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update doesn't work

 
 
OLIVIAN
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      02-05-2008
all my services ar on ...after i've repaired my windwows with XP CD now when
i'am trying to update it downloads microsoft windows installer 3.1 but it
can't install... what should I do??
 
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Shenan Stanley
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      02-05-2008
OLIVIAN wrote:
> all my services ar on ...after i've repaired my windwows with XP CD
> now when i'am trying to update it downloads microsoft windows
> installer 3.1 but it can't install... what should I do??


Give more information...
We assume you are running a Micorosft Windows Operating System (OS)...
Truthfully, only because of where you posted.

Can you tell us a bit more? Perhaps the OS in question?
What changed between this working properly and now?

If you are using Windows XP, by chance...

Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
http://support.microsoft.com/kb/943144
(Try it even if you did a clean, not repair, installation.)
(Try it even if you performed some sort of restore - not repair install.)

Can't figure that out?
(Only do below if you actually cannot figure out the simple instructions on
the web page above...)

Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO" and wait until it is done... Reboot will be needed.

- Download/Install Windows Update v3.

http://download.windowsupdate.com/Wi...gent30-x86.exe
(You *may* need to install it using the command line switch "/wuforce"
right after the reboot - immediately after logging in.)

- Download/Install the 927891 patch.
http://www.microsoft.com/downloads/d...9-404327772E5A

- Reboot.

- Visit http://windowsupdate.microsoft.com/ and scan for/install updates.

- Come back and let us know how things went!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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pandst
Guest
Posts: n/a

 
      02-06-2008
I have the same problem

"OLIVIAN" wrote:

> all my services ar on ...after i've repaired my windwows with XP CD now when
> i'am trying to update it downloads microsoft windows installer 3.1 but it
> can't install... what should I do??

 
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Shenan Stanley
Guest
Posts: n/a

 
      02-06-2008
OLIVIAN wrote:
> all my services ar on ...after i've repaired my windwows with XP
> CD now when i'am trying to update it downloads microsoft windows
> installer 3.1 but it can't install... what should I do??


pandst wrote:
> I have the same problem


Follow the same advice already given as an answer, perhaps?

Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
http://support.microsoft.com/kb/943144
(Try it even if you did a clean, not repair, installation.)
(Try it even if you performed some sort of restore - not repair install.)

Can't figure that out?
(Only do below if you actually cannot figure out the simple instructions on
the web page above...)

Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO" and wait until it is done... Reboot will be needed.

- Download/Install Windows Update v3.

http://download.windowsupdate.com/Wi...gent30-x86.exe
(You *may* need to install it using the command line switch "/wuforce"
right after the reboot - immediately after logging in.)

- Download/Install the 927891 patch.
http://www.microsoft.com/downloads/d...9-404327772E5A

- Reboot.

- Visit http://windowsupdate.microsoft.com/ and scan for/install updates.

- Come back and let us know how things went!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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Calven
Guest
Posts: n/a

 
      02-07-2008

This error is most likely caused by one of the following conditions:

1. The Windows Update Temporary folder is corrupted.
2. Windows Update Agent 3.0 is not installed properly.

We can perform the following steps to troubleshoot this issue. After trying
each suggestion, please go to the Windows Update site to check the result.
Thanks for your cooperation.

NOTE: Some third party programs can also affect the Windows Update service.
If you are running any third party applications such as Spyblocker, Internet
or web accelerators (programs designed to boost the speed of the Internet
connection), security or anti-virus programs (Norton, McAfee, etc.), I
recommend we temporarily disable or shut them down and then try accessing the
Windows Update site later. Please be sure to enable them again after
completing the update process.

Suggestion 1: Clean up Windows Update temporary folder
===========================================
1. Click Start, Run, type: cmd and press Enter. Please run the following
command in the open window.

Net stop WuAuServ

2. Click Start, Run, type: %windir% and press Enter.
3. In the open folder, rename the folder SoftwareDistribution to Sdold.
4. Click Start, Run, type: cmd and press Enter. Please run the following
command in the open window.

Net start WuAuServ

Suggestion 2: Reinstall Windows Update Agent 3.0
======================================
1. Visit the following link and download Windows Update Agent 3.0 to the C:\
(Choose Save, click My Computer on left panel, Click C:\, Click Open and
Click Save)

http://download.windowsupdate.com/Wi...gent30-x86.exe

2. Click Start, Click Run and copy the following command to the panel:

C:\WindowsUpdateAgent30-x86.exe /wuforce

Note: There is a space between "C:\WindowsUpdateAgent30-x86.exe" and
"/wuforce".
Best Regards,

Calven



 
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