a unknown error has occurred

Help Gary, somebody!!!!!! Can't send emails or delete some in my outbox.
been reading some of the discussions and don't understand some of it. Can
you give detailed directions on how to get my email fixed? Thanks

Tracy

Close Windows Mail.
Navigate to %USERPROFILE%\AppData\Microsoft and move the Windows Mail folder
to your Documents folder.
Open Windows Mail and import your messages from Local Folders in the moved
store.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com


"Tracy" <> wrote in message
news:926AF7DE-484E-451F-B3E5-...
> Help Gary, somebody!!!!!! Can't send emails or delete some in my outbox.
> been reading some of the discussions and don't understand some of it. Can
> you give detailed directions on how to get my email fixed? Thanks
>
> Tracy

I've just updated my WMUtil program to include a "Clear Outbox" button that
might fix the problem for you.

See www.oehelp.com/WMUtil/

Please post back if it works.

steve

"Tracy" <> wrote in message
news:926AF7DE-484E-451F-B3E5-...
> Help Gary, somebody!!!!!! Can't send emails or delete some in my outbox.
> been reading some of the discussions and don't understand some of it. Can
> you give detailed directions on how to get my email fixed? Thanks
>
> Tracy

Steve, I went to the websit but not sure what to click on, guess I'm too
scared to click anything. Do I start with compact database or what?

"Steve Cochran" wrote:

> I've just updated my WMUtil program to include a "Clear Outbox" button that
> might fix the problem for you.
>
> See www.oehelp.com/WMUtil/
>
> Please post back if it works.
>
> steve
>
> "Tracy" <> wrote in message
> news:926AF7DE-484E-451F-B3E5-...
> > Help Gary, somebody!!!!!! Can't send emails or delete some in my outbox.
> > been reading some of the discussions and don't understand some of it. Can
> > you give detailed directions on how to get my email fixed? Thanks
> >
> > Tracy
>

Download the zip file where it says Download here (the link is
http://www.oehelp.com/WMUtil/WMUtil.zip). Then extract both files to a
blank directory or just the Desktop. Then if you have a stuck message in
the Outbox, then click on the Clear Outbox and see what happens. It will
take some time, so just wait.

If the buttons are not clickable, then that means WinMail is running. Close
it and wait a few seconds. If they still aren't clickable, then do a
CTRL-SHIFT-ESC and look at the running processes and find WinMail.exe and
click on it and then click on the End process button. Then the buttons
should become clickable.

steve

"Tracy" <> wrote in message
news:E23118F0-4EB7-4CEF-812B-...
> Steve, I went to the websit but not sure what to click on, guess I'm too
> scared to click anything. Do I start with compact database or what?
>
> "Steve Cochran" wrote:
>
>> I've just updated my WMUtil program to include a "Clear Outbox" button
>> that
>> might fix the problem for you.
>>
>> See www.oehelp.com/WMUtil/
>>
>> Please post back if it works.
>>
>> steve
>>
>> "Tracy" <> wrote in message
>> news:926AF7DE-484E-451F-B3E5-...
>> > Help Gary, somebody!!!!!! Can't send emails or delete some in my
>> > outbox.
>> > been reading some of the discussions and don't understand some of it.
>> > Can
>> > you give detailed directions on how to get my email fixed? Thanks
>> >
>> > Tracy
>>

Nice additional feature!!!
Thanks.
...winston

"Steve Cochran" <> wrote in message news:%...
<Snip> then click on the Clear Outbox

I'm waiting to see if it works.

steve

"...winston" <merlin@druid9#.com> wrote in message
news:...
Nice additional feature!!!
Thanks.
...winston

"Steve Cochran" <> wrote in message
news:%...
<Snip> then click on the Clear Outbox

I hit the "clear outbox" key on your utility. How long should that process
take? It's been over 15 min. Could it be stuck?

"Steve Cochran" wrote:

> Download the zip file where it says Download here (the link is
> http://www.oehelp.com/WMUtil/WMUtil.zip). Then extract both files to a
> blank directory or just the Desktop. Then if you have a stuck message in
> the Outbox, then click on the Clear Outbox and see what happens. It will
> take some time, so just wait.
>
> If the buttons are not clickable, then that means WinMail is running. Close
> it and wait a few seconds. If they still aren't clickable, then do a
> CTRL-SHIFT-ESC and look at the running processes and find WinMail.exe and
> click on it and then click on the End process button. Then the buttons
> should become clickable.
>
> steve
>
> "Tracy" <> wrote in message
> news:E23118F0-4EB7-4CEF-812B-...
> > Steve, I went to the websit but not sure what to click on, guess I'm too
> > scared to click anything. Do I start with compact database or what?
> >
> > "Steve Cochran" wrote:
> >
> >> I've just updated my WMUtil program to include a "Clear Outbox" button
> >> that
> >> might fix the problem for you.
> >>
> >> See www.oehelp.com/WMUtil/
> >>
> >> Please post back if it works.
> >>
> >> steve
> >>
> >> "Tracy" <> wrote in message
> >> news:926AF7DE-484E-451F-B3E5-...
> >> > Help Gary, somebody!!!!!! Can't send emails or delete some in my
> >> > outbox.
> >> > been reading some of the discussions and don't understand some of it.
> >> > Can
> >> > you give detailed directions on how to get my email fixed? Thanks
> >> >
> >> > Tracy
> >>
>
>

when I hit "clear outbox" I get the following: Unable to load DLL
"scxout.dll". The application has failed to start because its side-by-side
configuration is incorrect (Exception from HRESULT:0x800736B1)
Any suggestions?

"Steve Cochran" wrote:

> I'm waiting to see if it works.
>
> steve
>
> "...winston" <merlin@druid9#.com> wrote in message
> news:...
> Nice additional feature!!!
> Thanks.
> ...winston
>
> "Steve Cochran" <> wrote in message
> news:%...
> <Snip> then click on the Clear Outbox
>

The zip file has two files in it. Extract both of them to the desktop or at
least to the same directory. Then click on the exe to run the program. It
will take some time if you have lots of messages, but it should give a
messagebox when its finished.

steve

"ihod" <> wrote in message
news:EAC7D600-CF39-4CB8-AB00-...
> when I hit "clear outbox" I get the following: Unable to load DLL
> "scxout.dll". The application has failed to start because its
> side-by-side
> configuration is incorrect (Exception from HRESULT:0x800736B1)
> Any suggestions?
>
> "Steve Cochran" wrote:
>
>> I'm waiting to see if it works.
>>
>> steve
>>
>> "...winston" <merlin@druid9#.com> wrote in message
>> news:...
>> Nice additional feature!!!
>> Thanks.
>> ...winston
>>
>> "Steve Cochran" <> wrote in message
>> news:%...
>> <Snip> then click on the Clear Outbox
>>