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Unknown Network Device in Vista Business

 
 
Daniel
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Posts: n/a

 
      01-25-2008
Situation: Running Vista Business on 3.0GHz P-4 system using an MSI MS-7211
mobo with onboard Realtek RTL8139 10/100 interface, Realtek RTL8029 PCI
10-Base NIC (to connect with an older 10Base-2 LAN) -- both correctly
recognized by Device Manager, both with drivers and both working perfectly.
Only other expansion card is an ATi Radeon 9550 AGP video card, also working
correctly. All other devices are properly recognized, have drivers
installed, and are working perfectly. System has onboard USB 2.0 ports (only
1 currently used for UPS), no Firewire, and standard COM and LPT ports.

Problem: In Device Manager, under the Network group is an "unknown device"
recognized and disabled by Vista, but I know of no physical device that might
correspond to this entry. If it's enabled, Vista can't find drivers for it,
won't further identify what it might be, and immediately restores the
"unknown device" if it's uninstalled or deleted. The system multi-boots and
Windows XP Pro does not detect any such "unknown" device.

If it helps, under the Details tab of this device's Properties, it lists the
Physical Device Object name as "\Device\0000002f" and the Driver key as
"{4d36e972-e325-11ce-bfc1-08002be10318}\0007". None of the other Details
give any clue as to the identity of this device.

For the moment, I've disabled this "unknown device" to stop the "driver not
found" errors on bootup, but don't have any idea what it might be, or what
else to do about it. Any thoughts out there just what this apparent phantom
might be? and if there is anything that can be done to clear the "unknown
device" from Device Manager?
--
Owner, G/W MicroSystems
 
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Carlos
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Posts: n/a

 
      01-25-2008
Daniel,
I would install Everest trial version
http://www.lavalys.com/products.php
and see if you can get a full description of the offending device.
It might even suggest you a driver.
Best of luck.
Carlos

"Daniel" wrote:

> Situation: Running Vista Business on 3.0GHz P-4 system using an MSI MS-7211
> mobo with onboard Realtek RTL8139 10/100 interface, Realtek RTL8029 PCI
> 10-Base NIC (to connect with an older 10Base-2 LAN) -- both correctly
> recognized by Device Manager, both with drivers and both working perfectly.
> Only other expansion card is an ATi Radeon 9550 AGP video card, also working
> correctly. All other devices are properly recognized, have drivers
> installed, and are working perfectly. System has onboard USB 2.0 ports (only
> 1 currently used for UPS), no Firewire, and standard COM and LPT ports.
>
> Problem: In Device Manager, under the Network group is an "unknown device"
> recognized and disabled by Vista, but I know of no physical device that might
> correspond to this entry. If it's enabled, Vista can't find drivers for it,
> won't further identify what it might be, and immediately restores the
> "unknown device" if it's uninstalled or deleted. The system multi-boots and
> Windows XP Pro does not detect any such "unknown" device.
>
> If it helps, under the Details tab of this device's Properties, it lists the
> Physical Device Object name as "\Device\0000002f" and the Driver key as
> "{4d36e972-e325-11ce-bfc1-08002be10318}\0007". None of the other Details
> give any clue as to the identity of this device.
>
> For the moment, I've disabled this "unknown device" to stop the "driver not
> found" errors on bootup, but don't have any idea what it might be, or what
> else to do about it. Any thoughts out there just what this apparent phantom
> might be? and if there is anything that can be done to clear the "unknown
> device" from Device Manager?
> --
> Owner, G/W MicroSystems

 
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Daniel
Guest
Posts: n/a

 
      01-25-2008
Carlos --

Thanks for the suggestion, and the Everest Ultimate looks like a good
product, so I downloaded and installed the trial version, as you suggested.
Unfortunately, under Windows Device -> Network adapters, it, too, lists one
device as "unknown."

Any other thoughts or ideas?
--



"Carlos" wrote:

> Daniel,
> I would install Everest trial version
> http://www.lavalys.com/products.php
> and see if you can get a full description of the offending device.
> It might even suggest you a driver.
> Best of luck.
> Carlos
>
> "Daniel" wrote:
>
> > Situation: Running Vista Business on 3.0GHz P-4 system using an MSI MS-7211
> > mobo with onboard Realtek RTL8139 10/100 interface, Realtek RTL8029 PCI
> > 10-Base NIC (to connect with an older 10Base-2 LAN) -- both correctly
> > recognized by Device Manager, both with drivers and both working perfectly.
> > Only other expansion card is an ATi Radeon 9550 AGP video card, also working
> > correctly. All other devices are properly recognized, have drivers
> > installed, and are working perfectly. System has onboard USB 2.0 ports (only
> > 1 currently used for UPS), no Firewire, and standard COM and LPT ports.
> >
> > Problem: In Device Manager, under the Network group is an "unknown device"
> > recognized and disabled by Vista, but I know of no physical device that might
> > correspond to this entry. If it's enabled, Vista can't find drivers for it,
> > won't further identify what it might be, and immediately restores the
> > "unknown device" if it's uninstalled or deleted. The system multi-boots and
> > Windows XP Pro does not detect any such "unknown" device.
> >
> > If it helps, under the Details tab of this device's Properties, it lists the
> > Physical Device Object name as "\Device\0000002f" and the Driver key as
> > "{4d36e972-e325-11ce-bfc1-08002be10318}\0007". None of the other Details
> > give any clue as to the identity of this device.
> >
> > For the moment, I've disabled this "unknown device" to stop the "driver not
> > found" errors on bootup, but don't have any idea what it might be, or what
> > else to do about it. Any thoughts out there just what this apparent phantom
> > might be? and if there is anything that can be done to clear the "unknown
> > device" from Device Manager?
> > --
> > Owner, G/W MicroSystems

 
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Tom Lake
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Posts: n/a

 
      01-25-2008

"Daniel" <> wrote in message
news:31EB9722-B0E4-4C0D-85DC-...

> Problem: In Device Manager, under the Network group is an "unknown device"
> recognized and disabled by Vista, but I know of no physical device that
> might
> correspond to this entry. If it's enabled, Vista can't find drivers for
> it,
> won't further identify what it might be, and immediately restores the
> "unknown device" if it's uninstalled or deleted. The system multi-boots
> and
> Windows XP Pro does not detect any such "unknown" device.


I usually have good luck with this utility:

http://www.zhangduo.com/unknowndeviceidentifier.html

Tom Lake

 
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Daniel
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Posts: n/a

 
      01-25-2008
Tom --

Thanks for the help. Unfortunately, it looks like UnknownDeviceIdentifier
doesn't yet support Windows Vista, only Win95 through Win2003. Executing its
"Detect" (F2) from Vista returns an error stating "Cannot create file:
G:\Windows\system32\msvcp7c.dll." Nothing in its "help" file about this
problem, and the website says that support requires a paid upgrade to his
MyDrivers program. Since unknown devices have been a recurring problem in
all versions of Windows since 95, it would seem that this is an issue with
the OS that Microsoft should fix, or at least improve.

-- Daniel
--



"Tom Lake" wrote:

>
> "Daniel" <> wrote in message
> news:31EB9722-B0E4-4C0D-85DC-...
>
> > Problem: In Device Manager, under the Network group is an "unknown device"
> > recognized and disabled by Vista, but I know of no physical device that
> > might
> > correspond to this entry. If it's enabled, Vista can't find drivers for
> > it,
> > won't further identify what it might be, and immediately restores the
> > "unknown device" if it's uninstalled or deleted. The system multi-boots
> > and
> > Windows XP Pro does not detect any such "unknown" device.

>
> I usually have good luck with this utility:
>
> http://www.zhangduo.com/unknowndeviceidentifier.html
>
> Tom Lake
>

 
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CMShepard
Guest
Posts: n/a

 
      01-26-2008
I have usually found that this situation is caused by not installing a
utility from the CD for the motherboard.
I know this sounds crazy, but an example is from ASUS, and their Probe
program.

"Daniel" <> wrote in message
news:31EB9722-B0E4-4C0D-85DC-...
> Situation: Running Vista Business on 3.0GHz P-4 system using an MSI
> MS-7211
> mobo with onboard Realtek RTL8139 10/100 interface, Realtek RTL8029 PCI
> 10-Base NIC (to connect with an older 10Base-2 LAN) -- both correctly
> recognized by Device Manager, both with drivers and both working
> perfectly.
> Only other expansion card is an ATi Radeon 9550 AGP video card, also
> working
> correctly. All other devices are properly recognized, have drivers
> installed, and are working perfectly. System has onboard USB 2.0 ports
> (only
> 1 currently used for UPS), no Firewire, and standard COM and LPT ports.
>
> Problem: In Device Manager, under the Network group is an "unknown device"
> recognized and disabled by Vista, but I know of no physical device that
> might
> correspond to this entry. If it's enabled, Vista can't find drivers for
> it,
> won't further identify what it might be, and immediately restores the
> "unknown device" if it's uninstalled or deleted. The system multi-boots
> and
> Windows XP Pro does not detect any such "unknown" device.
>
> If it helps, under the Details tab of this device's Properties, it lists
> the
> Physical Device Object name as "\Device\0000002f" and the Driver key as
> "{4d36e972-e325-11ce-bfc1-08002be10318}\0007". None of the other Details
> give any clue as to the identity of this device.
>
> For the moment, I've disabled this "unknown device" to stop the "driver
> not
> found" errors on bootup, but don't have any idea what it might be, or what
> else to do about it. Any thoughts out there just what this apparent
> phantom
> might be? and if there is anything that can be done to clear the "unknown
> device" from Device Manager?
> --
> Owner, G/W MicroSystems


 
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Daniel
Guest
Posts: n/a

 
      01-27-2008
CM -

That seems a reasonable thought, but none of the manufacturer's utilities
are written for Windows Vista, even a year after its launch. I have
re-checked all of the drivers, though, and they appear to be completely
up-to-date. And all of the known devices appear with appropriate drivers in
Device Manager.

-- Dan
------------


"CMShepard" wrote:

> I have usually found that this situation is caused by not installing a
> utility from the CD for the motherboard.
> I know this sounds crazy, but an example is from ASUS, and their Probe
> program.
>
> "Daniel" <> wrote in message
> news:31EB9722-B0E4-4C0D-85DC-...
> > Situation: Running Vista Business on 3.0GHz P-4 system using an MSI
> > MS-7211
> > mobo with onboard Realtek RTL8139 10/100 interface, Realtek RTL8029 PCI
> > 10-Base NIC (to connect with an older 10Base-2 LAN) -- both correctly
> > recognized by Device Manager, both with drivers and both working
> > perfectly.
> > Only other expansion card is an ATi Radeon 9550 AGP video card, also
> > working
> > correctly. All other devices are properly recognized, have drivers
> > installed, and are working perfectly. System has onboard USB 2.0 ports
> > (only
> > 1 currently used for UPS), no Firewire, and standard COM and LPT ports.
> >
> > Problem: In Device Manager, under the Network group is an "unknown device"
> > recognized and disabled by Vista, but I know of no physical device that
> > might
> > correspond to this entry. If it's enabled, Vista can't find drivers for
> > it,
> > won't further identify what it might be, and immediately restores the
> > "unknown device" if it's uninstalled or deleted. The system multi-boots
> > and
> > Windows XP Pro does not detect any such "unknown" device.
> >
> > If it helps, under the Details tab of this device's Properties, it lists
> > the
> > Physical Device Object name as "\Device\0000002f" and the Driver key as
> > "{4d36e972-e325-11ce-bfc1-08002be10318}\0007". None of the other Details
> > give any clue as to the identity of this device.
> >
> > For the moment, I've disabled this "unknown device" to stop the "driver
> > not
> > found" errors on bootup, but don't have any idea what it might be, or what
> > else to do about it. Any thoughts out there just what this apparent
> > phantom
> > might be? and if there is anything that can be done to clear the "unknown
> > device" from Device Manager?
> > --
> > Owner, G/W MicroSystems

>
>

 
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soren
Guest
Posts: n/a

 
      01-27-2008
Probably the same trouble I had.
If you look in the Controlpanel > ProblemReporter, I guess
you´l see this ATK0110 ACPI UTILITY, reportet as a
device that needs a driver. If so, dont worry
( if you updated Vista after it was installed ), microsoft update
installed a driver for this utility, which is build into the
motherboard . You motherboard is probably an ASUS.
Unfurtunately, DiviceManager continues to show an
unknowned divice.
s


"Daniel" <> skrev i meddelelsen
news:31EB9722-B0E4-4C0D-85DC-...
> Situation: Running Vista Business on 3.0GHz P-4 system using an MSI
> MS-7211
> mobo with onboard Realtek RTL8139 10/100 interface, Realtek RTL8029 PCI
> 10-Base NIC (to connect with an older 10Base-2 LAN) -- both correctly
> recognized by Device Manager, both with drivers and both working
> perfectly.
> Only other expansion card is an ATi Radeon 9550 AGP video card, also
> working
> correctly. All other devices are properly recognized, have drivers
> installed, and are working perfectly. System has onboard USB 2.0 ports
> (only
> 1 currently used for UPS), no Firewire, and standard COM and LPT ports.
>
> Problem: In Device Manager, under the Network group is an "unknown device"
> recognized and disabled by Vista, but I know of no physical device that
> might
> correspond to this entry. If it's enabled, Vista can't find drivers for
> it,
> won't further identify what it might be, and immediately restores the
> "unknown device" if it's uninstalled or deleted. The system multi-boots
> and
> Windows XP Pro does not detect any such "unknown" device.
>
> If it helps, under the Details tab of this device's Properties, it lists
> the
> Physical Device Object name as "\Device\0000002f" and the Driver key as
> "{4d36e972-e325-11ce-bfc1-08002be10318}\0007". None of the other Details
> give any clue as to the identity of this device.
>
> For the moment, I've disabled this "unknown device" to stop the "driver
> not
> found" errors on bootup, but don't have any idea what it might be, or what
> else to do about it. Any thoughts out there just what this apparent
> phantom
> might be? and if there is anything that can be done to clear the "unknown
> device" from Device Manager?
> --
> Owner, G/W MicroSystems


 
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Colin Barnhorst
Guest
Posts: n/a

 
      01-27-2008
Not generally true. Once installed Device Manager does not usually show the
ACPI utility as an unknown device. What does often show as an unknown
device is a game port since the old style game ports are no longer supported
in Windows.

"soren" <> wrote in message
news:...
> Probably the same trouble I had.
> If you look in the Controlpanel > ProblemReporter, I guess
> you´l see this ATK0110 ACPI UTILITY, reportet as a
> device that needs a driver. If so, dont worry
> ( if you updated Vista after it was installed ), microsoft update
> installed a driver for this utility, which is build into the
> motherboard . You motherboard is probably an ASUS.
> Unfurtunately, DiviceManager continues to show an
> unknowned divice.
> s
>
>
> "Daniel" <> skrev i meddelelsen
> news:31EB9722-B0E4-4C0D-85DC-...
>> Situation: Running Vista Business on 3.0GHz P-4 system using an MSI
>> MS-7211
>> mobo with onboard Realtek RTL8139 10/100 interface, Realtek RTL8029 PCI
>> 10-Base NIC (to connect with an older 10Base-2 LAN) -- both correctly
>> recognized by Device Manager, both with drivers and both working
>> perfectly.
>> Only other expansion card is an ATi Radeon 9550 AGP video card, also
>> working
>> correctly. All other devices are properly recognized, have drivers
>> installed, and are working perfectly. System has onboard USB 2.0 ports
>> (only
>> 1 currently used for UPS), no Firewire, and standard COM and LPT ports.
>>
>> Problem: In Device Manager, under the Network group is an "unknown
>> device"
>> recognized and disabled by Vista, but I know of no physical device that
>> might
>> correspond to this entry. If it's enabled, Vista can't find drivers for
>> it,
>> won't further identify what it might be, and immediately restores the
>> "unknown device" if it's uninstalled or deleted. The system multi-boots
>> and
>> Windows XP Pro does not detect any such "unknown" device.
>>
>> If it helps, under the Details tab of this device's Properties, it lists
>> the
>> Physical Device Object name as "\Device\0000002f" and the Driver key as
>> "{4d36e972-e325-11ce-bfc1-08002be10318}\0007". None of the other Details
>> give any clue as to the identity of this device.
>>
>> For the moment, I've disabled this "unknown device" to stop the "driver
>> not
>> found" errors on bootup, but don't have any idea what it might be, or
>> what
>> else to do about it. Any thoughts out there just what this apparent
>> phantom
>> might be? and if there is anything that can be done to clear the
>> "unknown
>> device" from Device Manager?
>> --
>> Owner, G/W MicroSystems

>


 
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soren
Guest
Posts: n/a

 
      01-27-2008



"Colin Barnhorst" <> skrev i meddelelsen
news:5FDDFD6E-CB0C-4B0D-A9BE-...
> Not generally true. Once installed Device Manager does not usually show
> the ACPI utility as an unknown device. What does often show as an unknown
> device is a game port since the old style game ports are no longer
> supported in Windows.


Then I still have an unsolved problem as Daniel.
After installing I had 2 unknown devices, one of these
was the game port, which I disabled. I tried several times
to load a driver from the update service to the other
unknowned device. But the service kept telling me,
that the ACPI utility was installed. The update found a driver
to the S/PDIF. This driver was automatically removed as I
loaded a HD-driver from the Asus Vista support. So,
the S/PDIF could be the unknowned. -I dont know!.
Strange, if the microsoft update service referes to the ACPI
if it´s the S/PDIF.
I´m about to change this P5LD2 SE motherboard to a
Vista compatible and reinstall Vista.
Thanks for the correction.
s


> "soren" <> wrote in message
> news:...
>> Probably the same trouble I had.
>> If you look in the Controlpanel > ProblemReporter, I guess
>> you´l see this ATK0110 ACPI UTILITY, reportet as a
>> device that needs a driver. If so, dont worry
>> ( if you updated Vista after it was installed ), microsoft update
>> installed a driver for this utility, which is build into the
>> motherboard . You motherboard is probably an ASUS.
>> Unfurtunately, DiviceManager continues to show an
>> unknowned divice.
>> s
>>
>>
>> "Daniel" <> skrev i meddelelsen
>> news:31EB9722-B0E4-4C0D-85DC-...
>>> Situation: Running Vista Business on 3.0GHz P-4 system using an MSI
>>> MS-7211
>>> mobo with onboard Realtek RTL8139 10/100 interface, Realtek RTL8029 PCI
>>> 10-Base NIC (to connect with an older 10Base-2 LAN) -- both correctly
>>> recognized by Device Manager, both with drivers and both working
>>> perfectly.
>>> Only other expansion card is an ATi Radeon 9550 AGP video card, also
>>> working
>>> correctly. All other devices are properly recognized, have drivers
>>> installed, and are working perfectly. System has onboard USB 2.0 ports
>>> (only
>>> 1 currently used for UPS), no Firewire, and standard COM and LPT ports.
>>>
>>> Problem: In Device Manager, under the Network group is an "unknown
>>> device"
>>> recognized and disabled by Vista, but I know of no physical device that
>>> might
>>> correspond to this entry. If it's enabled, Vista can't find drivers for
>>> it,
>>> won't further identify what it might be, and immediately restores the
>>> "unknown device" if it's uninstalled or deleted. The system multi-boots
>>> and
>>> Windows XP Pro does not detect any such "unknown" device.
>>>
>>> If it helps, under the Details tab of this device's Properties, it lists
>>> the
>>> Physical Device Object name as "\Device\0000002f" and the Driver key as
>>> "{4d36e972-e325-11ce-bfc1-08002be10318}\0007". None of the other
>>> Details
>>> give any clue as to the identity of this device.
>>>
>>> For the moment, I've disabled this "unknown device" to stop the "driver
>>> not
>>> found" errors on bootup, but don't have any idea what it might be, or
>>> what
>>> else to do about it. Any thoughts out there just what this apparent
>>> phantom
>>> might be? and if there is anything that can be done to clear the
>>> "unknown
>>> device" from Device Manager?
>>> --
>>> Owner, G/W MicroSystems

>>

>


 
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