Windows update tells me that that there is one important update for my
computer – BITS 2.0 and WinHTTP 5.1 for Windows XP. I accept to get the
update but the installation fails at every attempt. I download the file
KB842773 manually and attempt to install it. Then I get the error message
“KB842773 installation error” “the file c:\windows\system32\qmgrprxy.dll is
open or used by another program”. I am asked to close all programs but as far
as I can see all programs are closed. I get the same result if installing in
safe mode. What can I do? Below is my last log attempting to install I safe
mode.
7.240: 2005/02/03 17:37:05.994 (local)
7.240: c:\9612110532f288b444e1c1a805f265\update\update.ex e (version 5.4.15.0)
7.240: Service Pack-installationen startades med följande kommandorad:
10.265: DoInstallation: CleanPFR failed: 0x2
10.275: SetAltOsLoaderPath: No section uses DirId 65701; done.
10.315: DoInstallation: FetchSourceURL for
c:\9612110532f288b444e1c1a805f265\update\update_SP 1QFE.inf failed
10.445: LoadFileQueues: SetupGetSourceFileLocation for halacpi.dll failed:
0xe0000102
12.308: BuildCabinetManifest: update.url absent
12.308: AnalyzePhaseZero used 0 ticks
12.318: No c:\windows\INF\updtblk.inf file.
14.631: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB842773$
101.196: Message displayed to the user: Filen
c:\windows\system32\qmgrprxy.dll är öppen eller används av ett annat program.
Stäng alla andra program och klicka sedan på Försök igen.
101.196: User Input: RETRY
145.740: Message displayed to the user: Filen
c:\windows\system32\qmgrprxy.dll är öppen eller används av ett annat program.
Stäng alla andra program och klicka sedan på Försök igen.
145.740: User Input: CANCEL
151.077: Message displayed to the user: Vill du avbryta?
151.077: User Input: YES
156.575: AnalyzePhaseOne: used 144267 ticks
156.575: AnalyzeComponents: Cancelled
156.585: Inventory complete: ReturnStatus=1223, 146270 ticks
156.585: Num Ticks for invent : 146270
158.428: Installationsprogrammet för KB842773 avbröts.
161.803: Message displayed to the user: Installationsprogrammet för KB842773
avbröts.
161.803: User Input: OK
161.803: Update.exe extended error code = 0xf00d
161.803: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
--
hopeful joe
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