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uninstall ascentive performance center

 
 
maeve
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Posts: n/a

 
      10-05-2008
Hi, I have been trying to uninstall this program. I have uninstalled it from
programs and features in control panel but it is still there. I also get a
message that it wants to start up. I have unticked it from start up but it
still wants to open. I tried search and destroy and ccleaner but it is
still there, How do I get rid of it from my system? I have Vista Home
premium. Thanks

 
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Mick Murphy
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      10-05-2008
Download, install and update Malwarebytes, and update your Spybot Search &
destroy and your Anti-virus.
Then go into Safe Mode, and scan your system for the rogue Malware.
Use Malwarebytes 1st.

All info below re Program downloading, and getting into Safe mode.


http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important re: Safe Mode
If you happen to find a problem that you can’t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.

--
Mad Mike


"maeve" wrote:

> Hi, I have been trying to uninstall this program. I have uninstalled it from
> programs and features in control panel but it is still there. I also get a
> message that it wants to start up. I have unticked it from start up but it
> still wants to open. I tried search and destroy and ccleaner but it is
> still there, How do I get rid of it from my system? I have Vista Home
> premium. Thanks
>

 
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Malke
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Posts: n/a

 
      10-05-2008
maeve wrote:

> Hi, I have been trying to uninstall this program. I have uninstalled it
> from
> programs and features in control panel but it is still there. I also get
> a
> message that it wants to start up. I have unticked it from start up but
> it
> still wants to open. I tried search and destroy and ccleaner but it is
> still there, How do I get rid of it from my system? I have Vista Home
> premium. Thanks


At this point, get guided help from one of the specialty forums listed
below.

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

http://aumha.org/downloads/hijackthis.zip
http://aumha.net/ - Click on the HijackThis forum. Read the announcement and
the stickies *first*.
http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/...splay.php?f=25
http://www.geekstogo.com/forum/Malwa..._Here-f37.html
http://www.malwarebytes.org/forums/i...hp?showforum=7
http://gladiator-antivirus.com/forum...?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/
http://www.thespykiller.co.uk/index.php?board=3.0
http://forums.subratam.org/index.php?showforum=7

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

 
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maeve
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Posts: n/a

 
      10-05-2008
Hi Mick, Thanks for this information, I will do as you suggest. I had a
free trial with Norton and after uninstalling I went to AVG free and am
using the windows firewall. Hope I have done the right thing! I try to use
freeware to save costs. Thanks again.


"Mick Murphy" <> wrote in message
news:640CC7B0-2335-4998-B292-...
> Download, install and update Malwarebytes, and update your Spybot Search &
> destroy and your Anti-virus.
> Then go into Safe Mode, and scan your system for the rogue Malware.
> Use Malwarebytes 1st.
>
> All info below re Program downloading, and getting into Safe mode.
>
>
> http://www.spybot.info/en/index.html
>
> Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
> Download, install, update, and immunize your System with it.
> Then SCAN with it.
> Update it, and scan your System once a fortnight.
>
> http://www.malwarebytes.org/mbam.php
>
> Malwarebytes is as the name says, a Malware Remover!
> For the Free version scroll down their page to either download from
> Download.com, or Major Geeks.com
>
> Download, install, and update.
>
> Important re: Safe Mode
> If you happen to find a problem that you can’t uninstall / delete, reboot
> the computer, and go into Safe Mode.
> To get into Safe mode, tap F8 right at Power On / Startup, and use UP
> arrow
> key to get to Safe Mode from list of options, then hit ENTER.
> RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
> while in Safe Mode.
>
> --
> Mad Mike
>
>
> "maeve" wrote:
>
>> Hi, I have been trying to uninstall this program. I have uninstalled it
>> from
>> programs and features in control panel but it is still there. I also get
>> a
>> message that it wants to start up. I have unticked it from start up but
>> it
>> still wants to open. I tried search and destroy and ccleaner but it is
>> still there, How do I get rid of it from my system? I have Vista Home
>> premium. Thanks
>>


 
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maeve
Guest
Posts: n/a

 
      10-06-2008
Hi, Thanks all is well now, very happy with the results.

"Mick Murphy" <> wrote in message
news:640CC7B0-2335-4998-B292-...
> Download, install and update Malwarebytes, and update your Spybot Search &
> destroy and your Anti-virus.
> Then go into Safe Mode, and scan your system for the rogue Malware.
> Use Malwarebytes 1st.
>
> All info below re Program downloading, and getting into Safe mode.
>
>
> http://www.spybot.info/en/index.html
>
> Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
> Download, install, update, and immunize your System with it.
> Then SCAN with it.
> Update it, and scan your System once a fortnight.
>
> http://www.malwarebytes.org/mbam.php
>
> Malwarebytes is as the name says, a Malware Remover!
> For the Free version scroll down their page to either download from
> Download.com, or Major Geeks.com
>
> Download, install, and update.
>
> Important re: Safe Mode
> If you happen to find a problem that you can’t uninstall / delete, reboot
> the computer, and go into Safe Mode.
> To get into Safe mode, tap F8 right at Power On / Startup, and use UP
> arrow
> key to get to Safe Mode from list of options, then hit ENTER.
> RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
> while in Safe Mode.
>
> --
> Mad Mike
>
>
> "maeve" wrote:
>
>> Hi, I have been trying to uninstall this program. I have uninstalled it
>> from
>> programs and features in control panel but it is still there. I also get
>> a
>> message that it wants to start up. I have unticked it from start up but
>> it
>> still wants to open. I tried search and destroy and ccleaner but it is
>> still there, How do I get rid of it from my system? I have Vista Home
>> premium. Thanks
>>


 
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bluerain
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Posts: n/a

 
      10-06-2008

Which specific program are you trying to uninstall? Ascentive's sit
has specific instructions on how to uninstall each of their programs
'Removing Software from your Computer
(http://www.ascentive.com/support/new...s_remove.phtml
'User Manuals and Step-by-step Guides
(http://www.ascentive.com/support/new/manuals.phtml

Hope this helps

--
bluerain
 
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