Hi talkjenga,
Have a look at this MSKB article, "You receive an Access is denied error
message when you try to install Windows XP Service Pack 2":
http://support.microsoft.com/default.aspx?scid=873148
and at the information presented in this thread:
http://forum.aumha.org/viewtopic.php?t=7796&view=next
Regards,
--
Patti MacLeod
Microsoft MVP - Windows Shell/User
"talkjenga" <> wrote in message
news:69CA5A4F-2BE4-44D3-A464-...
> i am trying to install service pack 2, and it only gets so far and the
> installation fails and says access denied. then it has to go back and redo
> everything and i have to restart my computer. i have windows xp