update failed (KB976321)

For cupdate close to two weeks I have been trying to apply
the update KB976321. I have tried the suggestions list in
the dscussion room. I have went back to see if it was already
installed and it wasn't. What can I do?

I stumbled on the solution by mistake. My mistake was
that I did not shut down by using the shut down button
with the update symbol on it. After re-booting using the
button resolved my problem.

thanks to Jade-Toest.

"dragonrunner" wrote:

> For cupdate close to two weeks I have been trying to apply
> the update KB976321. I have tried the suggestions list in
> the dscussion room. I have went back to see if it was already
> installed and it wasn't. What can I do?

my laptop is doing the same thing, except i also shut down witht he shutdown
button with the update symbol on it and it just keep saying shutting down and
stays that way for a very long time, so i shut down with the power button.
how can i resolve this issue???

"dragonrunner" wrote:

> I stumbled on the solution by mistake. My mistake was
> that I did not shut down by using the shut down button
> with the update symbol on it. After re-booting using the
> button resolved my problem.
>
> thanks to Jade-Toest.
>
> "dragonrunner" wrote:
>
> > For cupdate close to two weeks I have been trying to apply
> > the update KB976321. I have tried the suggestions list in
> > the dscussion room. I have went back to see if it was already
> > installed and it wasn't. What can I do?

Begin a new thread about your specific computer & problems?

p72pi wrote:
> my laptop is doing the same thing, except i also shut down witht he
> shutdown
> button with the update symbol on it and it just keep saying shutting down
> and stays that way for a very long time, so i shut down with the power
> button. how can i resolve this issue???
>
> "dragonrunner" wrote:
>
>> I stumbled on the solution by mistake. My mistake was
>> that I did not shut down by using the shut down button
>> with the update symbol on it. After re-booting using the
>> button resolved my problem.
>>
>> thanks to Jade-Toest.
>>
>> "dragonrunner" wrote:
>>
>>> For cupdate close to two weeks I have been trying to apply
>>> the update KB976321. I have tried the suggestions list in
>>> the dscussion room. I have went back to see if it was already
>>> installed and it wasn't. What can I do?

Just go directly to the Microsoft site to download the update. I have a
feeling that when it orginally came out that it was flawed and that bad
update was already stored into your Microsoft update queue. However, it
appears that Microsoft has fixed their glitch and the good update is located
on their website. But of course, Microsoft may never admit their glitch
because afterall, it is Windows 7.

Go here.

http://www.microsoft.com/downloads/d...displaylang=en

"dragonrunner" wrote:

> For cupdate close to two weeks I have been trying to apply
> the update KB976321. I have tried the suggestions list in
> the dscussion room. I have went back to see if it was already
> installed and it wasn't. What can I do?