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Mark Silka
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I have a new computer that keeps erroring while trying to install windows
updates. I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many other things. I even installed the SP3 update for Windows XP and the updates still will not install. I am enclosing the last 50 lines of the WindowsUpdate.log file. The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200 GB hard drive. 2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed postprocessing, error = 80246002 2008-05-19 08:42:51:297 1068 9ac DnldMgr Failed file: URL = 'http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ndp20-kb928365-x86_3715c8e057f1fceb583c4cde0fc09c879819fb45.exe', Local path = 'C:\WINDOWS\SoftwareDistribution\Download\066d6b6f 1db2fb7733670d09b62362cd\3715c8e057f1fceb583c4cde0 fc09c879819fb45' 2008-05-19 08:42:51:297 1068 9ac DnldMgr Error 0x80246002 occurred while downloading update; notifying dependent calls. 2008-05-19 08:42:51:375 2252 990 COMAPI >>-- RESUMED -- COMAPI: Download [ClientId = WindowsUpdate] 2008-05-19 08:42:51:375 2252 990 COMAPI - Download call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0) 2008-05-19 08:42:51:375 2252 990 COMAPI - WARNING: Exit code = 0x00000000; Call error code = 0x80240022 2008-05-19 08:42:51:375 2252 990 COMAPI --------- 2008-05-19 08:42:51:375 2252 990 COMAPI -- END -- COMAPI: Download [ClientId = WindowsUpdate] 2008-05-19 08:42:51:375 2252 990 COMAPI ------------- 2008-05-19 08:42:56:375 1068 8d0 Report REPORT EVENT: {A741A63D-36F5-47E9-96CD-34DD7CD4BF70} 2008-05-19 08:42:51:375-0400 1 161 101 {28190A6C-BDE4-4B91-83BC-1F0231B694B2} 103 80246002 WindowsUpdate Failure Content Download Error: Download failed. 2008-05-19 08:48:19:298 1068 5c8 AU AU found 0 updates for install at shutdown 2008-05-19 08:48:19:313 1248 184 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0400) =========== 2008-05-19 08:48:19:313 1248 184 Misc = Process: C:\WINDOWS\Explorer.EXE 2008-05-19 08:48:19:313 1248 184 Misc = Module: C:\WINDOWS\system32\wuaueng.dll 2008-05-19 08:48:19:313 1248 184 Shutdwn Install at shutdown: no updates to install 2008-05-19 08:48:27:282 1068 df4 AU ########### AU: Uninitializing Automatic Updates ########### 2008-05-19 08:48:27:797 1068 df4 Service ********* 2008-05-19 08:48:27:797 1068 df4 Service ** END ** Service: Service exit [Exit code = 0x240001] 2008-05-19 08:48:27:797 1068 df4 Service ************* 2008-05-19 11:04:10:703 1068 7c Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0400) =========== 2008-05-19 11:04:10:734 1068 7c Misc = Process: C:\WINDOWS\System32\svchost.exe 2008-05-19 11:04:10:734 1068 7c Misc = Module: C:\WINDOWS\system32\wuaueng.dll 2008-05-19 11:04:10:703 1068 7c Service ************* 2008-05-19 11:04:10:734 1068 7c Service ** START ** Service: Service startup 2008-05-19 11:04:10:734 1068 7c Service ********* 2008-05-19 11:04:15:437 1068 7c Agent * WU client version 7.0.6000.381 2008-05-19 11:04:15:437 1068 7c Agent * Base directory: C:\WINDOWS\SoftwareDistribution 2008-05-19 11:04:15:437 1068 7c Agent * Access type: No proxy 2008-05-19 11:04:15:437 1068 7c Agent * Network state: Connected 2008-05-19 11:04:46:909 1068 7c Report *********** Report: Initializing static reporting data *********** 2008-05-19 11:04:46:909 1068 7c Report * OS Version = 5.1.2600.3.0.65536 2008-05-19 11:04:47:277 1068 7c Report WARNING: Failed to load reporting information from Win32_ComputerSystem with hr = 80041013. 2008-05-19 11:04:47:323 1068 7c Report WARNING: Failed to load reporting information from Win32_BiosProperties with hr = 80041013. 2008-05-19 11:04:47:323 1068 7c Report * Locale ID = 1033 2008-05-19 11:04:47:430 1068 7c AU ########### AU: Uninitializing Automatic Updates ########### 2008-05-19 11:04:47:460 1068 7c Service ********* 2008-05-19 11:04:47:460 1068 7c Service ** END ** Service: Service exit [Exit code = 0x240001] 2008-05-19 11:04:47:460 1068 7c Service ************* 2008-05-19 11:05:32:998 1068 490 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0400) =========== 2008-05-19 11:05:32:998 1068 490 Misc = Process: C:\WINDOWS\System32\svchost.exe 2008-05-19 11:05:32:998 1068 490 Misc = Module: C:\WINDOWS\system32\wuaueng.dll 2008-05-19 11:05:32:998 1068 490 Service ************* 2008-05-19 11:05:32:998 1068 490 Service ** START ** Service: Service startup 2008-05-19 11:05:32:998 1068 490 Service ********* 2008-05-19 11:05:32:998 1068 490 Agent * WU client version 7.0.6000.381 2008-05-19 11:05:32:998 1068 490 Agent * Base directory: C:\WINDOWS\SoftwareDistribution 2008-05-19 11:05:32:998 1068 490 Agent * Access type: No proxy 2008-05-19 11:05:32:998 1068 490 Agent * Network state: Connected 2008-05-19 11:05:55:606 1068 5c4 Agent *********** Agent: Initializing Windows Update Agent *********** 2008-05-19 11:05:55:606 1068 5c4 Agent *********** Agent: Initializing global settings cache *********** 2008-05-19 11:05:55:606 1068 490 Report *********** Report: Initializing static reporting data *********** 2008-05-19 11:05:55:606 1068 5c4 Agent * WSUS server: <NULL> 2008-05-19 11:05:55:606 1068 490 Report * OS Version = 5.1.2600.3.0.65536 2008-05-19 11:05:55:606 1068 5c4 Agent * WSUS status server: <NULL> 2008-05-19 11:05:55:606 1068 5c4 Agent * Target group: (Unassigned Computers) 2008-05-19 11:05:55:606 1068 5c4 Agent * Windows Update access disabled: No 2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load reporting information from Win32_ComputerSystem with hr = 80041013. 2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load reporting information from Win32_BiosProperties with hr = 80041013. 2008-05-19 11:05:55:713 1068 490 Report * Locale ID = 1033 2008-05-19 11:05:57:808 236 148 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0400) =========== 2008-05-19 11:05:57:808 236 148 Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2008-05-19 11:05:57:808 236 148 Misc = Module: C:\WINDOWS\system32\wuaueng.dll 2008-05-19 11:05:57:808 236 148 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000} 2008-05-19 11:05:57:808 236 148 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2008-05-19 11:05:57:839 1068 5c4 Agent WARNING: Failed to read the service id for re-registration 0x80070002 2008-05-19 11:05:57:839 1068 5c4 Agent WARNING: Missing service entry in the backup data store; cleaning up 2008-05-19 11:05:57:854 1068 5c4 DnldMgr Download manager restoring 0 downloads 2008-05-19 11:06:02:122 1884 6e0 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0400) =========== 2008-05-19 11:06:02:122 1884 6e0 Misc = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE 2008-05-19 11:06:02:122 1884 6e0 Misc = Module: C:\WINDOWS\system32\wuweb.dll 2008-05-19 11:06:02:122 1884 6e0 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: 2008-05-19 11:06:02:168 1884 6e0 Misc Microsoft signed: Yes 2008-05-19 11:06:02:351 1884 6e0 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab: 2008-05-19 11:06:02:351 1884 6e0 Misc Microsoft signed: Yes 2008-05-19 11:06:02:734 1884 6e0 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab: 2008-05-19 11:06:02:749 1884 6e0 Misc Microsoft signed: Yes 2008-05-19 11:06:02:749 1884 6e0 Setup *********** Setup: Checking whether self-update is required *********** 2008-05-19 11:06:02:749 1884 6e0 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf 2008-05-19 11:06:02:826 1884 6e0 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version = 7.0.6000.381 2008-05-19 11:06:02:826 1884 6e0 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required version = 7.0.6000.381 2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required version = 7.0.6000.381 2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required version = 7.0.6000.381 2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required version = 7.0.6000.381 2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required version = 7.0.6000.381 2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required version = 7.0.6000.381 2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required version = 7.0.6000.381 2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required version = 7.0.6000.381 2008-05-19 11:06:02:856 1884 6e0 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required version = 7.0.6000.381 2008-05-19 11:06:02:856 1884 6e0 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version = 7.0.6000.381 2008-05-19 11:06:02:856 1884 6e0 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required version = 7.0.6000.381 2008-05-19 11:06:02:856 1884 6e0 Setup * IsUpdateRequired = No 2008-05-19 11:06:05:074 1884 6e0 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0400) =========== 2008-05-19 11:06:05:074 1884 6e0 Misc = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE 2008-05-19 11:06:05:074 1884 6e0 Misc = Module: C:\WINDOWS\system32\wuapi.dll 2008-05-19 11:06:05:074 1884 6e0 COMAPI ------------- 2008-05-19 11:06:05:074 1884 6e0 COMAPI -- START -- COMAPI: Search [ClientId = WindowsUpdate] 2008-05-19 11:06:05:074 1884 6e0 COMAPI --------- 2008-05-19 11:06:05:089 1068 590 Agent ************* 2008-05-19 11:06:05:089 1884 6e0 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate] 2008-05-19 11:06:05:089 1068 590 Agent ** START ** Agent: Finding updates [CallerId = WindowsUpdate] 2008-05-19 11:06:05:089 1068 590 Agent ********* 2008-05-19 11:06:05:089 1068 590 Agent * Online = Yes; Ignore download priority = No 2008-05-19 11:06:05:089 1068 590 Agent * Criteria = "IsInstalled=0 and IsHidden=1" 2008-05-19 11:06:05:089 1068 590 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} 2008-05-19 11:06:05:319 1068 590 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: 2008-05-19 11:06:05:380 1068 590 Misc Microsoft signed: Yes 2008-05-19 11:06:05:564 1068 590 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: 2008-05-19 11:06:05:579 1068 590 Misc Microsoft signed: Yes 2008-05-19 11:06:05:579 1068 590 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2008-05-19 11:06:05:579 1068 590 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/...ce/client.asmx 2008-05-19 11:06:06:634 1068 590 PT WARNING: Cached cookie has expired or new PID is available 2008-05-19 11:06:06:634 1068 590 PT WARNING: PTWarn: Anonymous plug-in skipped for WU 2008-05-19 11:06:11:973 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, hr = 80041013 2008-05-19 11:06:12:447 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {FF3C7A1C-46E7-45E1-8F62-4E3E51801B48}.100, hr = 80041013 2008-05-19 11:06:12:493 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {A192EE4D-3CC9-4CEF-88CD-80F0BAFE2394}.101, hr = 80041013 2008-05-19 11:06:13:365 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {DCF74686-970B-4EC8-990D-AE5F62DAAB30}.103, hr = 80041013 2008-05-19 11:06:13:380 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.105, hr = 80041013 2008-05-19 11:06:13:395 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {C735DBB1-06B4-49F2-815F-97976B4B86A4}.102, hr = 80041013 2008-05-19 11:06:13:640 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {7C1A8854-3A66-4809-A2B7-35EA97FF28BE}.103, hr = 80041013 2008-05-19 11:06:13:655 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {A4486957-7359-4725-B595-BD04F5A1A7D5}.102, hr = 80041013 2008-05-19 11:06:13:671 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {6A8FE277-1048-48B1-803B-4580C15BBDF1}.100, hr = 80041013 2008-05-19 11:06:17:755 1068 490 AU ########### AU: Initializing Automatic Updates ########### 2008-05-19 11:06:17:755 1068 490 AU # Approval type: Pre-install notify (User preference) 2008-05-19 11:06:17:755 1068 490 AU # Auto-install minor updates: No (User preference) 2008-05-19 11:06:17:755 1068 490 Agent Switching to hardware-verified ClientId. 2008-05-19 11:06:17:770 1068 490 AU AU finished delayed initialization 2008-05-19 11:06:20:692 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.103, hr = 80041013 2008-05-19 11:06:20:952 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {BFFB4E11-BE05-4EE6-9466-A2242D3A6F62}.103, hr = 80041013 2008-05-19 11:06:20:967 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {8123EDC6-1A2F-4549-ABB4-280812A283E6}.100, hr = 80041013 2008-05-19 11:06:22:558 1068 590 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: 2008-05-19 11:06:22:558 1068 590 Misc Microsoft signed: Yes 2008-05-19 11:06:22:650 1068 590 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: 2008-05-19 11:06:22:650 1068 590 Misc Microsoft signed: Yes 2008-05-19 11:06:22:650 1068 590 PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2008-05-19 11:06:22:650 1068 590 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/...ce/client.asmx 2008-05-19 11:06:22:879 236 148 DtaStor WARNING: Attempted to add URL http://www.download.windowsupdate.co...6cd9d5e186.cab for file uxEYIEQ3U2rJd9jiHntKbNnV4YY= when file has not been previously added to the datastore 2008-05-19 11:06:23:445 1068 590 Agent * Found 0 updates and 12 categories in search; evaluated appl. rules of 180 out of 302 deployed entities 2008-05-19 11:06:23:491 1068 590 Agent ********* 2008-05-19 11:06:23:491 1068 590 Agent ** END ** Agent: Finding updates [CallerId = WindowsUpdate] 2008-05-19 11:06:23:491 1068 590 Agent ************* 2008-05-19 11:06:23:506 1884 39c COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = WindowsUpdate] 2008-05-19 11:06:23:506 1884 39c COMAPI - Updates found = 0 2008-05-19 11:06:23:506 1884 39c COMAPI --------- 2008-05-19 11:06:23:506 1884 39c COMAPI -- END -- COMAPI: Search [ClientId = WindowsUpdate] 2008-05-19 11:06:23:506 1884 39c COMAPI ------------- 2008-05-19 11:06:23:522 1884 6e0 COMAPI ------------- 2008-05-19 11:06:23:522 1884 6e0 COMAPI -- START -- COMAPI: Search [ClientId = WindowsUpdate] 2008-05-19 11:06:23:522 1884 6e0 COMAPI --------- 2008-05-19 11:06:23:537 1068 590 Agent ************* 2008-05-19 11:06:23:537 1884 6e0 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate] 2008-05-19 11:06:23:537 1068 590 Agent ** START ** Agent: Finding updates [CallerId = WindowsUpdate] 2008-05-19 11:06:23:537 1068 590 Agent ********* 2008-05-19 11:06:23:537 1068 590 Agent * Online = No; Ignore download priority = No 2008-05-19 11:06:23:537 1068 590 Agent * Criteria = "IsInstalled = 0 and IsHidden = 0" 2008-05-19 11:06:23:537 1068 590 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} 2008-05-19 11:06:23:705 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {BFFB4E11-BE05-4EE6-9466-A2242D3A6F62}.103, hr = 80041013 2008-05-19 11:06:23:720 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, hr = 80041013 2008-05-19 11:06:23:736 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {FF3C7A1C-46E7-45E1-8F62-4E3E51801B48}.100, hr = 80041013 2008-05-19 11:06:23:751 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {A192EE4D-3CC9-4CEF-88CD-80F0BAFE2394}.101, hr = 80041013 2008-05-19 11:06:23:766 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {7C1A8854-3A66-4809-A2B7-35EA97FF28BE}.103, hr = 80041013 2008-05-19 11:06:23:782 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {A4486957-7359-4725-B595-BD04F5A1A7D5}.102, hr = 80041013 2008-05-19 11:06:23:797 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.103, hr = 80041013 2008-05-19 11:06:23:812 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {6A8FE277-1048-48B1-803B-4580C15BBDF1}.100, hr = 80041013 2008-05-19 11:06:23:812 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {DCF74686-970B-4EC8-990D-AE5F62DAAB30}.103, hr = 80041013 2008-05-19 11:06:23:827 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.105, hr = 80041013 2008-05-19 11:06:23:858 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {C735DBB1-06B4-49F2-815F-97976B4B86A4}.102, hr = 80041013 2008-05-19 11:06:23:873 1068 590 Agent WARNING: Failed to evaluate Installed rule, updateId = {8123EDC6-1A2F-4549-ABB4-280812A283E6}.100, hr = 80041013 2008-05-19 11:06:23:889 1068 590 Agent * Added update {B4B9471C-1A5E-4D9C-94EF-84B00592946A}.100 to search result 2008-05-19 11:06:23:889 1068 590 Agent * Added update {28190A6C-BDE4-4B91-83BC-1F0231B694B2}.103 to search result 2008-05-19 11:06:23:889 1068 590 Agent * Added update {D24FE7DE-266B-4260-BBF2-59824AF246CF}.101 to search result 2008-05-19 11:06:23:889 1068 590 Agent * Found 3 updates and 12 categories in search; evaluated appl. rules of 180 out of 302 deployed entities 2008-05-19 11:06:23:889 1068 590 Agent ********* 2008-05-19 11:06:23:889 1068 590 Agent ** END ** Agent: Finding updates [CallerId = WindowsUpdate] 2008-05-19 11:06:23:889 1068 590 Agent ************* 2008-05-19 11:06:23:904 1884 39c COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = WindowsUpdate] 2008-05-19 11:06:23:904 1884 39c COMAPI - Updates found = 3 2008-05-19 11:06:23:904 1884 39c COMAPI --------- 2008-05-19 11:06:23:904 1884 39c COMAPI -- END -- COMAPI: Search [ClientId = WindowsUpdate] 2008-05-19 11:06:23:904 1884 39c COMAPI ------------- 2008-05-19 11:06:28:401 1068 590 Report REPORT EVENT: {7B435E09-29F9-448B-8997-4BED8C280DB8} 2008-05-19 11:06:23:445-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Windows Update Client successfully detected 0 updates. 2008-05-19 11:06:30:803 1884 6e0 COMAPI ------------- 2008-05-19 11:06:30:803 1884 6e0 COMAPI -- START -- COMAPI: Download [ClientId = WindowsUpdate] 2008-05-19 11:06:30:803 1884 6e0 COMAPI --------- 2008-05-19 11:06:30:803 1884 6e0 COMAPI - Forced: No; Download priority: 3 2008-05-19 11:06:30:803 1884 6e0 COMAPI - Updates in request: 1 2008-05-19 11:06:30:803 1884 6e0 COMAPI - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} 2008-05-19 11:06:30:818 1884 6e0 COMAPI <<-- SUBMITTED -- COMAPI: Download [ClientId = WindowsUpdate] 2008-05-19 11:06:30:818 1068 590 DnldMgr ************* 2008-05-19 11:06:30:818 1068 590 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = WindowsUpdate] 2008-05-19 11:06:30:818 1068 590 DnldMgr ********* 2008-05-19 11:06:30:818 1068 590 DnldMgr * Call ID = {2B0F664C-A9D9-4E9C-9A6A-CD15CFACC7C9} 2008-05-19 11:06:30:818 1068 590 DnldMgr * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77} 2008-05-19 11:06:30:818 1068 590 DnldMgr * Updates to download = 1 2008-05-19 11:06:30:818 1068 590 Agent * Title = Security Update for Microsoft .NET Framework, Version 2.0 (KB928365) 2008-05-19 11:06:30:818 1068 590 Agent * UpdateId = {28190A6C-BDE4-4B91-83BC-1F0231B694B2}.103 2008-05-19 11:06:30:818 1068 590 Agent * Bundles 1 updates: 2008-05-19 11:06:30:818 1068 590 Agent * {532DE0D7-B6DF-4374-8DAB-40B918908B2E}.103 2008-05-19 11:06:30:818 1068 590 DnldMgr *********** DnldMgr: New download job [UpdateId = {532DE0D7-B6DF-4374-8DAB-40B918908B2E}.103] *********** 2008-05-19 11:06:31:292 1068 590 DnldMgr * BITS job initialized, JobId = {A702A755-6333-42E3-B8FF-DE86576A656E} 2008-05-19 11:06:31:384 1068 590 DnldMgr * Downloading from http://www.download.windowsupdate.co...879819fb45.exe to C:\WINDOWS\SoftwareDistribution\Download\066d6b6f1 db2fb7733670d09b62362cd\3715c8e057f1fceb583c4cde0f c09c879819fb45 (full file). 2008-05-19 11:06:31:460 1068 590 Agent ********* 2008-05-19 11:06:31:460 1068 590 Agent ** END ** Agent: Downloading updates [CallerId = WindowsUpdate] 2008-05-19 11:06:31:460 1068 590 Agent ************* 2008-05-19 11:08:47:767 1068 860 DnldMgr BITS job {A702A755-6333-42E3-B8FF-DE86576A656E} completed successfully 2008-05-19 11:08:48:118 1068 860 DnldMgr WARNING: File failed postprocessing, error = 80246002 2008-05-19 11:08:48:118 1068 860 DnldMgr Failed file: URL = 'http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ndp20-kb928365-x86_3715c8e057f1fceb583c4cde0fc09c879819fb45.exe', Local path = 'C:\WINDOWS\SoftwareDistribution\Download\066d6b6f 1db2fb7733670d09b62362cd\3715c8e057f1fceb583c4cde0 fc09c879819fb45' 2008-05-19 11:08:48:134 1068 860 DnldMgr Error 0x80246002 occurred while downloading update; notifying dependent calls. 2008-05-19 11:08:48:164 1884 39c COMAPI >>-- RESUMED -- COMAPI: Download [ClientId = WindowsUpdate] 2008-05-19 11:08:48:164 1884 39c COMAPI - Download call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0) 2008-05-19 11:08:48:164 1884 39c COMAPI - WARNING: Exit code = 0x00000000; Call error code = 0x80240022 2008-05-19 11:08:48:164 1884 39c COMAPI --------- 2008-05-19 11:08:48:164 1884 39c COMAPI -- END -- COMAPI: Download [ClientId = WindowsUpdate] 2008-05-19 11:08:48:164 1884 39c COMAPI ------------- 2008-05-19 11:08:53:059 1068 590 Report REPORT EVENT: {A2148A93-DAF9-4FB5-B9B4-50CBA09652C2} 2008-05-19 11:08:48:164-0400 1 161 101 {28190A6C-BDE4-4B91-83BC-1F0231B694B2} 103 80246002 WindowsUpdate Failure Content Download Error: Download failed. |
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PA Bear [MS MVP]
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CrystalBall© sez...
Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation: http://support.microsoft.com/kb/943144 NB: Also applies to clean installs, upgrade installs, and Recovery installs. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Mark Silka wrote: > I have a new computer that keeps erroring while trying to install windows > updates. > I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many > other things. > I even installed the SP3 update for Windows XP and the updates still will > not install. > > I am enclosing the last 50 lines of the WindowsUpdate.log file. > The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200 > GB > hard drive. > > 2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed > postprocessing, error = 80246002 <snip> |
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Mark Silka
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"PA Bear [MS MVP]" wrote: > CrystalBall© sez... > > Updates are not installed successfully from Windows Update, from Microsoft > Update, or by using Automatic Updates after you repair a Windows XP > installation: > http://support.microsoft.com/kb/943144 > > NB: Also applies to clean installs, upgrade installs, and Recovery installs. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > > Mark Silka wrote: > > I have a new computer that keeps erroring while trying to install windows > > updates. > > I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many > > other things. > > I even installed the SP3 update for Windows XP and the updates still will > > not install. > > > > I am enclosing the last 50 lines of the WindowsUpdate.log file. > > The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200 > > GB > > hard drive. > > > > 2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed > > postprocessing, error = 80246002 > <snip> > > Yes, I tried that tech doc and still received the same problem. When I went to the last step about downloading the windows update program I received a "corrupt file" notification after downloading it to the pc in question. |
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PA Bear [MS MVP]
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Mark Silka wrote:
>>> I have a new computer that keeps erroring while trying to install >>> windows >>> updates. >>> I have reinstalled the OS. Renamed the SoftwareDistributionFolder and >>> many >>> other things. >>> I even installed the SP3 update for Windows XP and the updates still >>> will >>> not install. >>> >>> I am enclosing the last 50 lines of the WindowsUpdate.log file. >>> The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, >>> 200 >>> GB >>> hard drive. >>> >>> 2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed >>> postprocessing, error = 80246002 >> <snip> >> >> CrystalBall© sez... >> >> Updates are not installed successfully from Windows Update, from >> Microsoft >> Update, or by using Automatic Updates after you repair a Windows XP >> installation: >> http://support.microsoft.com/kb/943144 >> >> NB: Also applies to clean installs, upgrade installs, and Recovery >> installs. > > Yes, I tried that tech doc and still received the same problem. > When I went to the last step about downloading the windows update program > I > received a "corrupt file" notification after downloading it to the pc in > question. Had you reinstalled WinXP just before you installed SP3? Did you try Method 1 as well as Method 2? ================================== Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and e-mail support is available only in the United States and Canada. • US: http://support.microsoft.com/oas/def...3&gprid=522131 • CA: http://support.microsoft.com/oas/def...3&gprid=522131 • UK: http://support.microsoft.com/oas/def...3&gprid=522131 • AU: http://support.microsoft.com/oas/def...3&gprid=522131 • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select Windows XP | select Windows XP Service Pack 3 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ |
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MowGreen [MVP]
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Is a 3rd party firewall being used ?
What is the installed antivirus/security suite ? Are there cookie/pop up blockers or download managers/accelerators installed ? What toolbars or Add-ons have been installed to IE ? Is IE7 installed ? Is the system on a network through a router ? 2008-05-19 11:08:48:118 1068 860 DnldMgr WARNING: File failed postprocessing, error = 80246002 2008-05-19 11:08:48:118 1068 860 DnldMgr Failed file 2008-05-19 11:08:48:134 1068 860 DnldMgr Error 0x80246002 occurred while downloading update; notifying dependent calls. The download handler is not making a download request. Some 'thing' is blocking the download. The above error code and the below error code are *not* seen very often - 2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load reporting information from Win32_ComputerSystem with hr = 80041013. 2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load reporting information from Win32_BiosProperties with hr = 80041013 The information from the system is not being transmitted back to the update server. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== Mark Silka wrote: > > "PA Bear [MS MVP]" wrote: > > >>CrystalBall© sez... >> >>Updates are not installed successfully from Windows Update, from Microsoft >>Update, or by using Automatic Updates after you repair a Windows XP >>installation: >>http://support.microsoft.com/kb/943144 >> >>NB: Also applies to clean installs, upgrade installs, and Recovery installs. >>-- >>~Robear Dyer (PA Bear) >>MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>AumHa VSOP & Admin http://aumha.net >>DTS-L http://dts-l.net/ >> >> >>Mark Silka wrote: >> >>>I have a new computer that keeps erroring while trying to install windows >>>updates. >>>I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many >>>other things. >>>I even installed the SP3 update for Windows XP and the updates still will >>>not install. >>> >>>I am enclosing the last 50 lines of the WindowsUpdate.log file. >>>The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200 >>>GB >>>hard drive. >>> >>>2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed >>>postprocessing, error = 80246002 >> >><snip> >> >> > > > Yes, > > I tried that tech doc and still received the same problem. > When I went to the last step about downloading the windows update program I > received a "corrupt file" notification after downloading it to the pc in > question. > |
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Mark Silka
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Yes, I have tried both 1 and 2
"PA Bear [MS MVP]" wrote: > Mark Silka wrote: > >>> I have a new computer that keeps erroring while trying to install > >>> windows > >>> updates. > >>> I have reinstalled the OS. Renamed the SoftwareDistributionFolder and > >>> many > >>> other things. > >>> I even installed the SP3 update for Windows XP and the updates still > >>> will > >>> not install. > >>> > >>> I am enclosing the last 50 lines of the WindowsUpdate.log file. > >>> The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, > >>> 200 > >>> GB > >>> hard drive. > >>> > >>> 2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed > >>> postprocessing, error = 80246002 > >> <snip> > >> > >> CrystalBall© sez... > >> > >> Updates are not installed successfully from Windows Update, from > >> Microsoft > >> Update, or by using Automatic Updates after you repair a Windows XP > >> installation: > >> http://support.microsoft.com/kb/943144 > >> > >> NB: Also applies to clean installs, upgrade installs, and Recovery > >> installs. > > > > Yes, I tried that tech doc and still received the same problem. > > When I went to the last step about downloading the windows update program > > I > > received a "corrupt file" notification after downloading it to the pc in > > question. > > Had you reinstalled WinXP just before you installed SP3? > > Did you try Method 1 as well as Method 2? > > ================================== > > Free unlimited installation and compatibility support is available for > Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and > e-mail support is available only in the United States and Canada. > > • US: > http://support.microsoft.com/oas/def...3&gprid=522131 > > • CA: > http://support.microsoft.com/oas/def...3&gprid=522131 > > • UK: > http://support.microsoft.com/oas/def...3&gprid=522131 > > • AU: > http://support.microsoft.com/oas/def...3&gprid=522131 > > • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select > Windows XP | select Windows XP Service Pack 3 > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > |
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Mark Silka
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No 3rd party firewall
No antivirus/security suite installed yet. No popup blockers, download managers, accelerators No toolbars or addons. IE7 is installed. System is on an office network. "MowGreen [MVP]" wrote: > Is a 3rd party firewall being used ? > What is the installed antivirus/security suite ? > Are there cookie/pop up blockers or download managers/accelerators > installed ? > What toolbars or Add-ons have been installed to IE ? > Is IE7 installed ? > Is the system on a network through a router ? > > > 2008-05-19 11:08:48:118 1068 860 DnldMgr WARNING: File failed > postprocessing, error = 80246002 > 2008-05-19 11:08:48:118 1068 860 DnldMgr Failed file > 2008-05-19 11:08:48:134 1068 860 DnldMgr Error 0x80246002 occurred while > downloading update; notifying dependent calls. > > The download handler is not making a download request. Some 'thing' is > blocking the download. The above error code and the below error code > are *not* seen very often - > > 2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load > reporting information from Win32_ComputerSystem with hr = 80041013. > 2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load > reporting information from Win32_BiosProperties with hr = 80041013 > > The information from the system is not being transmitted back to the > update server. > > > MowGreen [MVP 2003-2008] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > Mark Silka wrote: > > > > "PA Bear [MS MVP]" wrote: > > > > > >>CrystalBall© sez... > >> > >>Updates are not installed successfully from Windows Update, from Microsoft > >>Update, or by using Automatic Updates after you repair a Windows XP > >>installation: > >>http://support.microsoft.com/kb/943144 > >> > >>NB: Also applies to clean installs, upgrade installs, and Recovery installs. > >>-- > >>~Robear Dyer (PA Bear) > >>MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >>AumHa VSOP & Admin http://aumha.net > >>DTS-L http://dts-l.net/ > >> > >> > >>Mark Silka wrote: > >> > >>>I have a new computer that keeps erroring while trying to install windows > >>>updates. > >>>I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many > >>>other things. > >>>I even installed the SP3 update for Windows XP and the updates still will > >>>not install. > >>> > >>>I am enclosing the last 50 lines of the WindowsUpdate.log file. > >>>The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200 > >>>GB > >>>hard drive. > >>> > >>>2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed > >>>postprocessing, error = 80246002 > >> > >><snip> > >> > >> > > > > > > Yes, > > > > I tried that tech doc and still received the same problem. > > When I went to the last step about downloading the windows update program I > > received a "corrupt file" notification after downloading it to the pc in > > question. > > > |
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MowGreen [MVP]
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> System is on an office network.
Who manages the network and how many systems are on it ? Do other systems show these errors in the WU.logs ? Is there a server and, if so, what's on the server in terms of security? Does the server update successfully ? Is WSUS involved ? Who is the Admin for the network ? MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== Mark Silka wrote: > No 3rd party firewall > No antivirus/security suite installed yet. > No popup blockers, download managers, accelerators > No toolbars or addons. > IE7 is installed. > System is on an office network. > > "MowGreen [MVP]" wrote: > > >>Is a 3rd party firewall being used ? >>What is the installed antivirus/security suite ? >>Are there cookie/pop up blockers or download managers/accelerators >>installed ? >>What toolbars or Add-ons have been installed to IE ? >>Is IE7 installed ? >>Is the system on a network through a router ? >> >> >>2008-05-19 11:08:48:118 1068 860 DnldMgr WARNING: File failed >>postprocessing, error = 80246002 >>2008-05-19 11:08:48:118 1068 860 DnldMgr Failed file >>2008-05-19 11:08:48:134 1068 860 DnldMgr Error 0x80246002 occurred while >>downloading update; notifying dependent calls. >> >>The download handler is not making a download request. Some 'thing' is >>blocking the download. The above error code and the below error code >>are *not* seen very often - >> >>2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load >>reporting information from Win32_ComputerSystem with hr = 80041013. >>2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load >>reporting information from Win32_BiosProperties with hr = 80041013 >> >>The information from the system is not being transmitted back to the >>update server. >> >> >>MowGreen [MVP 2003-2008] >>=============== >> *-343-* FDNY >>Never Forgotten >>=============== >> >> >> >>Mark Silka wrote: >> >>>"PA Bear [MS MVP]" wrote: >>> >>> >>> >>>>CrystalBall© sez... >>>> >>>>Updates are not installed successfully from Windows Update, from Microsoft >>>>Update, or by using Automatic Updates after you repair a Windows XP >>>>installation: >>>>http://support.microsoft.com/kb/943144 >>>> >>>>NB: Also applies to clean installs, upgrade installs, and Recovery installs. >>>>-- >>>>~Robear Dyer (PA Bear) >>>>MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>>AumHa VSOP & Admin http://aumha.net >>>>DTS-L http://dts-l.net/ >>>> >>>> >>>>Mark Silka wrote: >>>> >>>> >>>>>I have a new computer that keeps erroring while trying to install windows >>>>>updates. >>>>>I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many >>>>>other things. >>>>>I even installed the SP3 update for Windows XP and the updates still will >>>>>not install. >>>>> >>>>>I am enclosing the last 50 lines of the WindowsUpdate.log file. >>>>>The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200 >>>>>GB >>>>>hard drive. >>>>> >>>>>2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed >>>>>postprocessing, error = 80246002 >>>> >>>><snip> >>>> >>>> >>> >>> >>>Yes, >>> >>>I tried that tech doc and still received the same problem. >>>When I went to the last step about downloading the windows update program I >>>received a "corrupt file" notification after downloading it to the pc in >>>question. >>> >> |
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Mark Silka
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I am the network admin have about 6-7 servers.
This is the only system that shows the errors. We have security in the form of a Sonicwall Firewall appliance. We have over 30 pcs and all update fine. This is the first one I have had an issue with. I am checking the hardware to make sure there isn't any data degradation occurring. "MowGreen [MVP]" wrote: > > System is on an office network. > > Who manages the network and how many systems are on it ? > Do other systems show these errors in the WU.logs ? > Is there a server and, if so, what's on the server in terms of security? > Does the server update successfully ? > Is WSUS involved ? > > Who is the Admin for the network ? > > MowGreen [MVP 2003-2008] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > Mark Silka wrote: > > > No 3rd party firewall > > No antivirus/security suite installed yet. > > No popup blockers, download managers, accelerators > > No toolbars or addons. > > IE7 is installed. > > System is on an office network. > > > > "MowGreen [MVP]" wrote: > > > > > >>Is a 3rd party firewall being used ? > >>What is the installed antivirus/security suite ? > >>Are there cookie/pop up blockers or download managers/accelerators > >>installed ? > >>What toolbars or Add-ons have been installed to IE ? > >>Is IE7 installed ? > >>Is the system on a network through a router ? > >> > >> > >>2008-05-19 11:08:48:118 1068 860 DnldMgr WARNING: File failed > >>postprocessing, error = 80246002 > >>2008-05-19 11:08:48:118 1068 860 DnldMgr Failed file > >>2008-05-19 11:08:48:134 1068 860 DnldMgr Error 0x80246002 occurred while > >>downloading update; notifying dependent calls. > >> > >>The download handler is not making a download request. Some 'thing' is > >>blocking the download. The above error code and the below error code > >>are *not* seen very often - > >> > >>2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load > >>reporting information from Win32_ComputerSystem with hr = 80041013. > >>2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load > >>reporting information from Win32_BiosProperties with hr = 80041013 > >> > >>The information from the system is not being transmitted back to the > >>update server. > >> > >> > >>MowGreen [MVP 2003-2008] > >>=============== > >> *-343-* FDNY > >>Never Forgotten > >>=============== > >> > >> > >> > >>Mark Silka wrote: > >> > >>>"PA Bear [MS MVP]" wrote: > >>> > >>> > >>> > >>>>CrystalBall© sez... > >>>> > >>>>Updates are not installed successfully from Windows Update, from Microsoft > >>>>Update, or by using Automatic Updates after you repair a Windows XP > >>>>installation: > >>>>http://support.microsoft.com/kb/943144 > >>>> > >>>>NB: Also applies to clean installs, upgrade installs, and Recovery installs. > >>>>-- > >>>>~Robear Dyer (PA Bear) > >>>>MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >>>>AumHa VSOP & Admin http://aumha.net > >>>>DTS-L http://dts-l.net/ > >>>> > >>>> > >>>>Mark Silka wrote: > >>>> > >>>> > >>>>>I have a new computer that keeps erroring while trying to install windows > >>>>>updates. > >>>>>I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many > >>>>>other things. > >>>>>I even installed the SP3 update for Windows XP and the updates still will > >>>>>not install. > >>>>> > >>>>>I am enclosing the last 50 lines of the WindowsUpdate.log file. > >>>>>The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200 > >>>>>GB > >>>>>hard drive. > >>>>> > >>>>>2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed > >>>>>postprocessing, error = 80246002 > >>>> > >>>><snip> > >>>> > >>>> > >>> > >>> > >>>Yes, > >>> > >>>I tried that tech doc and still received the same problem. > >>>When I went to the last step about downloading the windows update program I > >>>received a "corrupt file" notification after downloading it to the pc in > >>>question. > >>> > >> > |
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PA Bear [MS MVP]
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Repost: Is WSUS involved??
Mark Silka wrote: > I am the network admin have about 6-7 servers. > This is the only system that shows the errors. > We have security in the form of a Sonicwall Firewall appliance. > We have over 30 pcs and all update fine. > This is the first one I have had an issue with. > > I am checking the hardware to make sure there isn't any data degradation > occurring. > > "MowGreen [MVP]" wrote: >>> System is on an office network. >> >> Who manages the network and how many systems are on it ? >> Do other systems show these errors in the WU.logs ? >> Is there a server and, if so, what's on the server in terms of security? >> Does the server update successfully ? >> Is WSUS involved ? >> >> Who is the Admin for the network ? >> >> MowGreen [MVP 2003-2008] >> =============== >> *-343-* FDNY >> Never Forgotten >> =============== >> >> >> >> Mark Silka wrote: >> >>> No 3rd party firewall >>> No antivirus/security suite installed yet. >>> No popup blockers, download managers, accelerators >>> No toolbars or addons. >>> IE7 is installed. >>> System is on an office network. >>> >>> "MowGreen [MVP]" wrote: >>> >>> >>>> Is a 3rd party firewall being used ? >>>> What is the installed antivirus/security suite ? >>>> Are there cookie/pop up blockers or download managers/accelerators >>>> installed ? >>>> What toolbars or Add-ons have been installed to IE ? >>>> Is IE7 installed ? >>>> Is the system on a network through a router ? >>>> >>>> >>>> 2008-05-19 11:08:48:118 1068 860 DnldMgr WARNING: File failed >>>> postprocessing, error = 80246002 >>>> 2008-05-19 11:08:48:118 1068 860 DnldMgr Failed file >>>> 2008-05-19 11:08:48:134 1068 860 DnldMgr Error 0x80246002 occurred >>>> while >>>> downloading update; notifying dependent calls. >>>> >>>> The download handler is not making a download request. Some 'thing' is >>>> blocking the download. The above error code and the below error code >>>> are *not* seen very often - >>>> >>>> 2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load >>>> reporting information from Win32_ComputerSystem with hr = 80041013. >>>> 2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load >>>> reporting information from Win32_BiosProperties with hr = 80041013 >>>> >>>> The information from the system is not being transmitted back to the >>>> update server. >>>> >>>> >>>> MowGreen [MVP 2003-2008] >>>> =============== >>>> *-343-* FDNY >>>> Never Forgotten >>>> =============== >>>> >>>> >>>> >>>> Mark Silka wrote: >>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>> >>>>> >>>>> >>>>>> CrystalBall© sez... >>>>>> >>>>>> Updates are not installed successfully from Windows Update, from >>>>>> Microsoft Update, or by using Automatic Updates after you repair a >>>>>> Windows XP installation: >>>>>> http://support.microsoft.com/kb/943144 >>>>>> >>>>>> NB: Also applies to clean installs, upgrade installs, and Recovery >>>>>> installs. -- >>>>>> ~Robear Dyer (PA Bear) >>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>>>> AumHa VSOP & Admin http://aumha.net >>>>>> DTS-L http://dts-l.net/ >>>>>> >>>>>> >>>>>> Mark Silka wrote: >>>>>> >>>>>> >>>>>>> I have a new computer that keeps erroring while trying to install >>>>>>> windows updates. >>>>>>> I have reinstalled the OS. Renamed the SoftwareDistributionFolder >>>>>>> and >>>>>>> many other things. >>>>>>> I even installed the SP3 update for Windows XP and the updates still >>>>>>> will not install. >>>>>>> >>>>>>> I am enclosing the last 50 lines of the WindowsUpdate.log file. >>>>>>> The system is a Windows XP Professional Service Pack 3 with 2 GB >>>>>>> Ram, >>>>>>> 200 GB >>>>>>> hard drive. >>>>>>> >>>>>>> 2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed >>>>>>> postprocessing, error = 80246002 >>>>>> >>>>>> <snip> >>>>>> >>>>>> >>>>> >>>>> >>>>> Yes, >>>>> >>>>> I tried that tech doc and still received the same problem. >>>>> When I went to the last step about downloading the windows update >>>>> program I received a "corrupt file" notification after downloading it >>>>> to the pc in question. |
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