Update on 5/8/07 problem with flash player ever since.

I installed a cricital update on 5/8/07. Ever since then I cannot use my
Flash 9 player. I have uninstalled & installed the player & it's still not
working. Any ideas?

(I'm trying to view abc.com flash player & I was able to use it before. Then
right after the update, it no longer works.)


Thanks in advance!!

jules <> wrote:

> I installed a cricital update on 5/8/07. Ever since then I cannot use
> my Flash 9 player. I have uninstalled & installed the player & it's
> still not working. Any ideas?

Can you define "not working" more specifically?

What exactly was the update that you installed?

What version of Windows?

--
Robin Walker [MVP Networking]

It's Windows XP.
The updates were (kb930986, kb931768, kb890830) They were a cumulative
security update, a general windows xp update, and a malicious software
removal tool) *all noted as critical updates*

The flash player will play audio but not video. It worked fine before these
updates were installed.

Thanks again!

"Robin Walker [MVP]" wrote:

> jules <> wrote:
>
> > I installed a cricital update on 5/8/07. Ever since then I cannot use
> > my Flash 9 player. I have uninstalled & installed the player & it's
> > still not working. Any ideas?
>
> Can you define "not working" more specifically?
>
> What exactly was the update that you installed?
>
> What version of Windows?
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

jules <> wrote:

> It's Windows XP.
> The updates were (kb930986, kb931768, kb890830) They were a cumulative
> security update, a general windows xp update, and a malicious
> software removal tool) *all noted as critical updates*
>
> The flash player will play audio but not video. It worked fine before
> these updates were installed.

I think you mean 930916 rather than 930986, but in any case, there's no
reason for any of those updates to have affected video. I assume that
Windows Update did not send a video driver update at the same time?

One way of forcing the Flash player to refresh itself it to open:
C:\WINDOWS\Downloaded Program Files
then right-click on "Shockwave Flash Object" and select "Update".

You can test both the Flash and the Shockwave viewers by visiting:
http://www.adobe.com/shockwave/welcome/

You could try checking any settings for your video card, or even updating
the drivers for your video card, from the manufacturer's support site.

--
Robin Walker [MVP Networking]