Fern--
Additionally when you uninstall, I'd download and use the Windows Installer
Cleanup Utility here:
http://support.microsoft.com/kb/290301
It does not uninstall the actual app, but it can be very helpful. What it
does do (you simply select any entries that have to do with your target app)
is to get registry strings and corrupt .dlls out of the uninstall and future
install pathway. Think (for an analogy)company is coming, you clean the
kids' toys out of the entrance hall. It maximizes your chances for a
complete uninstall or reinstall in a Windows OS since Add/Remove has never
been a meticulous, clean Windows utility and probably will never be.
Good luck,
CH
Good luck
"fern" <> wrote in message
news:...
>I know this is not an Adobe group but this does involve the OS and could
>use all the help I can get.
> Short version of my issue is ..
> When I uninstall Adobe Premiere Elements 3.0 and perform a restart, my dvd
> drives are no longer available. Device manager notes them as failed, and
> I also noticed that Im unable to mount ISOs with Daemon Tools.
>
> I role back to a restore point and all is good.
>
> History to this problem..
> I was having issues with my Adobe products so I was removing them all off
> my system... lots of CS3 products were recently removed but they did not
> cause an issue. As we speak Premiere Elements is the only app left, can
> remove it because it for some reason takes out my drives.
>
> Note: After the uninstall the drives are working. I then perform a
> restart, and then they are not.
>
>