 2007-07-01 09:07:15:843 1196 1ec Agent * WARNING: Skipping scan,
> > self-update check returned 0x8000FFFF
> > 2007-07-01 09:07:15:888 1196 1ec Agent * WARNING: Exit code = 0x8000FFFF
> > 2007-07-01 09:07:15:888 1196 1ec Agent *********
> > 2007-07-01 09:07:15:888 1196 1ec Agent ** END ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2007-07-01 09:07:15:888 1196 1ec Agent *************
> > 2007-07-01 09:07:15:888 1196 1ec Agent WARNING: WU client failed Searching
> > for update with error 0x8000ffff
> > 2007-07-01 09:07:15:888 1196 614 AU >>## RESUMED ## AU: Search for
> > updates
> > [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Search callback failed,
> > result = 0x8000FFFF
> > 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Failed to find updates
> > with
> > error code 8000FFFF
> > 2007-07-01 09:07:15:888 1196 614 AU #########
> > 2007-07-01 09:07:15:888 1196 614 AU ## END ## AU: Search for updates
> > [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > 2007-07-01 09:07:15:888 1196 614 AU #############
> > 2007-07-01 09:07:15:888 1196 614 AU AU setting next detection timeout to
> > 2007-07-01 04:07:15
> > 2007-07-01 09:07:20:843 1196 1ec Report REPORT EVENT:
> > {C737DB3F-EE37-483E-A4EB-93E1E98880C7} 2007-07-01
> > 09:07:15:843+1000 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1
> > 8000ffff SelfUpdate Failure Software Synchronization Windows Update Client
> > failed to detect with error 0x8000ffff.
> >
> > So something is going wrong when checking for applicability for something,
> > I
> > have no idea what it could be, so here's to hoping you guys can help

>
>

07-01-2007

ok so this makes 3 posts in a row, but i can't find any option to just edit
previous posts. I thought it might be helpful if I pasted the log from the
CBS.log file as well?

Here it is:

2007-07-01 19:57:06, Info CBS Session:
29866950:787147651 initialized.
2007-07-01 19:57:07, Info CBS Appl: detect Parent,
Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374,
Parent:
Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386,
Disposition = 1003, VersionComp: 1, ServiceComp: 1, BuildComp: 1,
DistributionComp: 1, RevisionComp: 1, Exist: 1
2007-07-01 19:57:07, Info CBS Appl: detectParent (exact
match): package:
WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374, Parent:
Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386,
parent state: 7
2007-07-01 19:57:07, Info CBS Appl: detect Parent,
Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374,
disposition state from detectParent: 7
2007-07-01 19:57:07, Info CBS Appl: Evaluating package
applicability for package
WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374, applicable
state: 7
2007-07-01 19:57:07, Info CSI
0000000c@2007/7/1:09:57:07.133 CSI Transaction @0x3393e8 initialized for
deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002
and client id [25]"TI5.29866950:787147651:1/"

2007-07-01 19:57:07, Info CSI 0000000d Pending
transaction content must be resolved, cannot begin another transaction yet
2007-07-01 19:57:07, Error CSI 0000000e (F) E_UNEXPECTED
#113# from Windows::COM::CComponentStore::InternalTransact(.. .)
2007-07-01 19:57:07, Error CSI
0000000f@2007/7/1:09:57:07.159 (F)
d:\vistartm\base\wcp\componentstore\com\store.cpp( 3458): Error E_UNEXPECTED
originated in function Windows::COM::CComponentStore::InternalTransact
expression: ((HRESULT)0x8000FFFFL)
[gle=0x80004005]
2007-07-01 19:57:16, Error CSI 00000010 (F) E_UNEXPECTED
#111# from
Windows::ServicingAPI::CCSITransaction::ICSITransa ction_Analyze(Flags = 0,
riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL
2007-07-01 19:57:16, Error CSI 00000011 (F) E_UNEXPECTED
#110# from
Windows::ServicingAPI::CCSITransaction_ICSITransac tion::Analyze(flags = 0,
riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppta = ppta)

2007-07-01 19:57:16, Info CSI
00000012@2007/7/1:09:57:16.221 CSI Transaction @0x3393e8 destroyed
2007-07-01 19:57:16, Info CBS Session:
29866950:787147651 finalized. Reboot required: no

I know time stamps are diferent from when i pasted the log from
WindowsUpdate.log but it said the same thing at that point too

"PA Bear" wrote:

> Are your time, date and *time zone* settings correct? Do you reside in UTC
> +10 time zone?
>
> Did you upgrade to Vista Home Premium? How many GB of RAM does the machine
> have?
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> Customers in the U.S. and Canada can receive technical support from
> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> support calls that are associated with security updates. When you call,
> clearly state that your problem is related to a Security Update and cite the
> update's KB number (e.g., KB931678).
>
> In other countries, see http://support.microsoft.com/security > "No-Charge
> Support...for virus and other security-related" issues in right-hand menu
> for localized contact information.
>
> For more information about how to contact Microsoft for support issues,
> visit the International Support Web site:
> https://support.microsoft.com/common/international.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> lordy16 wrote:
> > I'm running Windows Vista Home Premium and am having trouble with checking
> > for updates via the Windows update app. When i click on check for updates
> > it
> > does what it's doing for about 30 seconds and then comes back with an
> > unexpected error (8000FFFF).
> >
> > I've read through a few other threads on this discussion group and tried a
> > few of the solutions in there (Stopping the windows update service and
> > deleting the SoftwareDistribution folder, restarting and trying again) but
> > it
> > comes up with the same problem.
> >
> > When checking to see the latest updates that were installed to see if one
> > of
> > them could be the problem, I find that the latest update "installed" was
> > Windows Update Software 7.0.6000.734, so I'm assuming that that is the
> > problem. All things indicate that this update was installed correctly, so
> > I
> > don't know why it would not be working.
> >
> > When checking the WindowsUpdate.log file, it has these lines:
> >
> > 2007-07-01 09:07:04:543 1196 57c AU Triggering AU detection through
> > DetectNow API
> > 2007-07-01 09:07:04:543 1196 57c AU Triggering Online detection
> > (interactive) 2007-07-01 09:07:04:543 1196 bc4 AU #############
> > 2007-07-01 09:07:04:543 1196 bc4 AU ## START ## AU: Search for updates
> > 2007-07-01 09:07:04:543 1196 bc4 AU #########
> > 2007-07-01 09:07:04:548 1196 bc4 AU <<## SUBMITTED ## AU: Search for
> > updates
> > [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > 2007-07-01 09:07:04:548 1196 1ec Agent *************
> > 2007-07-01 09:07:04:548 1196 1ec Agent ** START ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2007-07-01 09:07:04:548 1196 1ec Agent *********
> > 2007-07-01 09:07:04:548 1196 1ec Agent * Online = Yes; Ignore download
> > priority = No
> > 2007-07-01 09:07:04:548 1196 1ec Agent * Criteria = "IsInstalled=0 and
> > DeploymentAction='Installation' or IsPresent=1 and
> > DeploymentAction='Uninstallation' or IsInstalled=1 and
> > DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> > DeploymentAction='Uninstallation' and RebootRequired=1"
> > 2007-07-01 09:07:04:548 1196 1ec Agent * ServiceID =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2007-07-01 09:07:04:548 1196 1ec Setup Checking for agent SelfUpdate
> > 2007-07-01 09:07:04:548 1196 1ec Setup Client version: Core: 7.0.6000.374
> > Aux: 7.0.6000.374
> > 2007-07-01 09:07:04:873 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2007-07-01 09:07:04:903 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:05:063 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2007-07-01 09:07:05:198 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:05:428 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > 2007-07-01 09:07:05:463 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:05:928 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > 2007-07-01 09:07:05:933 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:05:938 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > 2007-07-01 09:07:05:968 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:06:038 1196 1ec Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > 2007-07-01 09:07:06:048 1196 1ec Misc Microsoft signed: Yes
> > 2007-07-01 09:07:06:118 1196 1ec Setup Determining whether a new setup
> > handler needs to be downloaded
> > 2007-07-01 09:07:06:118 1196 1ec Setup SelfUpdate handler is not found.
> > It
> > will be downloaded
> > 2007-07-01 09:07:06:118 1196 1ec Setup Evaluating applicability of setup
> > package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374"
> > 2007-07-01 09:07:15:843 1196 1ec Handler FATAL: UH: 0x8000ffff:
> > EvaluateApplicability failed in CCbs::EvaluateApplicability
> > 2007-07-01 09:07:15:843 1196 1ec Setup WARNING: CBS EvaluateApplicability
> > returned error, error = 0x8000FFFF
> > 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: Applicability evaluation for
> > setup package
> > "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" failed,
> > error = 0x8000FFFF
> > 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: SelfUpdate check failed, err
> > =
> > 0x8000FFFF
> > 2007-07-01 09:07:15:843 1196 1ec Agent * WARNING: Skipping scan,
> > self-update check returned 0x8000FFFF
> > 2007-07-01 09:07:15:888 1196 1ec Agent * WARNING: Exit code = 0x8000FFFF
> > 2007-07-01 09:07:15:888 1196 1ec Agent *********
> > 2007-07-01 09:07:15:888 1196 1ec Agent ** END ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2007-07-01 09:07:15:888 1196 1ec Agent *************
> > 2007-07-01 09:07:15:888 1196 1ec Agent WARNING: WU client failed Searching
> > for update with error 0x8000ffff
> > 2007-07-01 09:07:15:888 1196 614 AU >>## RESUMED ## AU: Search for
> > updates
> > [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Search callback failed,
> > result = 0x8000FFFF
> > 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Failed to find updates
> > with
> > error code 8000FFFF
> > 2007-07-01 09:07:15:888 1196 614 AU #########
> > 2007-07-01 09:07:15:888 1196 614 AU ## END ## AU: Search for updates
> > [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > 2007-07-01 09:07:15:888 1196 614 AU #############
> > 2007-07-01 09:07:15:888 1196 614 AU AU setting next detection timeout to
> > 2007-07-01 04:07:15
> > 2007-07-01 09:07:20:843 1196 1ec Report REPORT EVENT:
> > {C737DB3F-EE37-483E-A4EB-93E1E98880C7} 2007-07-01
> > 09:07:15:843+1000 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1
> > 8000ffff SelfUpdate Failure Software Synchronization Windows Update Client
> > failed to detect with error 0x8000ffff.
> >
> > So something is going wrong when checking for applicability for something,
> > I
> > have no idea what it could be, so here's to hoping you guys can help

>
>

07-01-2007

Open a free Support Incident. See my previous reply.
--
~PA Bear

lordy16 wrote:
> ok so this makes 3 posts in a row, but i can't find any option to just
> edit
> previous posts. I thought it might be helpful if I pasted the log from the
> CBS.log file as well?
>
> Here it is:
>
> 2007-07-01 19:57:06, Info CBS Session:
> 29866950:787147651 initialized.
> 2007-07-01 19:57:07, Info CBS Appl: detect Parent,
> Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374,
> Parent:
> Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386,
> Disposition = 1003, VersionComp: 1, ServiceComp: 1, BuildComp: 1,
> DistributionComp: 1, RevisionComp: 1, Exist: 1
> 2007-07-01 19:57:07, Info CBS Appl: detectParent
> (exact
> match): package:
> WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374, Parent:
> Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386,
> parent state: 7
> 2007-07-01 19:57:07, Info CBS Appl: detect Parent,
> Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374,
> disposition state from detectParent: 7
> 2007-07-01 19:57:07, Info CBS Appl: Evaluating package
> applicability for package
> WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374, applicable
> state: 7
> 2007-07-01 19:57:07, Info CSI
> 0000000c@2007/7/1:09:57:07.133 CSI Transaction @0x3393e8 initialized for
> deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags
> 00000002
> and client id [25]"TI5.29866950:787147651:1/"
>
> 2007-07-01 19:57:07, Info CSI 0000000d Pending
> transaction content must be resolved, cannot begin another transaction yet
> 2007-07-01 19:57:07, Error CSI 0000000e (F)
> E_UNEXPECTED
> #113# from Windows::COM::CComponentStore::InternalTransact(.. .)
> 2007-07-01 19:57:07, Error CSI
> 0000000f@2007/7/1:09:57:07.159 (F)
> d:\vistartm\base\wcp\componentstore\com\store.cpp( 3458): Error
> E_UNEXPECTED
> originated in function Windows::COM::CComponentStore::InternalTransact
> expression: ((HRESULT)0x8000FFFFL)
> [gle=0x80004005]
> 2007-07-01 19:57:16, Error CSI 00000010 (F)
> E_UNEXPECTED
> #111# from
> Windows::ServicingAPI::CCSITransaction::ICSITransa ction_Analyze(Flags = 0,
> riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL
> 2007-07-01 19:57:16, Error CSI 00000011 (F)
> E_UNEXPECTED
> #110# from
> Windows::ServicingAPI::CCSITransaction_ICSITransac tion::Analyze(flags = 0,
> riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppta = ppta)
>
> 2007-07-01 19:57:16, Info CSI
> 00000012@2007/7/1:09:57:16.221 CSI Transaction @0x3393e8 destroyed
> 2007-07-01 19:57:16, Info CBS Session:
> 29866950:787147651 finalized. Reboot required: no
>
> I know time stamps are diferent from when i pasted the log from
> WindowsUpdate.log but it said the same thing at that point too

>
> "PA Bear" wrote:
>
>> Are your time, date and *time zone* settings correct? Do you reside in
>> UTC
>> +10 time zone?
>>
>> Did you upgrade to Vista Home Premium? How many GB of RAM does the
>> machine
>> have?
>>
>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>>
>> Customers in the U.S. and Canada can receive technical support from
>> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
>> for support calls that are associated with security updates. When you
>> call,
>> clearly state that your problem is related to a Security Update and cite
>> the update's KB number (e.g., KB931678).
>>
>> In other countries, see http://support.microsoft.com/security >
>> "No-Charge
>> Support...for virus and other security-related" issues in right-hand menu
>> for localized contact information.
>>
>> For more information about how to contact Microsoft for support issues,
>> visit the International Support Web site:
>> https://support.microsoft.com/common/international.aspx
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>> lordy16 wrote:
>>> I'm running Windows Vista Home Premium and am having trouble with
>>> checking
>>> for updates via the Windows update app. When i click on check for
>>> updates
>>> it
>>> does what it's doing for about 30 seconds and then comes back with an
>>> unexpected error (8000FFFF).
>>>
>>> I've read through a few other threads on this discussion group and tried
>>> a
>>> few of the solutions in there (Stopping the windows update service and
>>> deleting the SoftwareDistribution folder, restarting and trying again)
>>> but
>>> it
>>> comes up with the same problem.
>>>
>>> When checking to see the latest updates that were installed to see if
>>> one
>>> of
>>> them could be the problem, I find that the latest update "installed" was
>>> Windows Update Software 7.0.6000.734, so I'm assuming that that is the
>>> problem. All things indicate that this update was installed correctly,
>>> so
>>> I
>>> don't know why it would not be working.
>>>
>>> When checking the WindowsUpdate.log file, it has these lines:
>>>
>>> 2007-07-01 09:07:04:543 1196 57c AU Triggering AU detection through
>>> DetectNow API
>>> 2007-07-01 09:07:04:543 1196 57c AU Triggering Online detection
>>> (interactive) 2007-07-01 09:07:04:543 1196 bc4 AU #############
>>> 2007-07-01 09:07:04:543 1196 bc4 AU ## START ## AU: Search for updates
>>> 2007-07-01 09:07:04:543 1196 bc4 AU #########
>>> 2007-07-01 09:07:04:548 1196 bc4 AU <<## SUBMITTED ## AU: Search for
>>> updates
>>> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
>>> 2007-07-01 09:07:04:548 1196 1ec Agent *************
>>> 2007-07-01 09:07:04:548 1196 1ec Agent ** START ** Agent: Finding
>>> updates
>>> [CallerId = AutomaticUpdates]
>>> 2007-07-01 09:07:04:548 1196 1ec Agent *********
>>> 2007-07-01 09:07:04:548 1196 1ec Agent * Online = Yes; Ignore download
>>> priority = No
>>> 2007-07-01 09:07:04:548 1196 1ec Agent * Criteria = "IsInstalled=0 and
>>> DeploymentAction='Installation' or IsPresent=1 and
>>> DeploymentAction='Uninstallation' or IsInstalled=1 and
>>> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
>>> and
>>> DeploymentAction='Uninstallation' and RebootRequired=1"
>>> 2007-07-01 09:07:04:548 1196 1ec Agent * ServiceID =
>>> {9482F4B4-E343-43B6-B170-9A65BC822C77}
>>> 2007-07-01 09:07:04:548 1196 1ec Setup Checking for agent SelfUpdate
>>> 2007-07-01 09:07:04:548 1196 1ec Setup Client version: Core:
>>> 7.0.6000.374
>>> Aux: 7.0.6000.374
>>> 2007-07-01 09:07:04:873 1196 1ec Misc Validating signature for
>>> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
>>> 2007-07-01 09:07:04:903 1196 1ec Misc Microsoft signed: Yes
>>> 2007-07-01 09:07:05:063 1196 1ec Misc Validating signature for
>>> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
>>> 2007-07-01 09:07:05:198 1196 1ec Misc Microsoft signed: Yes
>>> 2007-07-01 09:07:05:428 1196 1ec Misc Validating signature for
>>> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
>>> 2007-07-01 09:07:05:463 1196 1ec Misc Microsoft signed: Yes
>>> 2007-07-01 09:07:05:928 1196 1ec Misc Validating signature for
>>> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
>>> 2007-07-01 09:07:05:933 1196 1ec Misc Microsoft signed: Yes
>>> 2007-07-01 09:07:05:938 1196 1ec Misc Validating signature for
>>> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
>>> 2007-07-01 09:07:05:968 1196 1ec Misc Microsoft signed: Yes
>>> 2007-07-01 09:07:06:038 1196 1ec Misc Validating signature for
>>> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
>>> 2007-07-01 09:07:06:048 1196 1ec Misc Microsoft signed: Yes
>>> 2007-07-01 09:07:06:118 1196 1ec Setup Determining whether a new setup
>>> handler needs to be downloaded
>>> 2007-07-01 09:07:06:118 1196 1ec Setup SelfUpdate handler is not found.
>>> It
>>> will be downloaded
>>> 2007-07-01 09:07:06:118 1196 1ec Setup Evaluating applicability of setup
>>> package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374"
>>> 2007-07-01 09:07:15:843 1196 1ec Handler FATAL: UH: 0x8000ffff:
>>> EvaluateApplicability failed in CCbs::EvaluateApplicability
>>> 2007-07-01 09:07:15:843 1196 1ec Setup WARNING: CBS
>>> EvaluateApplicability
>>> returned error, error = 0x8000FFFF
>>> 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: Applicability evaluation
>>> for
>>> setup package
>>> "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" failed,
>>> error = 0x8000FFFF
>>> 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: SelfUpdate check failed,
>>> err
>>> =
>>> 0x8000FFFF
>>> 2007-07-01 09:07:15:843 1196 1ec Agent * WARNING: Skipping scan,
>>> self-update check returned 0x8000FFFF
>>> 2007-07-01 09:07:15:888 1196 1ec Agent * WARNING: Exit code =
>>> 0x8000FFFF
>>> 2007-07-01 09:07:15:888 1196 1ec Agent *********
>>> 2007-07-01 09:07:15:888 1196 1ec Agent ** END ** Agent: Finding
>>> updates
>>> [CallerId = AutomaticUpdates]
>>> 2007-07-01 09:07:15:888 1196 1ec Agent *************
>>> 2007-07-01 09:07:15:888 1196 1ec Agent WARNING: WU client failed
>>> Searching
>>> for update with error 0x8000ffff
>>> 2007-07-01 09:07:15:888 1196 614 AU >>## RESUMED ## AU: Search for
>>> updates
>>> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
>>> 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Search callback failed,
>>> result = 0x8000FFFF
>>> 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Failed to find updates
>>> with
>>> error code 8000FFFF
>>> 2007-07-01 09:07:15:888 1196 614 AU #########
>>> 2007-07-01 09:07:15:888 1196 614 AU ## END ## AU: Search for updates
>>> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
>>> 2007-07-01 09:07:15:888 1196 614 AU #############
>>> 2007-07-01 09:07:15:888 1196 614 AU AU setting next detection timeout to
>>> 2007-07-01 04:07:15
>>> 2007-07-01 09:07:20:843 1196 1ec Report REPORT EVENT:
>>> {C737DB3F-EE37-483E-A4EB-93E1E98880C7} 2007-07-01
>>> 09:07:15:843+1000 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1
>>> 8000ffff SelfUpdate Failure Software Synchronization Windows Update
>>> Client
>>> failed to detect with error 0x8000ffff.
>>>
>>> So something is going wrong when checking for applicability for
>>> something,
>>> I
>>> have no idea what it could be, so here's to hoping you guys can help

07-08-2007

I also get the same error message, along with the same Configuring Updates
message with every log on. Has there been a fix announced for this?
If not, how do I go about opening a support request?

Cheers,
Chris

"PA Bear" wrote:

> Open a free Support Incident. See my previous reply.
> --
> ~PA Bear
>
> lordy16 wrote:
> > ok so this makes 3 posts in a row, but i can't find any option to just
> > edit
> > previous posts. I thought it might be helpful if I pasted the log from the
> > CBS.log file as well?
> >
> > Here it is:
> >
> > 2007-07-01 19:57:06, Info CBS Session:
> > 29866950:787147651 initialized.
> > 2007-07-01 19:57:07, Info CBS Appl: detect Parent,
> > Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374,
> > Parent:
> > Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386,
> > Disposition = 1003, VersionComp: 1, ServiceComp: 1, BuildComp: 1,
> > DistributionComp: 1, RevisionComp: 1, Exist: 1
> > 2007-07-01 19:57:07, Info CBS Appl: detectParent
> > (exact
> > match): package:
> > WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374, Parent:
> > Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386,
> > parent state: 7
> > 2007-07-01 19:57:07, Info CBS Appl: detect Parent,
> > Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374,
> > disposition state from detectParent: 7
> > 2007-07-01 19:57:07, Info CBS Appl: Evaluating package
> > applicability for package
> > WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374, applicable
> > state: 7
> > 2007-07-01 19:57:07, Info CSI
> > 0000000c@2007/7/1:09:57:07.133 CSI Transaction @0x3393e8 initialized for
> > deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags
> > 00000002
> > and client id [25]"TI5.29866950:787147651:1/"
> >
> > 2007-07-01 19:57:07, Info CSI 0000000d Pending
> > transaction content must be resolved, cannot begin another transaction yet
> > 2007-07-01 19:57:07, Error CSI 0000000e (F)
> > E_UNEXPECTED
> > #113# from Windows::COM::CComponentStore::InternalTransact(.. .)
> > 2007-07-01 19:57:07, Error CSI
> > 0000000f@2007/7/1:09:57:07.159 (F)
> > d:\vistartm\base\wcp\componentstore\com\store.cpp( 3458): Error
> > E_UNEXPECTED
> > originated in function Windows::COM::CComponentStore::InternalTransact
> > expression: ((HRESULT)0x8000FFFFL)
> > [gle=0x80004005]
> > 2007-07-01 19:57:16, Error CSI 00000010 (F)
> > E_UNEXPECTED
> > #111# from
> > Windows::ServicingAPI::CCSITransaction::ICSITransa ction_Analyze(Flags = 0,
> > riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL
> > 2007-07-01 19:57:16, Error CSI 00000011 (F)
> > E_UNEXPECTED
> > #110# from
> > Windows::ServicingAPI::CCSITransaction_ICSITransac tion::Analyze(flags = 0,
> > riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppta = ppta)
> >
> > 2007-07-01 19:57:16, Info CSI
> > 00000012@2007/7/1:09:57:16.221 CSI Transaction @0x3393e8 destroyed
> > 2007-07-01 19:57:16, Info CBS Session:
> > 29866950:787147651 finalized. Reboot required: no
> >
> > I know time stamps are diferent from when i pasted the log from
> > WindowsUpdate.log but it said the same thing at that point too

> >
> > "PA Bear" wrote:
> >
> >> Are your time, date and *time zone* settings correct? Do you reside in
> >> UTC
> >> +10 time zone?
> >>
> >> Did you upgrade to Vista Home Premium? How many GB of RAM does the
> >> machine
> >> have?
> >>
> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> >>
> >> Customers in the U.S. and Canada can receive technical support from
> >> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
> >> for support calls that are associated with security updates. When you
> >> call,
> >> clearly state that your problem is related to a Security Update and cite
> >> the update's KB number (e.g., KB931678).
> >>
> >> In other countries, see http://support.microsoft.com/security >
> >> "No-Charge
> >> Support...for virus and other security-related" issues in right-hand menu
> >> for localized contact information.
> >>
> >> For more information about how to contact Microsoft for support issues,
> >> visit the International Support Web site:
> >> https://support.microsoft.com/common/international.aspx
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin; DTS-L.org
> >>
> >> lordy16 wrote:
> >>> I'm running Windows Vista Home Premium and am having trouble with
> >>> checking
> >>> for updates via the Windows update app. When i click on check for
> >>> updates
> >>> it
> >>> does what it's doing for about 30 seconds and then comes back with an
> >>> unexpected error (8000FFFF).
> >>>
> >>> I've read through a few other threads on this discussion group and tried
> >>> a
> >>> few of the solutions in there (Stopping the windows update service and
> >>> deleting the SoftwareDistribution folder, restarting and trying again)
> >>> but
> >>> it
> >>> comes up with the same problem.
> >>>
> >>> When checking to see the latest updates that were installed to see if
> >>> one
> >>> of
> >>> them could be the problem, I find that the latest update "installed" was
> >>> Windows Update Software 7.0.6000.734, so I'm assuming that that is the
> >>> problem. All things indicate that this update was installed correctly,
> >>> so
> >>> I
> >>> don't know why it would not be working.
> >>>
> >>> When checking the WindowsUpdate.log file, it has these lines:
> >>>
> >>> 2007-07-01 09:07:04:543 1196 57c AU Triggering AU detection through
> >>> DetectNow API
> >>> 2007-07-01 09:07:04:543 1196 57c AU Triggering Online detection
> >>> (interactive) 2007-07-01 09:07:04:543 1196 bc4 AU #############
> >>> 2007-07-01 09:07:04:543 1196 bc4 AU ## START ## AU: Search for updates
> >>> 2007-07-01 09:07:04:543 1196 bc4 AU #########
> >>> 2007-07-01 09:07:04:548 1196 bc4 AU <<## SUBMITTED ## AU: Search for
> >>> updates
> >>> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> >>> 2007-07-01 09:07:04:548 1196 1ec Agent *************
> >>> 2007-07-01 09:07:04:548 1196 1ec Agent ** START ** Agent: Finding
> >>> updates
> >>> [CallerId = AutomaticUpdates]
> >>> 2007-07-01 09:07:04:548 1196 1ec Agent *********
> >>> 2007-07-01 09:07:04:548 1196 1ec Agent * Online = Yes; Ignore download
> >>> priority = No
> >>> 2007-07-01 09:07:04:548 1196 1ec Agent * Criteria = "IsInstalled=0 and
> >>> DeploymentAction='Installation' or IsPresent=1 and
> >>> DeploymentAction='Uninstallation' or IsInstalled=1 and
> >>> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
> >>> and
> >>> DeploymentAction='Uninstallation' and RebootRequired=1"
> >>> 2007-07-01 09:07:04:548 1196 1ec Agent * ServiceID =
> >>> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> >>> 2007-07-01 09:07:04:548 1196 1ec Setup Checking for agent SelfUpdate
> >>> 2007-07-01 09:07:04:548 1196 1ec Setup Client version: Core:
> >>> 7.0.6000.374
> >>> Aux: 7.0.6000.374
> >>> 2007-07-01 09:07:04:873 1196 1ec Misc Validating signature for
> >>> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> >>> 2007-07-01 09:07:04:903 1196 1ec Misc Microsoft signed: Yes
> >>> 2007-07-01 09:07:05:063 1196 1ec Misc Validating signature for
> >>> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> >>> 2007-07-01 09:07:05:198 1196 1ec Misc Microsoft signed: Yes
> >>> 2007-07-01 09:07:05:428 1196 1ec Misc Validating signature for
> >>> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> >>> 2007-07-01 09:07:05:463 1196 1ec Misc Microsoft signed: Yes
> >>> 2007-07-01 09:07:05:928 1196 1ec Misc Validating signature for
> >>> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> >>> 2007-07-01 09:07:05:933 1196 1ec Misc Microsoft signed: Yes
> >>> 2007-07-01 09:07:05:938 1196 1ec Misc Validating signature for
> >>> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> >>> 2007-07-01 09:07:05:968 1196 1ec Misc Microsoft signed: Yes
> >>> 2007-07-01 09:07:06:038 1196 1ec Misc Validating signature for
> >>> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> >>> 2007-07-01 09:07:06:048 1196 1ec Misc Microsoft signed: Yes
> >>> 2007-07-01 09:07:06:118 1196 1ec Setup Determining whether a new setup
> >>> handler needs to be downloaded
> >>> 2007-07-01 09:07:06:118 1196 1ec Setup SelfUpdate handler is not found.
> >>> It
> >>> will be downloaded
> >>> 2007-07-01 09:07:06:118 1196 1ec Setup Evaluating applicability of setup
> >>> package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374"
> >>> 2007-07-01 09:07:15:843 1196 1ec Handler FATAL: UH: 0x8000ffff:
> >>> EvaluateApplicability failed in CCbs::EvaluateApplicability
> >>> 2007-07-01 09:07:15:843 1196 1ec Setup WARNING: CBS
> >>> EvaluateApplicability
> >>> returned error, error = 0x8000FFFF
> >>> 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: Applicability evaluation
> >>> for
> >>> setup package
> >>> "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" failed,
> >>> error = 0x8000FFFF
> >>> 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: SelfUpdate check failed,
> >>> err
> >>> =
> >>> 0x8000FFFF
> >>> 2007-07-01 09:07:15:843 1196 1ec Agent * WARNING: Skipping scan,
> >>> self-update check returned 0x8000FFFF
> >>> 2007-07-01 09:07:15:888 1196 1ec Agent * WARNING: Exit code =
> >>> 0x8000FFFF
> >>> 2007-07-01 09:07:15:888 1196 1ec Agent *********
> >>> 2007-07-01 09:07:15:888 1196 1ec Agent ** END ** Agent: Finding
> >>> updates
> >>> [CallerId = AutomaticUpdates]
> >>> 2007-07-01 09:07:15:888 1196 1ec Agent *************
> >>> 2007-07-01 09:07:15:888 1196 1ec Agent WARNING: WU client failed
> >>> Searching
> >>> for update with error 0x8000ffff
> >>> 2007-07-01 09:07:15:888 1196 614 AU >>## RESUMED ## AU: Search for
> >>> updates
> >>> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> >>> 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Search callback failed,
> >>> result = 0x8000FFFF
> >>> 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Failed to find updates
> >>> with
> >>> error code 8000FFFF
> >>> 2007-07-01 09:07:15:888 1196 614 AU #########
> >>> 2007-07-01 09:07:15:888 1196 614 AU ## END ## AU: Search for updates
> >>> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> >>> 2007-07-01 09:07:15:888 1196 614 AU #############
> >>> 2007-07-01 09:07:15:888 1196 614 AU AU setting next detection timeout to
> >>> 2007-07-01 04:07:15
> >>> 2007-07-01 09:07:20:843 1196 1ec Report REPORT EVENT:
> >>> {C737DB3F-EE37-483E-A4EB-93E1E98880C7} 2007-07-01
> >>> 09:07:15:843+1000 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1
> >>> 8000ffff SelfUpdate Failure Software Synchronization Windows Update
> >>> Client
> >>> failed to detect with error 0x8000ffff.
> >>>
> >>> So something is going wrong when checking for applicability for
> >>> something,
> >>> I
> >>> have no idea what it could be, so here's to hoping you guys can help

>
>

07-17-2007

I spent about an hour and a half on the phone with Microsoft Technical
Support trying to fix this, we went through the log file, etc etc. in the end
the solution was to run an in place upgrade of vista to refresh everything
(you wont lose your data if running an in place upgrade). i opted to just
completely re-install vista (this will involve recovery discs if your vista
install came preinstalled on your system).

"Chris Field" wrote:

> I also get the same error message, along with the same Configuring Updates
> message with every log on. Has there been a fix announced for this?
> If not, how do I go about opening a support request?
>
> Cheers,
> Chris
>
> "PA Bear" wrote:
>
> > Open a free Support Incident. See my previous reply.
> > --
> > ~PA Bear
> >
> > lordy16 wrote:
> > > ok so this makes 3 posts in a row, but i can't find any option to just
> > > edit
> > > previous posts. I thought it might be helpful if I pasted the log from the
> > > CBS.log file as well?
> > >
> > > Here it is:
> > >
> > > 2007-07-01 19:57:06, Info CBS Session:
> > > 29866950:787147651 initialized.
> > > 2007-07-01 19:57:07, Info CBS Appl: detect Parent,
> > > Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374,
> > > Parent:
> > > Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386,
> > > Disposition = 1003, VersionComp: 1, ServiceComp: 1, BuildComp: 1,
> > > DistributionComp: 1, RevisionComp: 1, Exist: 1
> > > 2007-07-01 19:57:07, Info CBS Appl: detectParent
> > > (exact
> > > match): package:
> > > WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374, Parent:
> > > Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386,
> > > parent state: 7
> > > 2007-07-01 19:57:07, Info CBS Appl: detect Parent,
> > > Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374,
> > > disposition state from detectParent: 7
> > > 2007-07-01 19:57:07, Info CBS Appl: Evaluating package
> > > applicability for package
> > > WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374, applicable
> > > state: 7
> > > 2007-07-01 19:57:07, Info CSI
> > > 0000000c@2007/7/1:09:57:07.133 CSI Transaction @0x3393e8 initialized for
> > > deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags
> > > 00000002
> > > and client id [25]"TI5.29866950:787147651:1/"
> > >
> > > 2007-07-01 19:57:07, Info CSI 0000000d Pending
> > > transaction content must be resolved, cannot begin another transaction yet
> > > 2007-07-01 19:57:07, Error CSI 0000000e (F)
> > > E_UNEXPECTED
> > > #113# from Windows::COM::CComponentStore::InternalTransact(.. .)
> > > 2007-07-01 19:57:07, Error CSI
> > > 0000000f@2007/7/1:09:57:07.159 (F)
> > > d:\vistartm\base\wcp\componentstore\com\store.cpp( 3458): Error
> > > E_UNEXPECTED
> > > originated in function Windows::COM::CComponentStore::InternalTransact
> > > expression: ((HRESULT)0x8000FFFFL)
> > > [gle=0x80004005]
> > > 2007-07-01 19:57:16, Error CSI 00000010 (F)
> > > E_UNEXPECTED
> > > #111# from
> > > Windows::ServicingAPI::CCSITransaction::ICSITransa ction_Analyze(Flags = 0,
> > > riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL
> > > 2007-07-01 19:57:16, Error CSI 00000011 (F)
> > > E_UNEXPECTED
> > > #110# from
> > > Windows::ServicingAPI::CCSITransaction_ICSITransac tion::Analyze(flags = 0,
> > > riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppta = ppta)
> > >
> > > 2007-07-01 19:57:16, Info CSI
> > > 00000012@2007/7/1:09:57:16.221 CSI Transaction @0x3393e8 destroyed
> > > 2007-07-01 19:57:16, Info CBS Session:
> > > 29866950:787147651 finalized. Reboot required: no
> > >
> > > I know time stamps are diferent from when i pasted the log from
> > > WindowsUpdate.log but it said the same thing at that point too

> > >
> > > "PA Bear" wrote:
> > >
> > >> Are your time, date and *time zone* settings correct? Do you reside in
> > >> UTC
> > >> +10 time zone?
> > >>
> > >> Did you upgrade to Vista Home Premium? How many GB of RAM does the
> > >> machine
> > >> have?
> > >>
> > >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> > >>
> > >> Customers in the U.S. and Canada can receive technical support from
> > >> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
> > >> for support calls that are associated with security updates. When you
> > >> call,
> > >> clearly state that your problem is related to a Security Update and cite
> > >> the update's KB number (e.g., KB931678).
> > >>
> > >> In other countries, see http://support.microsoft.com/security >
> > >> "No-Charge
> > >> Support...for virus and other security-related" issues in right-hand menu
> > >> for localized contact information.
> > >>
> > >> For more information about how to contact Microsoft for support issues,
> > >> visit the International Support Web site:
> > >> https://support.microsoft.com/common/international.aspx
> > >> --
> > >> ~Robear Dyer (PA Bear)
> > >> MS MVP-Windows (IE, OE, Security, Shell/User)
> > >> AumHa VSOP & Admin; DTS-L.org
> > >>
> > >> lordy16 wrote:
> > >>> I'm running Windows Vista Home Premium and am having trouble with
> > >>> checking
> > >>> for updates via the Windows update app. When i click on check for
> > >>> updates
> > >>> it
> > >>> does what it's doing for about 30 seconds and then comes back with an
> > >>> unexpected error (8000FFFF).
> > >>>
> > >>> I've read through a few other threads on this discussion group and tried
> > >>> a
> > >>> few of the solutions in there (Stopping the windows update service and
> > >>> deleting the SoftwareDistribution folder, restarting and trying again)
> > >>> but
> > >>> it
> > >>> comes up with the same problem.
> > >>>
> > >>> When checking to see the latest updates that were installed to see if
> > >>> one
> > >>> of
> > >>> them could be the problem, I find that the latest update "installed" was
> > >>> Windows Update Software 7.0.6000.734, so I'm assuming that that is the
> > >>> problem. All things indicate that this update was installed correctly,
> > >>> so
> > >>> I
> > >>> don't know why it would not be working.
> > >>>
> > >>> When checking the WindowsUpdate.log file, it has these lines:
> > >>>
> > >>> 2007-07-01 09:07:04:543 1196 57c AU Triggering AU detection through
> > >>> DetectNow API
> > >>> 2007-07-01 09:07:04:543 1196 57c AU Triggering Online detection
> > >>> (interactive) 2007-07-01 09:07:04:543 1196 bc4 AU #############
> > >>> 2007-07-01 09:07:04:543 1196 bc4 AU ## START ## AU: Search for updates
> > >>> 2007-07-01 09:07:04:543 1196 bc4 AU #########
> > >>> 2007-07-01 09:07:04:548 1196 bc4 AU <<## SUBMITTED ## AU: Search for
> > >>> updates
> > >>> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > >>> 2007-07-01 09:07:04:548 1196 1ec Agent *************
> > >>> 2007-07-01 09:07:04:548 1196 1ec Agent ** START ** Agent: Finding
> > >>> updates
> > >>> [CallerId = AutomaticUpdates]
> > >>> 2007-07-01 09:07:04:548 1196 1ec Agent *********
> > >>> 2007-07-01 09:07:04:548 1196 1ec Agent * Online = Yes; Ignore download
> > >>> priority = No
> > >>> 2007-07-01 09:07:04:548 1196 1ec Agent * Criteria = "IsInstalled=0 and
> > >>> DeploymentAction='Installation' or IsPresent=1 and
> > >>> DeploymentAction='Uninstallation' or IsInstalled=1 and
> > >>> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
> > >>> and
> > >>> DeploymentAction='Uninstallation' and RebootRequired=1"
> > >>> 2007-07-01 09:07:04:548 1196 1ec Agent * ServiceID =
> > >>> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > >>> 2007-07-01 09:07:04:548 1196 1ec Setup Checking for agent SelfUpdate
> > >>> 2007-07-01 09:07:04:548 1196 1ec Setup Client version: Core:
> > >>> 7.0.6000.374
> > >>> Aux: 7.0.6000.374
> > >>> 2007-07-01 09:07:04:873 1196 1ec Misc Validating signature for
> > >>> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > >>> 2007-07-01 09:07:04:903 1196 1ec Misc Microsoft signed: Yes
> > >>> 2007-07-01 09:07:05:063 1196 1ec Misc Validating signature for
> > >>> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > >>> 2007-07-01 09:07:05:198 1196 1ec Misc Microsoft signed: Yes
> > >>> 2007-07-01 09:07:05:428 1196 1ec Misc Validating signature for
> > >>> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > >>> 2007-07-01 09:07:05:463 1196 1ec Misc Microsoft signed: Yes
> > >>> 2007-07-01 09:07:05:928 1196 1ec Misc Validating signature for
> > >>> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > >>> 2007-07-01 09:07:05:933 1196 1ec Misc Microsoft signed: Yes
> > >>> 2007-07-01 09:07:05:938 1196 1ec Misc Validating signature for
> > >>> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > >>> 2007-07-01 09:07:05:968 1196 1ec Misc Microsoft signed: Yes
> > >>> 2007-07-01 09:07:06:038 1196 1ec Misc Validating signature for
> > >>> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > >>> 2007-07-01 09:07:06:048 1196 1ec Misc Microsoft signed: Yes
> > >>> 2007-07-01 09:07:06:118 1196 1ec Setup Determining whether a new setup
> > >>> handler needs to be downloaded
> > >>> 2007-07-01 09:07:06:118 1196 1ec Setup SelfUpdate handler is not found.
> > >>> It
> > >>> will be downloaded
> > >>> 2007-07-01 09:07:06:118 1196 1ec Setup Evaluating applicability of setup
> > >>> package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374"
> > >>> 2007-07-01 09:07:15:843 1196 1ec Handler FATAL: UH: 0x8000ffff:
> > >>> EvaluateApplicability failed in CCbs::EvaluateApplicability
> > >>> 2007-07-01 09:07:15:843 1196 1ec Setup WARNING: CBS
> > >>> EvaluateApplicability
> > >>> returned error, error = 0x8000FFFF
> > >>> 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: Applicability evaluation
> > >>> for
> > >>> setup package
> > >>> "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" failed,
> > >>> error = 0x8000FFFF
> > >>> 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: SelfUpdate check failed,
> > >>> err
> > >>> =
> > >>> 0x8000FFFF
> > >>> 2007-07-01 09:07:15:843 1196 1ec Agent * WARNING: Skipping scan,
> > >>> self-update check returned 0x8000FFFF
> > >>> 2007-07-01 09:07:15:888 1196 1ec Agent * WARNING: Exit code =
> > >>> 0x8000FFFF
> > >>> 2007-07-01 09:07:15:888 1196 1ec Agent *********
> > >>> 2007-07-01 09:07:15:888 1196 1ec Agent ** END ** Agent: Finding
> > >>> updates
> > >>> [CallerId = AutomaticUpdates]
> > >>> 2007-07-01 09:07:15:888 1196 1ec Agent *************
> > >>> 2007-07-01 09:07:15:888 1196 1ec Agent WARNING: WU client failed
> > >>> Searching
> > >>> for update with error 0x8000ffff
> > >>> 2007-07-01 09:07:15:888 1196 614 AU >>## RESUMED ## AU: Search for
> > >>> updates
> > >>> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > >>> 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Search callback failed,
> > >>> result = 0x8000FFFF
> > >>> 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Failed to find updates
> > >>> with
> > >>> error code 8000FFFF
> > >>> 2007-07-01 09:07:15:888 1196 614 AU #########
> > >>> 2007-07-01 09:07:15:888 1196 614 AU ## END ## AU: Search for updates
> > >>> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > >>> 2007-07-01 09:07:15:888 1196 614 AU #############
> > >>> 2007-07-01 09:07:15:888 1196 614 AU AU setting next detection timeout to
> > >>> 2007-07-01 04:07:15
> > >>> 2007-07-01 09:07:20:843 1196 1ec Report REPORT EVENT:
> > >>> {C737DB3F-EE37-483E-A4EB-93E1E98880C7} 2007-07-01
> > >>> 09:07:15:843+1000 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1
> > >>> 8000ffff SelfUpdate Failure Software Synchronization Windows Update
> > >>> Client
> > >>> failed to detect with error 0x8000ffff.
> > >>>
> > >>> So something is going wrong when checking for applicability for
> > >>> something,
> > >>> I
> > >>> have no idea what it could be, so here's to hoping you guys can help

> >
> >

07-17-2007

I ended up doing an in place upgrade

My "Turn Windows Features On/Off" was
totally empty, and the suggested MS fix (as in the KB) for that didn't do a
thing to help me. I read a few posts on the net saying to do an upgrade to
fix it, so I thought I may as well. I have a lot of apps installed and didn't
fancy re-installing them.

If it happens again though, I'll probably do a fresh install

(here's
hoping SP1 brings some stability).

"lordy16" wrote:

> I spent about an hour and a half on the phone with Microsoft Technical
> Support trying to fix this, we went through the log file, etc etc. in the end
> the solution was to run an in place upgrade of vista to refresh everything
> (you wont lose your data if running an in place upgrade). i opted to just
> completely re-install vista (this will involve recovery discs if your vista
> install came preinstalled on your system).
>
> "Chris Field" wrote:
>
> > I also get the same error message, along with the same Configuring Updates
> > message with every log on. Has there been a fix announced for this?
> > If not, how do I go about opening a support request?
> >
> > Cheers,
> > Chris
> >
> > "PA Bear" wrote:
> >
> > > Open a free Support Incident. See my previous reply.
> > > --
> > > ~PA Bear
> > >
> > > lordy16 wrote:
> > > > ok so this makes 3 posts in a row, but i can't find any option to just
> > > > edit
> > > > previous posts. I thought it might be helpful if I pasted the log from the
> > > > CBS.log file as well?
> > > >
> > > > Here it is:
> > > >
> > > > 2007-07-01 19:57:06, Info CBS Session:
> > > > 29866950:787147651 initialized.
> > > > 2007-07-01 19:57:07, Info CBS Appl: detect Parent,
> > > > Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374,
> > > > Parent:
> > > > Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386,
> > > > Disposition = 1003, VersionComp: 1, ServiceComp: 1, BuildComp: 1,
> > > > DistributionComp: 1, RevisionComp: 1, Exist: 1
> > > > 2007-07-01 19:57:07, Info CBS Appl: detectParent
> > > > (exact
> > > > match): package:
> > > > WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374, Parent:
> > > > Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386,
> > > > parent state: 7
> > > > 2007-07-01 19:57:07, Info CBS Appl: detect Parent,
> > > > Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374,
> > > > disposition state from detectParent: 7
> > > > 2007-07-01 19:57:07, Info CBS Appl: Evaluating package
> > > > applicability for package
> > > > WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374, applicable
> > > > state: 7
> > > > 2007-07-01 19:57:07, Info CSI
> > > > 0000000c@2007/7/1:09:57:07.133 CSI Transaction @0x3393e8 initialized for
> > > > deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags
> > > > 00000002
> > > > and client id [25]"TI5.29866950:787147651:1/"
> > > >
> > > > 2007-07-01 19:57:07, Info CSI 0000000d Pending
> > > > transaction content must be resolved, cannot begin another transaction yet
> > > > 2007-07-01 19:57:07, Error CSI 0000000e (F)
> > > > E_UNEXPECTED
> > > > #113# from Windows::COM::CComponentStore::InternalTransact(.. .)
> > > > 2007-07-01 19:57:07, Error CSI
> > > > 0000000f@2007/7/1:09:57:07.159 (F)
> > > > d:\vistartm\base\wcp\componentstore\com\store.cpp( 3458): Error
> > > > E_UNEXPECTED
> > > > originated in function Windows::COM::CComponentStore::InternalTransact
> > > > expression: ((HRESULT)0x8000FFFFL)
> > > > [gle=0x80004005]
> > > > 2007-07-01 19:57:16, Error CSI 00000010 (F)
> > > > E_UNEXPECTED
> > > > #111# from
> > > > Windows::ServicingAPI::CCSITransaction::ICSITransa ction_Analyze(Flags = 0,
> > > > riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL
> > > > 2007-07-01 19:57:16, Error CSI 00000011 (F)
> > > > E_UNEXPECTED
> > > > #110# from
> > > > Windows::ServicingAPI::CCSITransaction_ICSITransac tion::Analyze(flags = 0,
> > > > riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppta = ppta)
> > > >
> > > > 2007-07-01 19:57:16, Info CSI
> > > > 00000012@2007/7/1:09:57:16.221 CSI Transaction @0x3393e8 destroyed
> > > > 2007-07-01 19:57:16, Info CBS Session:
> > > > 29866950:787147651 finalized. Reboot required: no
> > > >
> > > > I know time stamps are diferent from when i pasted the log from
> > > > WindowsUpdate.log but it said the same thing at that point too

> > > >
> > > > "PA Bear" wrote:
> > > >
> > > >> Are your time, date and *time zone* settings correct? Do you reside in
> > > >> UTC
> > > >> +10 time zone?
> > > >>
> > > >> Did you upgrade to Vista Home Premium? How many GB of RAM does the
> > > >> machine
> > > >> have?
> > > >>
> > > >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> > > >>
> > > >> Customers in the U.S. and Canada can receive technical support from
> > > >> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
> > > >> for support calls that are associated with security updates. When you
> > > >> call,
> > > >> clearly state that your problem is related to a Security Update and cite
> > > >> the update's KB number (e.g., KB931678).
> > > >>
> > > >> In other countries, see http://support.microsoft.com/security >
> > > >> "No-Charge
> > > >> Support...for virus and other security-related" issues in right-hand menu
> > > >> for localized contact information.
> > > >>
> > > >> For more information about how to contact Microsoft for support issues,
> > > >> visit the International Support Web site:
> > > >> https://support.microsoft.com/common/international.aspx
> > > >> --
> > > >> ~Robear Dyer (PA Bear)
> > > >> MS MVP-Windows (IE, OE, Security, Shell/User)
> > > >> AumHa VSOP & Admin; DTS-L.org
> > > >>
> > > >> lordy16 wrote:
> > > >>> I'm running Windows Vista Home Premium and am having trouble with
> > > >>> checking
> > > >>> for updates via the Windows update app. When i click on check for
> > > >>> updates
> > > >>> it
> > > >>> does what it's doing for about 30 seconds and then comes back with an
> > > >>> unexpected error (8000FFFF).
> > > >>>
> > > >>> I've read through a few other threads on this discussion group and tried
> > > >>> a
> > > >>> few of the solutions in there (Stopping the windows update service and
> > > >>> deleting the SoftwareDistribution folder, restarting and trying again)
> > > >>> but
> > > >>> it
> > > >>> comes up with the same problem.
> > > >>>
> > > >>> When checking to see the latest updates that were installed to see if
> > > >>> one
> > > >>> of
> > > >>> them could be the problem, I find that the latest update "installed" was
> > > >>> Windows Update Software 7.0.6000.734, so I'm assuming that that is the
> > > >>> problem. All things indicate that this update was installed correctly,
> > > >>> so
> > > >>> I
> > > >>> don't know why it would not be working.
> > > >>>
> > > >>> When checking the WindowsUpdate.log file, it has these lines:
> > > >>>
> > > >>> 2007-07-01 09:07:04:543 1196 57c AU Triggering AU detection through
> > > >>> DetectNow API
> > > >>> 2007-07-01 09:07:04:543 1196 57c AU Triggering Online detection
> > > >>> (interactive) 2007-07-01 09:07:04:543 1196 bc4 AU #############
> > > >>> 2007-07-01 09:07:04:543 1196 bc4 AU ## START ## AU: Search for updates
> > > >>> 2007-07-01 09:07:04:543 1196 bc4 AU #########
> > > >>> 2007-07-01 09:07:04:548 1196 bc4 AU <<## SUBMITTED ## AU: Search for
> > > >>> updates
> > > >>> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > > >>> 2007-07-01 09:07:04:548 1196 1ec Agent *************
> > > >>> 2007-07-01 09:07:04:548 1196 1ec Agent ** START ** Agent: Finding
> > > >>> updates
> > > >>> [CallerId = AutomaticUpdates]
> > > >>> 2007-07-01 09:07:04:548 1196 1ec Agent *********
> > > >>> 2007-07-01 09:07:04:548 1196 1ec Agent * Online = Yes; Ignore download
> > > >>> priority = No
> > > >>> 2007-07-01 09:07:04:548 1196 1ec Agent * Criteria = "IsInstalled=0 and
> > > >>> DeploymentAction='Installation' or IsPresent=1 and
> > > >>> DeploymentAction='Uninstallation' or IsInstalled=1 and
> > > >>> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
> > > >>> and
> > > >>> DeploymentAction='Uninstallation' and RebootRequired=1"
> > > >>> 2007-07-01 09:07:04:548 1196 1ec Agent * ServiceID =
> > > >>> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > > >>> 2007-07-01 09:07:04:548 1196 1ec Setup Checking for agent SelfUpdate
> > > >>> 2007-07-01 09:07:04:548 1196 1ec Setup Client version: Core:
> > > >>> 7.0.6000.374
> > > >>> Aux: 7.0.6000.374
> > > >>> 2007-07-01 09:07:04:873 1196 1ec Misc Validating signature for
> > > >>> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > > >>> 2007-07-01 09:07:04:903 1196 1ec Misc Microsoft signed: Yes
> > > >>> 2007-07-01 09:07:05:063 1196 1ec Misc Validating signature for
> > > >>> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > > >>> 2007-07-01 09:07:05:198 1196 1ec Misc Microsoft signed: Yes
> > > >>> 2007-07-01 09:07:05:428 1196 1ec Misc Validating signature for
> > > >>> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > > >>> 2007-07-01 09:07:05:463 1196 1ec Misc Microsoft signed: Yes
> > > >>> 2007-07-01 09:07:05:928 1196 1ec Misc Validating signature for
> > > >>> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > > >>> 2007-07-01 09:07:05:933 1196 1ec Misc Microsoft signed: Yes
> > > >>> 2007-07-01 09:07:05:938 1196 1ec Misc Validating signature for
> > > >>> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > > >>> 2007-07-01 09:07:05:968 1196 1ec Misc Microsoft signed: Yes
> > > >>> 2007-07-01 09:07:06:038 1196 1ec Misc Validating signature for
> > > >>> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > > >>> 2007-07-01 09:07:06:048 1196 1ec Misc Microsoft signed: Yes
> > > >>> 2007-07-01 09:07:06:118 1196 1ec Setup Determining whether a new setup
> > > >>> handler needs to be downloaded
> > > >>> 2007-07-01 09:07:06:118 1196 1ec Setup SelfUpdate handler is not found.
> > > >>> It
> > > >>> will be downloaded
> > > >>> 2007-07-01 09:07:06:118 1196 1ec Setup Evaluating applicability of setup
> > > >>> package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374"
> > > >>> 2007-07-01 09:07:15:843 1196 1ec Handler FATAL: UH: 0x8000ffff:
> > > >>> EvaluateApplicability failed in CCbs::EvaluateApplicability
> > > >>> 2007-07-01 09:07:15:843 1196 1ec Setup WARNING: CBS
> > > >>> EvaluateApplicability
> > > >>> returned error, error = 0x8000FFFF
> > > >>> 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: Applicability evaluation
> > > >>> for
> > > >>> setup package
> > > >>> "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" failed,
> > > >>> error = 0x8000FFFF
> > > >>> 2007-07-01 09:07:15:843 1196 1ec Setup FATAL: SelfUpdate check failed,
> > > >>> err
> > > >>> =
> > > >>> 0x8000FFFF
> > > >>> 2007-07-01 09:07:15:843 1196 1ec Agent * WARNING: Skipping scan,
> > > >>> self-update check returned 0x8000FFFF
> > > >>> 2007-07-01 09:07:15:888 1196 1ec Agent * WARNING: Exit code =
> > > >>> 0x8000FFFF
> > > >>> 2007-07-01 09:07:15:888 1196 1ec Agent *********
> > > >>> 2007-07-01 09:07:15:888 1196 1ec Agent ** END ** Agent: Finding
> > > >>> updates
> > > >>> [CallerId = AutomaticUpdates]
> > > >>> 2007-07-01 09:07:15:888 1196 1ec Agent *************
> > > >>> 2007-07-01 09:07:15:888 1196 1ec Agent WARNING: WU client failed
> > > >>> Searching
> > > >>> for update with error 0x8000ffff
> > > >>> 2007-07-01 09:07:15:888 1196 614 AU >>## RESUMED ## AU: Search for
> > > >>> updates
> > > >>> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > > >>> 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Search callback failed,
> > > >>> result = 0x8000FFFF
> > > >>> 2007-07-01 09:07:15:888 1196 614 AU # WARNING: Failed to find updates
> > > >>> with
> > > >>> error code 8000FFFF
> > > >>> 2007-07-01 09:07:15:888 1196 614 AU #########
> > > >>> 2007-07-01 09:07:15:888 1196 614 AU ## END ## AU: Search for updates
> > > >>> [CallId = {3B8A17EB-3297-4618-9E72-11D90B46F372}]
> > > >>> 2007-07-01 09:07:15:888 1196 614 AU #############
> > > >>> 2007-07-01 09:07:15:888 1196 614 AU AU setting next detection timeout to
> > > >>> 2007-07-01 04:07:15
> > > >>> 2007-07-01 09:07:20:843 1196 1ec Report REPORT EVENT:
> > > >>> {C737DB3F-EE37-483E-A4EB-93E1E98880C7} 2007-07-01
> > > >>> 09:07:15:843+1000 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1
> > > >>> 8000ffff SelfUpdate Failure Software Synchronization Windows Update
> > > >>> Client
> > > >>> failed to detect with error 0x8000ffff.
> > > >>>
> > > >>> So something is going wrong when checking for applicability for
> > > >>> something,
> > > >>> I
> > > >>> have no idea what it could be, so here's to hoping you guys can help

> > >
> > >

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