Unresolved Items and Notes - AS 4.5

Hi,

I'm running Outlook 2003, WM 5 & ActiveSync 4.5.0.

If I edit a Note on both PC and my phone, and then sync, AS says,
understandably, there's an unresolved item. The problem is, if I then click
on the "Resolve items..." link in AS, it goes through a sync again and says
everything's fine, but it's actually just skipped the problematic Note.

I remember it used give me an option to ask me what I want to do. It would
tell me which Note was giving trouble, and ask in which direction I wanted
to replace. Now I get nothing. Should I revert to an earlier version of AS?

Many thanks!!

Michael

> An earlier version won't help- WM5 devices require AS 4.x, and the resolve
> prompt disappeared with 4.0/WM5.
>
> The best solution currently would be to copy both versions of the Note to
> a different folder (that doesn't sync!) on their respective devices and
> resync without the note. Then edit one version (PC or PPC) manually with
> the appropriate edits, and copy it back to the sync folder and resync.
> Once you've confirmed the note is back in both devices' sync folders, you
> can delete the out of date versions in other folders.

Thanks for the reply. In this case I happen to know which note is causing
the problem because I set it up as a test. But why isn't AS telling me which
note is causing the problem like it used to tell me? I can't find a setting
for that. I've got about 60 notes so in the future it'll be a big pain if
there's a conflict and AS doesn't tell me where it is.

I also can't find the setting I used to have that told AS to prompt me for
what action to take when there's a conflict. Lastly, it's disturbing that
when I click "resolve items" link, AS resyncs and says everything's fine
when it actually isn't. Just ranting, I don't expect there's much of a
useful answer to this.

Cheers,
Michael

I've reverted back to AS 4.2, and now when I have a conflict and click the
"resolve items" link in AS, it brings up the window telling me where the
conflict is and how I want to handle it. Nice. Sometimes the newer isn't
better, for sure.

Cheers

I am having the same problem as Michael but in my case I have no idea which
note is causing the problem. It is very aggravating!

"Todd Allcock" wrote:

>
> "Michael" <> wrote in message
> news:...
> >> An earlier version won't help- WM5 devices require AS 4.x, and the
> >> resolve prompt disappeared with 4.0/WM5.
> >>
> >> The best solution currently would be to copy both versions of the Note to
> >> a different folder (that doesn't sync!) on their respective devices and
> >> resync without the note. Then edit one version (PC or PPC) manually with
> >> the appropriate edits, and copy it back to the sync folder and resync.
> >> Once you've confirmed the note is back in both devices' sync folders, you
> >> can delete the out of date versions in other folders.
> >
> > Thanks for the reply. In this case I happen to know which note is causing
> > the problem because I set it up as a test. But why isn't AS telling me
> > which note is causing the problem like it used to tell me? I can't find a
> > setting for that. I've got about 60 notes so in the future it'll be a big
> > pain if there's a conflict and AS doesn't tell me where it is.
> >
> > I also can't find the setting I used to have that told AS to prompt me for
> > what action to take when there's a conflict. Lastly, it's disturbing that
> > when I click "resolve items" link, AS resyncs and says everything's fine
> > when it actually isn't. Just ranting, I don't expect there's much of a
> > useful answer to this.
>
> The new behavior of AS is to force you to choose which device "wins" a
> conflict- the options now are limited to "replace item on device" or
> "replace item on computer"- manual resolution is no longer an option. You
> should've been prompted to pick when you first created the partnership. The
> option is in the Activesync menu options on the PC somewhere, if you want to
> check what it's currently set for and/or change it.
>
>
>
>