I'm not too clear about your post.
First off, what did you download, software or an update, and if it is
software what is it, and if it was an update, which one?
and what does Zone Alarm have to do with your question, what program are you
looking for in control panel..there are no programs stored in control panel.
What exactly is the message when you try the update site?
here is a link to troubleshooting access to the Update site.
http://windowsxp.mvps.org/wukb.htm
And, as far as SP2, well, you need to be very prepared before you install
that patch.
read these links before you do anything.
http://www3.telus.net/dandemar/spackins.htm
http://support.microsoft.com/default.aspx?kbid=842242
http://support.microsoft.com/default...&Product=winxp
http://www.microsoft.com/windowsxp/s...hattoknow.mspx
"No computer wiz" <No computer
> wrote in
message news:5B23A505-CF6B-43DF-A1D9-...
> When trying to receive update system does not progress pass screen
checking
> for new versions since down loading new update software yesterday.
Although
> trouble shooter suggested third party software may be causing this
problem,
> although Zone alarm had a folder present with install details, could not
find
> control panel for this program. Have not loaded services pack 2 as this is
> what I'm trying to access.
>