Update Failure with Office

When gaining express udates the three below are given but give a total of
0Kb. When run install all three fail.
Have run 'Dial-a-Fix' but no joy.
Updates referred to are :
Update for Office 2003 (KB907417)
Office 2003 Service Pack 2
Update for Outlook Junk Email Filter 2003 (KB936643)

"Noel" <> schrieb:

> When gaining express udates the three below are given but give a total of
> 0Kb. When run install all three fail.
> Have run 'Dial-a-Fix' but no joy.
> Updates referred to are :
> Update for Office 2003 (KB907417)
> Office 2003 Service Pack 2
> Update for Outlook Junk Email Filter 2003 (KB936643)

Since these updates are exclusively MS-Office updates which are failing
on your machine:

Start -> Run -> services.msc [Enter]
Is the "Office Source Engine" services running?

Bye,
Freudi

Some do get only the message "Installation Failed" with no error or explanation. I found the following below that corrects this update issue for most.


Try this below and let us know


1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select “Reinstall and Repair� and click Next.
7. Select “Detect and Repair errors in my Office installation�.
8. Click Install and wait the process to end.

3rd. Install the Updates



--
Peter

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"Noel" <> wrote in message news:8D9BD50A-DCA4-4F49-A2E1-...
> When gaining express udates the three below are given but give a total of
> 0Kb. When run install all three fail.
> Have run 'Dial-a-Fix' but no joy.
> Updates referred to are :
> Update for Office 2003 (KB907417)
> Office 2003 Service Pack 2
> Update for Outlook Junk Email Filter 2003 (KB936643)
>
>
>