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Update causes memory conflict

 
 
CottonRLS
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      04-04-2007
I just now installed the recent update (apparently regarding the .ani
problem) and when I restarted my computer, I received a message stating that
user32.dll had been moved in memory and the application would not work due to
a memory conflict with hhcntrl.ocx. Since both are Microsoft files and both
are apparently system files, why would these two conflict and what do I do
about it?

I am using XP Home with Automatic Updates on and set to notify when they are
ready to download.

CottonRLS
 
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CD
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      04-04-2007


"CottonRLS" wrote:

> I just now installed the recent update (apparently regarding the .ani
> problem) and when I restarted my computer, I received a message stating that
> user32.dll had been moved in memory and the application would not work due to
> a memory conflict with hhcntrl.ocx. Since both are Microsoft files and both
> are apparently system files, why would these two conflict and what do I do
> about it?
>
> I am using XP Home with Automatic Updates on and set to notify when they are
> ready to download.
>
> CottonRLS

 
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Christine Heinrich
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      04-04-2007
CottonRLS schrieb am 04.04.2007:

> I just now installed the recent update (apparently regarding the .ani
> problem) and when I restarted my computer, I received a message stating that
> user32.dll had been moved in memory and the application would not work due to
> a memory conflict with hhcntrl.ocx. Since both are Microsoft files and both
> are apparently system files, why would these two conflict and what do I do
> about it?


The Realtek HD Audio Control Panel may not start, and you receive an
error message when you start the computer: "Illegal System DLL
Relocation"
http://support.microsoft.com/kb/935448/en-us

--
Gruß Christine
 
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summerbird
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      04-04-2007
same problem here on a non US-version
any1 can help???


"CottonRLS" wrote:

> I just now installed the recent update (apparently regarding the .ani
> problem) and when I restarted my computer, I received a message stating that
> user32.dll had been moved in memory and the application would not work due to
> a memory conflict with hhcntrl.ocx. Since both are Microsoft files and both
> are apparently system files, why would these two conflict and what do I do
> about it?
>
> I am using XP Home with Automatic Updates on and set to notify when they are
> ready to download.
>
> CottonRLS

 
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Brew_Too
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      04-04-2007
I have also had this exact problem appear yesterday, after manually
applying the following updates:
-Definition Update for Windows Defender - KB915597 (Definition 1.16.2435.7)
-Zune software 1.3 update - English (KB934002)
-Logitech - Other Hardware - Logitech Mic (Communicate STX)
-Logitech - Other Hardware - Logitech QuickCam Communicate STX
-Logitech - Other Hardware - Logitech USB Camera (Communicate STX)
When I searched through the system to find all of the HHCTRL.OCX files,
the results indicated that the new HHCTRL.OCX file had been a part of the
KB988423 update (which was not a part of yesterdays update). I removed it
anyway, with no result, and have been unable to remove the Zune update, or
even locate the Logitech updates. I am about to try uninstalling the
KB915597 update to see if that will help. (I tried using the System File
Checker; however, it asked me for my Windows XP Installation CD, and this HP
Pavillion m7690n did not have one; the system restore files are on the
pre-installed E:\ drive, and sfc /scannow did not allow me to enter a
location for the restore files.)
If removing the update fixes the problem, I will re-post; if I end up
having to do a full system resore (UGH!), or if I find out how to expand the
right user32.dll (or if temporarily removing the HHCTRL.OCX [needed to run
..chp help files] works, I will repost.
Regards,
Brew_Too

"CD" wrote:

>
>
> "CottonRLS" wrote:
>
> > I just now installed the recent update (apparently regarding the .ani
> > problem) and when I restarted my computer, I received a message stating that
> > user32.dll had been moved in memory and the application would not work due to
> > a memory conflict with hhcntrl.ocx. Since both are Microsoft files and both
> > are apparently system files, why would these two conflict and what do I do
> > about it?
> >
> > I am using XP Home with Automatic Updates on and set to notify when they are
> > ready to download.
> >
> > CottonRLS

 
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Brew_Too
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      04-04-2007
I forgot to mention that the Realtek symptom was what caused me to
reboot the computer, and that is when I discovered that user32.dll's memory
location had been usurped by hhctrl.ocx.
Yrs,
Brew

"Christine Heinrich" wrote:

> CottonRLS schrieb am 04.04.2007:
>
> > I just now installed the recent update (apparently regarding the .ani
> > problem) and when I restarted my computer, I received a message stating that
> > user32.dll had been moved in memory and the application would not work due to
> > a memory conflict with hhcntrl.ocx. Since both are Microsoft files and both
> > are apparently system files, why would these two conflict and what do I do
> > about it?

>
> The Realtek HD Audio Control Panel may not start, and you receive an
> error message when you start the computer: "Illegal System DLL
> Relocation"
> http://support.microsoft.com/kb/935448/en-us
>
> --
> Gruß Christine
>

 
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Christine Heinrich
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      04-04-2007
summerbird schrieb am 04.04.2007:

> same problem here on a non US-version


http://www.microsoft.com/downloads/d...DisplayLang=en
Look at "Change Language:" for choosing your language.

--
Gruß Christine
 
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Brew_Too
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      04-04-2007
ALL: see Donna Buenaventura's post in the: Bug in "Security Update for
Windows XP (KB925902)" post below; it may well solve our problems.
Regards,
Brew_too

"CottonRLS" wrote:

> I just now installed the recent update (apparently regarding the .ani
> problem) and when I restarted my computer, I received a message stating that
> user32.dll had been moved in memory and the application would not work due to
> a memory conflict with hhcntrl.ocx. Since both are Microsoft files and both
> are apparently system files, why would these two conflict and what do I do
> about it?
>
> I am using XP Home with Automatic Updates on and set to notify when they are
> ready to download.
>
> CottonRLS

 
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Christine Heinrich
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      04-04-2007
Holiday schrieb am 04.04.2007:

> Thank you Christine. The hot fix worked.


You're welcome. :-)

--
Gruß Christine
 
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Holiday
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      04-04-2007
On Wed, 4 Apr 2007 07:50:05 -0700, CottonRLS
<> wrote:

>I just now installed the recent update (apparently regarding the .ani
>problem) and when I restarted my computer, I received a message stating that
>user32.dll had been moved in memory and the application would not work due to
>a memory conflict with hhcntrl.ocx. Since both are Microsoft files and both
>are apparently system files, why would these two conflict and what do I do
>about it?
>
>I am using XP Home with Automatic Updates on and set to notify when they are
>ready to download.
>
>CottonRLS



SAME HERE! and I've recieved over 10 calls this morning complaining
about the same thing.

Holiday
 
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