Unknown error message in Windows Mail

I am getting this message trying to send out messages,

An unknown error has occurred. Subject 'That was fun', Account:
'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0B
--

How do I fix this soon.
MEricksen

Your mail account settings are correct.
"Unknown error" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Marilyne" <> wrote in message news:085F320C-E497-4F47-9C54-...
>I am getting this message trying to send out messages,
>
> An unknown error has occurred. Subject 'That was fun', Account:
> 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
> Secure(SSL): Yes, Error Number: 0x800CCC0B
> --
>
> How do I fix this soon.
> MEricksen

"Marilyne" <> wrote in message
news:085F320C-E497-4F47-9C54-...
>I am getting this message trying to send out messages,
>
> An unknown error has occurred. Subject 'That was fun', Account:
> 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
> Secure(SSL): Yes, Error Number: 0x800CCC0B
> --
>
> How do I fix this soon.
> MEricksen

I use Webroot and having been trying to find where to adjust the anitviruse
program. I have not found the spot yet.
--
MEricksen


"Gary VanderMolen (MS MVP)" wrote:

> Your mail account settings are correct.
> "Unknown error" is usually caused by interference from an
> antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus should be turned off,
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
>
> Email scanning in any antivirus should be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> If no improvement after disabling email scanning, consider upgrading
> to Windows Live Mail, because it is less prone to suffering bad effects
> from overly intrusive antivirus programs:
> http://download.live.com/wlmail
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "Marilyne" <> wrote in message news:085F320C-E497-4F47-9C54-...
> >I am getting this message trying to send out messages,
> >
> > An unknown error has occurred. Subject 'That was fun', Account:
> > 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
> > Secure(SSL): Yes, Error Number: 0x800CCC0B
> > --
> >
> > How do I fix this soon.
> > MEricksen
> .
>

Added note on Webroot it is setup to just scan email attachments only I
think. Also, I checked my sent folder and the last message sent successfully
was Monday th 16th.
--
MEricksen


"Marilyne" wrote:

> I use Webroot and having been trying to find where to adjust the anitviruse
> program. I have not found the spot yet.
> --
> MEricksen
>
>
> "Gary VanderMolen (MS MVP)" wrote:
>
> > Your mail account settings are correct.
> > "Unknown error" is usually caused by interference from an
> > antivirus program. Which antivirus are you running?
> > As a minimum, email scanning in the antivirus should be turned off,
> > although that may not be sufficient to eliminate all bad effects.
> > In a worst case scenario, your antivirus may need to be uninstalled.
> >
> > Email scanning in any antivirus should be disabled, for reasons
> > explained here:
> > http://thundercloud.net/infoave/tuto...ning/index.htm
> >
> > If no improvement after disabling email scanning, consider upgrading
> > to Windows Live Mail, because it is less prone to suffering bad effects
> > from overly intrusive antivirus programs:
> > http://download.live.com/wlmail
> >
> > --
> > Gary VanderMolen, Microsoft MVP (Mail)
> > http://mvp.support.microsoft.com/def...le/vandermolen
> >
> >
> > "Marilyne" <> wrote in message news:085F320C-E497-4F47-9C54-...
> > >I am getting this message trying to send out messages,
> > >
> > > An unknown error has occurred. Subject 'That was fun', Account:
> > > 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
> > > Secure(SSL): Yes, Error Number: 0x800CCC0B
> > > --
> > >
> > > How do I fix this soon.
> > > MEricksen
> > .
> >

I suggest you do a trial uninstall of Webroot, reboot, then try
your Windows Mail again. If no change, you can reinstall Webroot,
or even better, the new Microsoft antivirus:
http://www.microsoft.com/security_essentials/

It's 100% compatible!

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Marilyne" <> wrote in message news:70776018-0075-4503-9EF0-...
> Added note on Webroot it is setup to just scan email attachments only I
> think. Also, I checked my sent folder and the last message sent successfully
> was Monday th 16th.
> --
> MEricksen
>
>
> "Marilyne" wrote:
>
>> I use Webroot and having been trying to find where to adjust the anitviruse
>> program. I have not found the spot yet.
>> --
>> MEricksen
>>
>>
>> "Gary VanderMolen (MS MVP)" wrote:
>>
>> > Your mail account settings are correct.
>> > "Unknown error" is usually caused by interference from an
>> > antivirus program. Which antivirus are you running?
>> > As a minimum, email scanning in the antivirus should be turned off,
>> > although that may not be sufficient to eliminate all bad effects.
>> > In a worst case scenario, your antivirus may need to be uninstalled.
>> >
>> > Email scanning in any antivirus should be disabled, for reasons
>> > explained here:
>> > http://thundercloud.net/infoave/tuto...ning/index.htm
>> >
>> > If no improvement after disabling email scanning, consider upgrading
>> > to Windows Live Mail, because it is less prone to suffering bad effects
>> > from overly intrusive antivirus programs:
>> > http://download.live.com/wlmail
>> >
>> > --
>> > Gary VanderMolen, Microsoft MVP (Mail)
>> > http://mvp.support.microsoft.com/def...le/vandermolen
>> >
>> >
>> > "Marilyne" <> wrote in message news:085F320C-E497-4F47-9C54-...
>> > >I am getting this message trying to send out messages,
>> > >
>> > > An unknown error has occurred. Subject 'That was fun', Account:
>> > > 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
>> > > Secure(SSL): Yes, Error Number: 0x800CCC0B
>> > > --
>> > >
>> > > How do I fix this soon.
>> > > MEricksen
>> > .
>> >

I'm having the same issue as Marilyne even though it is over a year later. I
want to disable the mail scan on the email antivirus program but I don't know
how to do this. I'm using Avira. Please help.
Sep 7/10

"Gary VanderMolen (MS MVP)" wrote:

> Your mail account settings are correct.
> "Unknown error" is usually caused by interference from an
> antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus should be turned off,
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
>
> Email scanning in any antivirus should be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> If no improvement after disabling email scanning, consider upgrading
> to Windows Live Mail, because it is less prone to suffering bad effects
> from overly intrusive antivirus programs:
> http://download.live.com/wlmail
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "Marilyne" <> wrote in message news:085F320C-E497-4F47-9C54-...
> >I am getting this message trying to send out messages,
> >
> > An unknown error has occurred. Subject 'That was fun', Account:
> > 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
> > Secure(SSL): Yes, Error Number: 0x800CCC0B
> > --
> >
> > How do I fix this soon.
> > MEricksen
> .
>

Since I don't have Avira, I can't tell you the exact steps you need to
take in order to disable its email scanning. Try this:
Uninstall Avira, reboot, then try your Windows Mail again. If the
problem is fixed, download and install a free antivirus that is 100%
compatible:
http://www.microsoft.com/security_essentials

Gary VanderMolen, Microsoft MVP (Mail)
------------------------------------------------------

"uky" wrote in message news:0567EE22-31CC-4446-9A95-...

I'm having the same issue as Marilyne even though it is over a year later. I
want to disable the mail scan on the email antivirus program but I don't know
how to do this. I'm using Avira. Please help.
Sep 7/10

"Gary VanderMolen (MS MVP)" wrote:

> Your mail account settings are correct.
> "Unknown error" is usually caused by interference from an
> antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus should be turned off,
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
>
> Email scanning in any antivirus should be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> If no improvement after disabling email scanning, consider upgrading
> to Windows Live Mail, because it is less prone to suffering bad effects
> from overly intrusive antivirus programs:
> http://download.live.com/wlmail
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "Marilyne" <> wrote in message news:085F320C-E497-4F47-9C54-...
> >I am getting this message trying to send out messages,
> >
> > An unknown error has occurred. Subject 'That was fun', Account:
> > 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
> > Secure(SSL): Yes, Error Number: 0x800CCC0B
> > --
> >
> > How do I fix this soon.
> > MEricksen