Update Failed for windows 98

When trying to do the updates, it takes me all the way through until it is
time to download. I hit install now button, a pop up comes up like it's
going to install then it stops and tells me a failure occurs. and to go back
to "review and install updates" Did this over and over. Nothing happens. No
error code either. Any suggestions??

Julie

Hello Julie,

Updates can fail to install for a variety of reasons. The Windows Update log on your pc will (should) contain some good clues.
You need to find & look at the log.

See if there is an "Error" for the date(s) when you had this problem.
It will have an entry (entries) with Error that would help to pin-down your pc's problem with Windows Update on-line functions.
C:\Windows\Windows Update.log (for Win98/Me)

If you are on AOL service, make a connection to AOL, then use your Internet Explorer browser to go to Windows Update.

Following is only a basic first-pass checklist of settings for Internet Explorer browser, tailored for smoother entry into Windows Update.
It is NOT a cureall !

Make sure this is not running a 3rd-part Popup-Ad remover, or any anonymizer.

1. In Internet Explorer browser > select Tools, click Internet Options, and then click
Languages....
If this box is empty, add at least one language -- your usual national
language.
If you happen to have 2 or more, move English up on this list.

2. Disengage your Discussion Bar in Internet Explorer: Click View on
main IE menu.
Point to Explorer Bar.
If "Discuss" has a check mark, click Discuss to *remove the check mark*
and clear it.
You may note, if the discussion bar is active, it would appear near the
bottom of IE window.

3. I. E. Tools >Internet Options > Advanced Tab > (scroll down thru
the list)

These are "some" of the items that I do have CHECKed (selected):
Under HTTP 1.1 settings --
Use HTTP 1.1 (ON / Selected)
+ Enable / check to use HTTP 1.1 with proxy servers **** <<----

and under Security :

Clear (un-check) the check box next to "Check for server certificate
revocation" . ( *OFF* )

Use SSL 2.0 (ON / selected)
Use SSL 3.0 (ON)

4. Internet Explorer > Tools > Internet Options > Connections Tab Click
on LAN Settings > * Uncheck* the Automatically detect settings.
Make sure _no other_ settings on this screen are enabled.

5. Internet Explorer > main menu /Tools/Internet Options >

Security Tab/ click on green icon Trusted Sites/click Sites button.

Look very closely at line that says:

"Require server verification (https for all sites in this zone" to
*clear* the selection.
(e.g. You want that to be un-checked (un-ticked)).

In the "Add this Web site to the zone:" field, add these entries to
list of "Trusted Sites" --

type
http://*.download.windowsupdate.com (click Add)

http://v5.windowsupdate.microsoft.com

https://v5.windowsupdate.microsoft.com (with HTTPS)

http://windowsupdate.microsoft.com


Click OK. Apply changes to IE browser.

Then re-try Windows Update.

HTH

--
Maurice N
MVP Windows - Shell / User
-----

mnkyjuju wrote:
> When trying to do the updates, it takes me all the way through until
> it is time to download. I hit install now button, a pop up comes up
> like it's going to install then it stops and tells me a failure
> occurs. and to go back to "review and install updates" Did this over
> and over. Nothing happens. No error code either. Any suggestions??
>
> Julie

P.S. Once you have the actual Error exception number, you can do some searching.
Take a look at the Windows Update Troubleshooter website
http://v5.windowsupdate.microsoft.co...ubleshoot.aspx

--
Maurice N
MVP Windows - Shell / User
-----

mnkyjuju wrote:
>
> When trying to do the updates, it takes me all the way through until it is
> time to download. I hit install now button, a pop up comes up like it's
> going to install then it stops and tells me a failure occurs. and to go back
> to "review and install updates" Did this over and over. Nothing happens. No
> error code either. Any suggestions??
>
> Julie