Update error number 0x8024D007

I have a problem updating x64. It appears to download ok then crashes with
ox0x8024D007. I have tried making the update site a trusted site, turned off
the firewall and antivirus.

Charles

Charles,

Try this first :
Go to Internet Options in the Control Panel. Click the Advanced tab.
Scroll down to the Security heading.
Uncheck the box next to " Check for server certificates revocation
(requires restart) "
Click Apply, OK. Restart the system.
Revisit Windows Update to see if the issue is resolved.

If no joy :
1. Stop Automatic Updates and Background Intelligent Transfer Service by:
a.) Click on Start, Settings, then Control Panel
b.) Double click on Administrative Tools and then Services
c.) Locate Automatic Updates in the list of Services and double click on it
d.) Click the STOP button and then click OK
e.) Locate Background Intelligent Transfer Service in the list of
Services and double click on it
f.) Click the STOP button and then click OK
g.) Close all windows back to the Desktop

2. Locate the Software Distribution folder in C:\WINDOWS by:
a.) Going to Start and opening My Computer
b.) Double click on Local Disk (C
c.) Double click on the WINDOWS Folder
d.) Click once on the SoftwareDistribution folder

3. Right click on the SoftwareDistribution folder and choose Rename from
the menu list

4. Rename the folder to SoftwareDistribution.old

5. Close all windows back out to your Desktop

6. Start Automatic Updates and Background Intelligent Transfer Service by:
a.) Click on Start and then Control Panel
b.) Double click on Administrative Tools and then Services
c.) Locate Automatic Updates in the list of Services and double click on it
d.) Click the START button and then click OK
e.) Locate Background Intelligent Transfer Service in the list of
Services and double click on it
f.) Click the START button and then click OK
g.) Close all windows back to the Desktop

Revisit Windows Update to see if the issue is resolved.


MowGreen [MVP 2004-2005]
===============
*-343-* FDNY
Never Forgotten
===============


Charles wrote:

> I have a problem updating x64. It appears to download ok then crashes with
> ox0x8024D007. I have tried making the update site a trusted site, turned off
> the firewall and antivirus.
>
> Charles

Tried both solutions but not joy. I still get the following message

I think the problem is the new installer not properly loading, but I can not
prove it.

[Error number: 0x8024D007]
The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
For self-help options:

Frequently Asked Questions

Find Solutions

Windows Update Newsgroup
For assisted support options:

Microsoft Online Assisted Support (no-cost for Windows Update issues


"MowGreen [MVP]" wrote:

> Charles,
>
> Try this first :
> Go to Internet Options in the Control Panel. Click the Advanced tab.
> Scroll down to the Security heading.
> Uncheck the box next to " Check for server certificates revocation
> (requires restart) "
> Click Apply, OK. Restart the system.
> Revisit Windows Update to see if the issue is resolved.
>
> If no joy :
> 1. Stop Automatic Updates and Background Intelligent Transfer Service by:
> a.) Click on Start, Settings, then Control Panel
> b.) Double click on Administrative Tools and then Services
> c.) Locate Automatic Updates in the list of Services and double click on it
> d.) Click the STOP button and then click OK
> e.) Locate Background Intelligent Transfer Service in the list of
> Services and double click on it
> f.) Click the STOP button and then click OK
> g.) Close all windows back to the Desktop
>
> 2. Locate the Software Distribution folder in C:\WINDOWS by:
> a.) Going to Start and opening My Computer
> b.) Double click on Local Disk (C
> c.) Double click on the WINDOWS Folder
> d.) Click once on the SoftwareDistribution folder
>
> 3. Right click on the SoftwareDistribution folder and choose Rename from
> the menu list
>
> 4. Rename the folder to SoftwareDistribution.old
>
> 5. Close all windows back out to your Desktop
>
> 6. Start Automatic Updates and Background Intelligent Transfer Service by:
> a.) Click on Start and then Control Panel
> b.) Double click on Administrative Tools and then Services
> c.) Locate Automatic Updates in the list of Services and double click on it
> d.) Click the START button and then click OK
> e.) Locate Background Intelligent Transfer Service in the list of
> Services and double click on it
> f.) Click the START button and then click OK
> g.) Close all windows back to the Desktop
>
> Revisit Windows Update to see if the issue is resolved.
>
>
> MowGreen [MVP 2004-2005]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Charles wrote:
>
> > I have a problem updating x64. It appears to download ok then crashes with
> > ox0x8024D007. I have tried making the update site a trusted site, turned off
> > the firewall and antivirus.
> >
> > Charles
>

"Charles" <> wrote in message
news:11E0E540-A767-489D-AA6E-...
> Tried both solutions but not joy. I still get the following message
>
> I think the problem is the new installer not properly loading, but I can not
> prove it.
>
> [Error number: 0x8024D007]


Did you see Jeff LeBlanc's report of how he worked around this symptom?

http://www.microsoft.com/communities...e-713966ef05e4

(Web interface search of this newsgroup for
0x8024D007
)


BTW the code is undocumented but the code falls in a set of codes 0x8024D00
which apparently have something to do with Setup errors (whatever that means).

http://docxp.mvps.org/WU5-ERR.htm

(MSN web search for
0x8024D006
)


Good luck

Robert Aldwinckle
---