Uninstall problems not fully answered

I need help and have searched and have not found a thread that provided a
sufficient answer. I am using a 4 month old laptop running a preloaded,
fully updated Vista Home Premium OS. I am the only one who uses the computer
and by neccesity (and choice), I am the Administrator.

My problem is this - I have installed multiple programs, CA antivirus, trial
versions of MS Office 2007 and Adobe CS3 and others (all Vista compatible)
and cannot uninstall these programs. In fact, the uninstall method via the
control panel>programs>programs and features (uninstall) does not allow me
uninstall these, yet does allow me to uninstall some other programs. In
other words, the programs populate the list, but do not give me the option of
changing or uninstalling *certain* programs. Why???

In regards to the CA antivirus, I went to manually delete it's folders and
was able to delete some folders, but was restricted from deleting others with
the message saying I do not have permission. Now, I cannot install the
Antivirus of my choice because it first requires the removal of CA and the
current files are incomplete. The same goes for MS Office 2007 (I want a
less comprehensive package and need to delete the trial software first). I
could reinstall the CA to fix the removed folders, but why am I forced keep
what I don't want. Why am I not fully in control of my own computer??? I am
worried that the solution may require registry changes and I do not feel
comfortable messing that up. I have done nothing but download the programs
in question.

Any solutions or suggestions? Thanks.

--
Steve

Enable the true Administrator account and then begin again. Look in each
application's folders for an uninstall program to bypass Control Panel, if
necessary. Then disable the Admin account and use your user account with
admin rights again.


"sbmmm" <> wrote in message
news:BDC3A644-08B6-4B4E-9D9D-...
>I need help and have searched and have not found a thread that provided a
> sufficient answer. I am using a 4 month old laptop running a preloaded,
> fully updated Vista Home Premium OS. I am the only one who uses the
> computer
> and by neccesity (and choice), I am the Administrator.
>
> My problem is this - I have installed multiple programs, CA antivirus,
> trial
> versions of MS Office 2007 and Adobe CS3 and others (all Vista compatible)
> and cannot uninstall these programs. In fact, the uninstall method via
> the
> control panel>programs>programs and features (uninstall) does not allow me
> uninstall these, yet does allow me to uninstall some other programs. In
> other words, the programs populate the list, but do not give me the option
> of
> changing or uninstalling *certain* programs. Why???
>
> In regards to the CA antivirus, I went to manually delete it's folders and
> was able to delete some folders, but was restricted from deleting others
> with
> the message saying I do not have permission. Now, I cannot install the
> Antivirus of my choice because it first requires the removal of CA and the
> current files are incomplete. The same goes for MS Office 2007 (I want a
> less comprehensive package and need to delete the trial software first).
> I
> could reinstall the CA to fix the removed folders, but why am I forced
> keep
> what I don't want. Why am I not fully in control of my own computer??? I
> am
> worried that the solution may require registry changes and I do not feel
> comfortable messing that up. I have done nothing but download the
> programs
> in question.
>
> Any solutions or suggestions? Thanks.
>
> --
> Steve

"True" Admin account? I have never been anything but the Administrator on
this computer. I do not have another user account assigned on the computer,
ie, Guest, etc. It states next to my Picture icon my name and
"Administrator." What am I missing?

Thanks,
--
Steve


"John" wrote:

> Enable the true Administrator account and then begin again. Look in each
> application's folders for an uninstall program to bypass Control Panel, if
> necessary. Then disable the Admin account and use your user account with
> admin rights again.
>
>
> "sbmmm" <> wrote in message
> news:BDC3A644-08B6-4B4E-9D9D-...
> >I need help and have searched and have not found a thread that provided a
> > sufficient answer. I am using a 4 month old laptop running a preloaded,
> > fully updated Vista Home Premium OS. I am the only one who uses the
> > computer
> > and by neccesity (and choice), I am the Administrator.
> >
> > My problem is this - I have installed multiple programs, CA antivirus,
> > trial
> > versions of MS Office 2007 and Adobe CS3 and others (all Vista compatible)
> > and cannot uninstall these programs. In fact, the uninstall method via
> > the
> > control panel>programs>programs and features (uninstall) does not allow me
> > uninstall these, yet does allow me to uninstall some other programs. In
> > other words, the programs populate the list, but do not give me the option
> > of
> > changing or uninstalling *certain* programs. Why???
> >
> > In regards to the CA antivirus, I went to manually delete it's folders and
> > was able to delete some folders, but was restricted from deleting others
> > with
> > the message saying I do not have permission. Now, I cannot install the
> > Antivirus of my choice because it first requires the removal of CA and the
> > current files are incomplete. The same goes for MS Office 2007 (I want a
> > less comprehensive package and need to delete the trial software first).
> > I
> > could reinstall the CA to fix the removed folders, but why am I forced
> > keep
> > what I don't want. Why am I not fully in control of my own computer??? I
> > am
> > worried that the solution may require registry changes and I do not feel
> > comfortable messing that up. I have done nothing but download the
> > programs
> > in question.
> >
> > Any solutions or suggestions? Thanks.
> >
> > --
> > Steve
>
>
>

Interesting - Usually there are two options to uninstall a program 1. Select
a program (highlight) and the uninstall option appears in the top menu bar
or 2. Right click the program for an uninstall option.

In either case you should be presented with "Continue" dialogue box. As
Administrator you are presented the "Continue" box but not, in addition, a
request for "Adminstrative Credentials" which would be requested of a
"Standard User".

A cursory chek of the Knowledge database di not "reveal" any answers.

"sbmmm" <> wrote in message
news:BDC3A644-08B6-4B4E-9D9D-...
>I need help and have searched and have not found a thread that provided a
> sufficient answer. I am using a 4 month old laptop running a preloaded,
> fully updated Vista Home Premium OS. I am the only one who uses the
> computer
> and by neccesity (and choice), I am the Administrator.
>
> My problem is this - I have installed multiple programs, CA antivirus,
> trial
> versions of MS Office 2007 and Adobe CS3 and others (all Vista compatible)
> and cannot uninstall these programs. In fact, the uninstall method via
> the
> control panel>programs>programs and features (uninstall) does not allow me
> uninstall these, yet does allow me to uninstall some other programs. In
> other words, the programs populate the list, but do not give me the option
> of
> changing or uninstalling *certain* programs. Why???
>
> In regards to the CA antivirus, I went to manually delete it's folders and
> was able to delete some folders, but was restricted from deleting others
> with
> the message saying I do not have permission. Now, I cannot install the
> Antivirus of my choice because it first requires the removal of CA and the
> current files are incomplete. The same goes for MS Office 2007 (I want a
> less comprehensive package and need to delete the trial software first).
> I
> could reinstall the CA to fix the removed folders, but why am I forced
> keep
> what I don't want. Why am I not fully in control of my own computer??? I
> am
> worried that the solution may require registry changes and I do not feel
> comfortable messing that up. I have done nothing but download the
> programs
> in question.
>
> Any solutions or suggestions? Thanks.
>
> --
> Steve

I'm not sure what you're suggesting or saying. What I will clarify is that
the two points to which you refer "should" work, but in my case do not.

---
Steve


"AJR" wrote:

> Interesting - Usually there are two options to uninstall a program 1. Select
> a program (highlight) and the uninstall option appears in the top menu bar
> or 2. Right click the program for an uninstall option.
>
> In either case you should be presented with "Continue" dialogue box. As
> Administrator you are presented the "Continue" box but not, in addition, a
> request for "Adminstrative Credentials" which would be requested of a
> "Standard User".
>
> A cursory chek of the Knowledge database di not "reveal" any answers.

In Vista there are two "Administrators". One is a user with Administrator
rights, the other is the old Administrator as we all knew and loved.

The Old Administrator account is disabled by default so you, as a user, get
to appoint yourself administrator powers. But those powers are still not up
to the real Administrator's powers.

to activte the real Administrator account, run gpedit.msc. Navigate to Local
Comp Policy---Comp Configuration-- Windows Settings---Security
settings--local policies--security settings... enable the Administrator
account


"John" <> wrote in message
news:%...
> Enable the true Administrator account and then begin again. Look in each
> application's folders for an uninstall program to bypass Control Panel, if
> necessary. Then disable the Admin account and use your user account with
> admin rights again.
>
>
> "sbmmm" <> wrote in message
> news:BDC3A644-08B6-4B4E-9D9D-...
>>I need help and have searched and have not found a thread that provided a
>> sufficient answer. I am using a 4 month old laptop running a preloaded,
>> fully updated Vista Home Premium OS. I am the only one who uses the
>> computer
>> and by neccesity (and choice), I am the Administrator.
>>
>> My problem is this - I have installed multiple programs, CA antivirus,
>> trial
>> versions of MS Office 2007 and Adobe CS3 and others (all Vista
>> compatible)
>> and cannot uninstall these programs. In fact, the uninstall method via
>> the
>> control panel>programs>programs and features (uninstall) does not allow
>> me
>> uninstall these, yet does allow me to uninstall some other programs. In
>> other words, the programs populate the list, but do not give me the
>> option of
>> changing or uninstalling *certain* programs. Why???
>>
>> In regards to the CA antivirus, I went to manually delete it's folders
>> and
>> was able to delete some folders, but was restricted from deleting others
>> with
>> the message saying I do not have permission. Now, I cannot install the
>> Antivirus of my choice because it first requires the removal of CA and
>> the
>> current files are incomplete. The same goes for MS Office 2007 (I want a
>> less comprehensive package and need to delete the trial software first).
>> I
>> could reinstall the CA to fix the removed folders, but why am I forced
>> keep
>> what I don't want. Why am I not fully in control of my own computer???
>> I am
>> worried that the solution may require registry changes and I do not feel
>> comfortable messing that up. I have done nothing but download the
>> programs
>> in question.
>>
>> Any solutions or suggestions? Thanks.
>>
>> --
>> Steve
>
>

I can't get gpedit.msc to run.

"John" wrote:

> In Vista there are two "Administrators". One is a user with Administrator
> rights, the other is the old Administrator as we all knew and loved.
>
> The Old Administrator account is disabled by default so you, as a user, get
> to appoint yourself administrator powers. But those powers are still not up
> to the real Administrator's powers.
>
> to activte the real Administrator account, run gpedit.msc. Navigate to Local
> Comp Policy---Comp Configuration-- Windows Settings---Security
> settings--local policies--security settings... enable the Administrator
> account
>
>
> "John" <> wrote in message
> news:%...
> > Enable the true Administrator account and then begin again. Look in each
> > application's folders for an uninstall program to bypass Control Panel, if
> > necessary. Then disable the Admin account and use your user account with
> > admin rights again.
> >
> >
> > "sbmmm" <> wrote in message
> > news:BDC3A644-08B6-4B4E-9D9D-...
> >>I need help and have searched and have not found a thread that provided a
> >> sufficient answer. I am using a 4 month old laptop running a preloaded,
> >> fully updated Vista Home Premium OS. I am the only one who uses the
> >> computer
> >> and by neccesity (and choice), I am the Administrator.
> >>
> >> My problem is this - I have installed multiple programs, CA antivirus,
> >> trial
> >> versions of MS Office 2007 and Adobe CS3 and others (all Vista
> >> compatible)
> >> and cannot uninstall these programs. In fact, the uninstall method via
> >> the
> >> control panel>programs>programs and features (uninstall) does not allow
> >> me
> >> uninstall these, yet does allow me to uninstall some other programs. In
> >> other words, the programs populate the list, but do not give me the
> >> option of
> >> changing or uninstalling *certain* programs. Why???
> >>
> >> In regards to the CA antivirus, I went to manually delete it's folders
> >> and
> >> was able to delete some folders, but was restricted from deleting others
> >> with
> >> the message saying I do not have permission. Now, I cannot install the
> >> Antivirus of my choice because it first requires the removal of CA and
> >> the
> >> current files are incomplete. The same goes for MS Office 2007 (I want a
> >> less comprehensive package and need to delete the trial software first).
> >> I
> >> could reinstall the CA to fix the removed folders, but why am I forced
> >> keep
> >> what I don't want. Why am I not fully in control of my own computer???
> >> I am
> >> worried that the solution may require registry changes and I do not feel
> >> comfortable messing that up. I have done nothing but download the
> >> programs
> >> in question.
> >>
> >> Any solutions or suggestions? Thanks.
> >>
> >> --
> >> Steve
> >
> >
>
>
>

Hi,

That snapin is only available in Business, Enterprise, and Ultimate. If you
are running Home Basic or Premium, it will not exist.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"black cobra" <black > wrote in message
news39AAFB9-D292-4AF0-BCA6-...
>I can't get gpedit.msc to run.
>
> "John" wrote:
>
>> In Vista there are two "Administrators". One is a user with Administrator
>> rights, the other is the old Administrator as we all knew and loved.
>>
>> The Old Administrator account is disabled by default so you, as a user,
>> get
>> to appoint yourself administrator powers. But those powers are still not
>> up
>> to the real Administrator's powers.
>>
>> to activte the real Administrator account, run gpedit.msc. Navigate to
>> Local
>> Comp Policy---Comp Configuration-- Windows Settings---Security
>> settings--local policies--security settings... enable the Administrator
>> account
>>
>>
>> "John" <> wrote in message
>> news:%...
>> > Enable the true Administrator account and then begin again. Look in
>> > each
>> > application's folders for an uninstall program to bypass Control Panel,
>> > if
>> > necessary. Then disable the Admin account and use your user account
>> > with
>> > admin rights again.
>> >
>> >
>> > "sbmmm" <> wrote in message
>> > news:BDC3A644-08B6-4B4E-9D9D-...
>> >>I need help and have searched and have not found a thread that provided
>> >>a
>> >> sufficient answer. I am using a 4 month old laptop running a
>> >> preloaded,
>> >> fully updated Vista Home Premium OS. I am the only one who uses the
>> >> computer
>> >> and by neccesity (and choice), I am the Administrator.
>> >>
>> >> My problem is this - I have installed multiple programs, CA antivirus,
>> >> trial
>> >> versions of MS Office 2007 and Adobe CS3 and others (all Vista
>> >> compatible)
>> >> and cannot uninstall these programs. In fact, the uninstall method
>> >> via
>> >> the
>> >> control panel>programs>programs and features (uninstall) does not
>> >> allow
>> >> me
>> >> uninstall these, yet does allow me to uninstall some other programs.
>> >> In
>> >> other words, the programs populate the list, but do not give me the
>> >> option of
>> >> changing or uninstalling *certain* programs. Why???
>> >>
>> >> In regards to the CA antivirus, I went to manually delete it's folders
>> >> and
>> >> was able to delete some folders, but was restricted from deleting
>> >> others
>> >> with
>> >> the message saying I do not have permission. Now, I cannot install
>> >> the
>> >> Antivirus of my choice because it first requires the removal of CA and
>> >> the
>> >> current files are incomplete. The same goes for MS Office 2007 (I
>> >> want a
>> >> less comprehensive package and need to delete the trial software
>> >> first).
>> >> I
>> >> could reinstall the CA to fix the removed folders, but why am I forced
>> >> keep
>> >> what I don't want. Why am I not fully in control of my own
>> >> computer???
>> >> I am
>> >> worried that the solution may require registry changes and I do not
>> >> feel
>> >> comfortable messing that up. I have done nothing but download the
>> >> programs
>> >> in question.
>> >>
>> >> Any solutions or suggestions? Thanks.
>> >>
>> >> --
>> >> Steve
>> >
>> >
>>
>>
>>

I don't think the Home versions have it.



"black cobra" <black > wrote in message
news39AAFB9-D292-4AF0-BCA6-...
> I can't get gpedit.msc to run.
>
> "John" wrote:
>
>> In Vista there are two "Administrators". One is a user with Administrator
>> rights, the other is the old Administrator as we all knew and loved.
>>
>> The Old Administrator account is disabled by default so you, as a user,
>> get
>> to appoint yourself administrator powers. But those powers are still not
>> up
>> to the real Administrator's powers.
>>
>> to activte the real Administrator account, run gpedit.msc. Navigate to
>> Local
>> Comp Policy---Comp Configuration-- Windows Settings---Security
>> settings--local policies--security settings... enable the Administrator
>> account
>>
>>
>> "John" <> wrote in message
>> news:%...
>> > Enable the true Administrator account and then begin again. Look in
>> > each
>> > application's folders for an uninstall program to bypass Control Panel,
>> > if
>> > necessary. Then disable the Admin account and use your user account
>> > with
>> > admin rights again.
>> >
>> >
>> > "sbmmm" <> wrote in message
>> > news:BDC3A644-08B6-4B4E-9D9D-...
>> >>I need help and have searched and have not found a thread that provided
>> >>a
>> >> sufficient answer. I am using a 4 month old laptop running a
>> >> preloaded,
>> >> fully updated Vista Home Premium OS. I am the only one who uses the
>> >> computer
>> >> and by neccesity (and choice), I am the Administrator.
>> >>
>> >> My problem is this - I have installed multiple programs, CA antivirus,
>> >> trial
>> >> versions of MS Office 2007 and Adobe CS3 and others (all Vista
>> >> compatible)
>> >> and cannot uninstall these programs. In fact, the uninstall method
>> >> via
>> >> the
>> >> control panel>programs>programs and features (uninstall) does not
>> >> allow
>> >> me
>> >> uninstall these, yet does allow me to uninstall some other programs.
>> >> In
>> >> other words, the programs populate the list, but do not give me the
>> >> option of
>> >> changing or uninstalling *certain* programs. Why???
>> >>
>> >> In regards to the CA antivirus, I went to manually delete it's folders
>> >> and
>> >> was able to delete some folders, but was restricted from deleting
>> >> others
>> >> with
>> >> the message saying I do not have permission. Now, I cannot install
>> >> the
>> >> Antivirus of my choice because it first requires the removal of CA and
>> >> the
>> >> current files are incomplete. The same goes for MS Office 2007 (I
>> >> want a
>> >> less comprehensive package and need to delete the trial software
>> >> first).
>> >> I
>> >> could reinstall the CA to fix the removed folders, but why am I forced
>> >> keep
>> >> what I don't want. Why am I not fully in control of my own
>> >> computer???
>> >> I am
>> >> worried that the solution may require registry changes and I do not
>> >> feel
>> >> comfortable messing that up. I have done nothing but download the
>> >> programs
>> >> in question.
>> >>
>> >> Any solutions or suggestions? Thanks.
>> >>
>> >> --
>> >> Steve
>> >
>> >
>>
>>
>>

I'm having the same problem with Vista Enterprise edition. One day I had the
"uninstall" button when I selected an applicaion to uninstall, and now (a few
weeks later) it's gone. If I select an applicaiton to uninstall, no
"change", "repair", or "uninstall" buttons appear.
I've looked at several forums and found no answers for this one. I've also
checked group policy but none of the policies that would have hidden the
buttons are configured. I've also checked the registry to see if they have
been set there, but nothing.

Strangely enough though, if I look at the list of installed updates and
click on an update, the "uninstall" button appears.

Any help will be hugely appreciated :0)

"sbmmm" wrote:

> I need help and have searched and have not found a thread that provided a
> sufficient answer. I am using a 4 month old laptop running a preloaded,
> fully updated Vista Home Premium OS. I am the only one who uses the computer
> and by neccesity (and choice), I am the Administrator.
>
> My problem is this - I have installed multiple programs, CA antivirus, trial
> versions of MS Office 2007 and Adobe CS3 and others (all Vista compatible)
> and cannot uninstall these programs. In fact, the uninstall method via the
> control panel>programs>programs and features (uninstall) does not allow me
> uninstall these, yet does allow me to uninstall some other programs. In
> other words, the programs populate the list, but do not give me the option of
> changing or uninstalling *certain* programs. Why???
>
> In regards to the CA antivirus, I went to manually delete it's folders and
> was able to delete some folders, but was restricted from deleting others with
> the message saying I do not have permission. Now, I cannot install the
> Antivirus of my choice because it first requires the removal of CA and the
> current files are incomplete. The same goes for MS Office 2007 (I want a
> less comprehensive package and need to delete the trial software first). I
> could reinstall the CA to fix the removed folders, but why am I forced keep
> what I don't want. Why am I not fully in control of my own computer??? I am
> worried that the solution may require registry changes and I do not feel
> comfortable messing that up. I have done nothing but download the programs
> in question.
>
> Any solutions or suggestions? Thanks.
>
> --
> Steve