Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).
If your problem relates to a Cumulative Security Update for IE (e.g.,
KB972260), call the above number and ask to be transferred to the "Consumer
IE queue" (which is 47830).
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
ewcorral wrote:
> I'm able to download updates of Cumulative Security Update for Internet
> Explorer 8 for Windows XP (KB972260), and 7 other security updates that
> came
> afterwards for windows, however it keeps failing to install. No errors
> show, it just says they fail to install. I have windows xp and avira
> security. Know how to fix this? Thanks.