Update Failed 0x13

Boy did I goober it up.

My wife had started the update that installs IE 7. I needed the internet for
something else so I clicked on what I thought was the Cancel button. When I
went back to install IE 7 it is not offered as an update. In the update
history it shows that the update failed with code 0x13. In the IE 7 .log in
the C:/Windows directory the last line says that the user chose to never
install IE 7.

Any ideas on how I could get the Windows Update page to offer the IE 7
update to me again?

Thanks.

Mox

Don't bother with update, just download IE7 from:
http://www.microsoft.com/windows/ie/...s/default.mspx and install it
from that.

Mike Bernstein

"Mox 13" <> wrote in message
news:u3eFj7k$...
> Boy did I goober it up.
>
> My wife had started the update that installs IE 7. I needed the internet
> for something else so I clicked on what I thought was the Cancel button.
> When I went back to install IE 7 it is not offered as an update. In the
> update history it shows that the update failed with code 0x13. In the IE 7
> .log in the C:/Windows directory the last line says that the user chose to
> never install IE 7.
>
> Any ideas on how I could get the Windows Update page to offer the IE 7
> update to me again?
>
> Thanks.
>
> Mox
>

BUT, read this FIRST ! -
http://www.ie-vista.com/known_issues.html#pre-install

It will save you a TON of grief.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Mike Bernstein wrote:

> Don't bother with update, just download IE7 from:
> http://www.microsoft.com/windows/ie/...s/default.mspx and install it
> from that.
>
> Mike Bernstein
>
> "Mox 13" <> wrote in message
> news:u3eFj7k$...
>
>>Boy did I goober it up.
>>
>>My wife had started the update that installs IE 7. I needed the internet
>>for something else so I clicked on what I thought was the Cancel button.
>>When I went back to install IE 7 it is not offered as an update. In the
>>update history it shows that the update failed with code 0x13. In the IE 7
>>.log in the C:/Windows directory the last line says that the user chose to
>>never install IE 7.
>>
>>Any ideas on how I could get the Windows Update page to offer the IE 7
>>update to me again?
>>
>>Thanks.
>>
>>Mox
>>
>
>
>

Thanks for the reply. I found a restore point that was just prior to the
attempted install. I used it and the install went smoothly after that.
However I am following your advice for installation on our second computer
and my laptop.

Thanks again.

Mox

"Mike Bernstein" <> wrote in message
news:e5Grw3n$...
> Don't bother with update, just download IE7 from:
> http://www.microsoft.com/windows/ie/...s/default.mspx and install it
> from that.
>
> Mike Bernstein
>
> "Mox 13" <> wrote in message
> news:u3eFj7k$...
>> Boy did I goober it up.
>>
>> My wife had started the update that installs IE 7. I needed the internet
>> for something else so I clicked on what I thought was the Cancel button.
>> When I went back to install IE 7 it is not offered as an update. In the
>> update history it shows that the update failed with code 0x13. In the IE
>> 7 .log in the C:/Windows directory the last line says that the user chose
>> to never install IE 7.
>>
>> Any ideas on how I could get the Windows Update page to offer the IE 7
>> update to me again?
>>
>> Thanks.
>>
>> Mox
>>
>
>

Thank you for the reply.
As I stated in my reply to Mike above, I managed to get IE 7 installed on
one computer. I will be following the guidelines that you referenced for
installation on our other computers.

Keep em flying.

Mox



"MowGreen [MVP]" <> wrote in message
news:%23Z%23F$br$...
> BUT, read this FIRST ! -
> http://www.ie-vista.com/known_issues.html#pre-install
>
> It will save you a TON of grief.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Mike Bernstein wrote:
>
>> Don't bother with update, just download IE7 from:
>> http://www.microsoft.com/windows/ie/...s/default.mspx and install it
>> from that.
>>
>> Mike Bernstein
>>
>> "Mox 13" <> wrote in message
>> news:u3eFj7k$...
>>
>>>Boy did I goober it up.
>>>
>>>My wife had started the update that installs IE 7. I needed the internet
>>>for something else so I clicked on what I thought was the Cancel button.
>>>When I went back to install IE 7 it is not offered as an update. In the
>>>update history it shows that the update failed with code 0x13. In the IE
>>>7 .log in the C:/Windows directory the last line says that the user chose
>>>to never install IE 7.
>>>
>>>Any ideas on how I could get the Windows Update page to offer the IE 7
>>>update to me again?
>>>
>>>Thanks.
>>>
>>>Mox
>>>
>>
>>