I should also add that the only access i have at this point is safe mode.
--
Thank you,
Phil
"Phil" wrote:
> No Maurice, that does not work. I'm at the point where it keeps cycling and
> does a physical memory dump then tries to restart. I looked in the log and it
> has an error "root\system\0002 error code 39. I did reinstall the
> graphics driver as suggested and also changed the memory as suggested. I'm
> not sure what the yellow exclamation mark is in the device manager thru the
> system management driver. I don't know how to reinstall that. I wonder if
> that is the key problem?
> --
> Thank you,
> Phil
>
>
> "Maurice N ~ MVP" wrote:
>
> > When the pc is booting up ,Tap F8 Function key to get bootup options. Tap & keep repeat tapping F8 !
> >
> >
> > When presented with bootup choices, select Last Known Good Configuration.
> > Now try getting into Windows. Does that work?
> >
> > --
> > Maurice N
> > MVP Windows - Shell / User
> > -----
> >
> > "Phil" wrote in message news:FAE786B6-785E-48FD-8004-...
> > >I did the zip that freud suggested then restarted. My computer then went into
> > > a cycle and would not restart. After many tries fooling with the f8 key and
> > > so on i finally got lucky and started. At that point i just removed the hp
> > > share to web with add remove programs, still had many problems, went and
> > > removed the update and stii problems. In further searching thru after 5 hrs.
> > > of fooling with it i have these symptoms. ... When starting (when it does
> > > start) it says windows is starting up and it stays about 2 minutes like that.
> > > Then when it gets beyond that it takes about another 2 minutes to load the
> > > programs in sytray. When i click on security in control panel there is
> > > nothing their. No firewall security or anything. I also found in device
> > > manager that their is a yellow exclamation mark in the line that reads
> > > "Microsoft management bios driver"
> > > What the hay went sour?? What do i try? I have an ecs k7s5a mother board
> > > with an AMD 1800 proc. I have 512 memory and tried switching memory also to a
> > > known good 1 just in case. I would be more than happy to provide any other
> > > info if needed. i just don't know what else to add. I have another computer,
> > > ( a laptop with same software that i don't even want to attempt to update at
> > > this point). Had a very bad experience last year also that i finally scrapped
> > > the hard drive. and don't want to repeat.
> > > THANK YOU VERY MUCH IN ADVANCE.
> > >
> > > --
> > > Thank you,
> > > Phil
> >
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